Good app
Response from developer
Thank you for the 5-Star review!
DO NOT SIGN UP
Response from developer
Thank you for taking time to write a review. We apologize that you did not enjoy your time on the platform. Please reach out to support.co@betfred.com and we can hopefully resolve any issue you may have.
Good app
Response from developer
Thank you for the fantastic feedback! Please do not hesitate to tell your friends!
WARNING AVOID AT ALL COSTS!!
WARNING!!
Ok this one is so ridiculous I can’t even believe it’s happening. Today - October 17, 2023 - during the Tampa Bay Lightning Buffalo Sabres game, Buffalo was up 1-0 in the first period. The BetFred app showed the game total line as 2.5 so I put $100 on over 2.5 at -154.
AFTER I placed the bet, they changed my bet to ONLY Tampa Bay over 2.5, which of course lost.
I contacted support, thinking this was surely an error. They flat out lied about it despite my proof of a screen shot showing their game total line at 2.5 when I placed the bet. They are refusing to make this right in any way.
DO NOT DO BUSINESS WITH THESE CROOKS. DO NOT DOWNLOAD THIS APP OR DEPOSIT ANY MONEY!! IF YOU HAVE MONEY IN THIS APP, TAKE YOUR MONEY OUT RIGHT NOW!!
Decent book but god awful app
Response from developer
That doesn't sound right! You may be encountering a caching issue that can be resolved by clearing the cache on your device. Please reach out to our Player Experience Team at support.co@betfred.com, and we can help you resolve the issues.
Bad app but good support and promos
Response from developer
Thank you for the review. Honest reviews like this one will help us build a better product.
Would recommend
Response from developer
Thank you for your review! If you have any suggestions on how we could improve and enhance your user experience, please don't hesitate to share them with us.
Mediocre
Good live bets but the bet slip selections need to be fixed
Response from developer
Hey, thanks for writing a review. Sometimes, the app may be slow but such instances are rare. If it happens too often, please let us know at support.co@betfred.com. We'll have things investigated.
First impressions
Response from developer
Thank you so much for your encouraging star ratings!
Upgrade is great
Decent App
Fantastic Customer Service
Response from developer
Thank you so much for your encouraging star ratings!
Kimberly gossin
Solid
Response from developer
With every new app version we are introducing new features and improving existing ones. We are sure that your feedback will only help us improve further.
Helpful
It’s ok
Response from developer
Hello! Thank you for rating us. Please share your ideas on how we can make the app better at support.co@betfred.com. Thank you.
Just signed up. Customer service helpful.
Good promos!
Response from developer
Hi, is there something we can do to get 5 stars? Please let us know at support.co@betfred.com.
