Colour with Asian Paints User Reviews

Top reviews

User friendly

The app makes paint selection much easier with realistic shade previews and smooth navigation. Booking consultation and exploring designs is very convenient.

Response from developer

Hey, we're delighted to hear that you found our Visualizer helpful! Thank you for your positive feedback. If you have any suggestions for improvement or further feedback, please don't hesitate to share them with us at customercare@asianpaints.com or call us at 1800-209-5678. Thank you for your support and appreciation.

Poor upgrade with AI - Strongly suggest improvement.

I have been using this app for a couple of years. I think it was much better without the AI integration. Right now with the AI thing, we can select only two colours and wait for a long time to see the output. Previously we can just try out as many colours as we wanted.
Dear Asian paints team,
I strongly suggest to keep the “try out as many colours as the user wants approach” just like old times which applies the selected colours instantly real-time, and then use the AI rendering for the final output as an option if the user selects to do so. That way the app could actually be a lot more useful as well as AI based outputs could give great results.
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Response from developer

Hi Gokul, apologies for the inconvenience caused. Do write to us about the issues you faced so that we can take steps to improve. Please drop us an email at customercare@asianpaints.com or call us at 1800-209-5678, and we'll address them promptly.

Drown your dreams and birth frustration

Its stupefying how this made thru the testing phase. On the login page I enter my 10 digit mobile no and it errors out saying enter 10 digit mobile number.
I wanted to visualize my house in various shades and the visualizer tool is another dud. It’ll load image from your gallery but it’ll not load any, absolutely none, asian paints shades.
Asian paints probably did not pay the developers or at least did not pay them well enough.
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Response from developer

Hi Sunil, we sincerely apologize for any inconvenience caused by the colour visualization feature. Our team is working on a new version of the visualizer to enhance your experience. Note that there may be slight variations between the colour displayed on the app and its visualization on a wall. We appreciate your understanding in this matter.

Misleading information

Asian paints showcases they provide multiple services in this app. We availed the waterproofing and grouting service for two bathrooms. On the day we completed water proofing and grouting for one of the bathrooms we received the quotation document stating the fact that Asian paints doesn’t provide any warranty or own the service provided. According to the quote terms and conditions , we cannot hold them accountable. Why should a customer then go through this app and see the option of Asian paint services. This is very misleading and only a scheme to pocket lump sum amount of money from customer. I am awaiting for which service does the company really takes ownership. There is still painting requirements for the house. Looking forward to know whether they really do take ownership of the painting services.
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Response from developer

Hi Arvind, apologies for the inconvenience caused. Could you please share the details with us on customercare@asianpaints.com or call us at 1800-209-5678, and we'll address them promptly.

Unusable

Gets stuck every time when i try to visualize colors.

Pathetic

This is a pathetic app. What should’ve been their support turns out as their weakness to business. Here are the issues:
1. App hangs and need to restart often
2. Color on the palette does not match the color painted even in its own app on the wall. This is inexcusable.
3. Color on app doesn’t match on the wall. I know there are challenges to this but even considering those, this one performs way below par. It will be GROSSLY misleading if we use this app color to choose color to paint.
4. Colors selected do not remain in the selected color the next time you want to same on another room another picture.
5. Search doesn’t work for some codes given within the same app.

It will be totally misleading to use this app. I finally went with my hunch and selected based on actual colors in its brochure. Much safer.
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Response from developer

Hi, we sincerely apologize for any inconvenience caused by the colour visualization feature. Our team is working on a new version of the visualizer to enhance your experience. Note that there may be slight variations between the colour displayed on the app and its visualization on a wall. We appreciate your understanding in this matter.

App doesn’t starts

It’s still not optional, not able to even start the app. Poor programming

Excessive privacy requests

There’s no reason for this app to request my location when I’m not using. Definitely won’t continue to use.

Need utmost improvement

I have two serious concern regarding this app 1.why there is no search button for the second choice of colour or texture or wallpaper. 2.many times the app doesn’t open . Only shows it’s first page. I hv to uninstall and reinstall it . As a result all of my saved designs gets deleted. After reinstalling also,it shows data downloading error!!! Pathetic experience!!!
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Latest version makes life ZING ZING

Post after updating app to latest version I see that the options and features were enhanced accordingly making user life easier. Sure enough credit goes to the development team for making such optimisations as my new home decor visualisation is impeccable.

Response from developer

Hey, we're delighted to hear that you found our Visualizer helpful! Thank you for your positive feedback. If you have any suggestions for improvement or further feedback, please don't hesitate to share them with us at customercare@asianpaints.com or call us at 1800-209-5678. Thank you for your support and appreciation.

Visualiser

App keeps on crashing in visualiser when we keep changing colors and there should be a search option for the color codes. If i have a shade card and from there i try to search in the visualiser if the search option is there it helps.

Response from developer

Hi, we are sorry to hear that you have experienced app crashes. Our team has released an update to fix this issue. Please make sure that your app is updated, and if the problem persists, please contact our support team at customercare@asianpaints.com or call us at 1800-209-5678 with all the necessary details to help you promptly.

Waste experience for this app

Still same bug . Once install app , after adding contact number and out credentials ,directly it’s throwing out and again if want to open still on initial screen only 🤬 if you not ready to expose this app for user friendly then better remove from App Store please don’t waste customer time .

Response from developer

Hey, we are sorry to hear that you have experienced this. Our team has released an update to fix this. Please make sure that your app is updated, and if the problem persists, please contact our support team at customercare@asianpaints.com or call us at 1800-209-5678 with all the necessary details to help you promptly.

Best app

One of best user friendly design. The details and also the accuracy is so on point

Response from developer

Hey, we're delighted to hear that you found our App helpful! Thank you for your positive feedback. If you have any suggestions for improvement or further feedback, please don't hesitate to share them with us at customercare@asianpaints.com or call us at 1800-209-5678. Thank you for your support and appreciation.

Best application

The ‘Colour with Asian Paints’ app is a fantastic tool for visualizing different color schemes in my home. The instant view of color shades and seamless visualization features are impressive. It provides a fair idea of how a room would look with selected colors, making the decision-making process much easier.
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Response from developer

Hey Divya, we're so delighted to hear that you found our App helpful! Thank you for your positive feedback. If you have any suggestions for improvement or further feedback, please don't hesitate to share them with us at customercare@asianpaints.com or call us at 1800-209-5678. Thank you for your support and appreciation.

Good app

Very useful app,easy to use and options are easily understandable to select

Response from developer

Hey, we're delighted to hear that you found our App helpful! Thank you for your positive feedback. If you have any suggestions for improvement or further feedback, please don't hesitate to share them with us at customercare@asianpaints.com or call us at 1800-209-5678. Thank you for your support and appreciation.

Intuitive user experience and easy to use

The visualization is good and provides a seamless experience for users who are not very familiar with this app.

Response from developer

Hey, we're delighted to hear that you found our Visualizer helpful! Thank you for your positive feedback. If you have any suggestions for improvement or further feedback, please don't hesitate to share them with us at customercare@asianpaints.com or call us at 1800-209-5678. Thank you for your support and appreciation.

Nice application for checking new colour for wallpaper

I am checking for multiple colours at the same time.

Response from developer

Hey Monica, we're delighted to hear that you found our Visualizer helpful! Thank you for your positive feedback. If you have any suggestions for improvement or further feedback, please don't hesitate to share them with us at customercare@asianpaints.com or call us at 1800-209-5678. Thank you for your support and appreciation.

Not designed with the end user in mind

Very, very poor user experience. Some of the many cons of the user experience:

* There are a million colours, but you have to scroll all the way down to find one you like.
* Even if you know you want a shade of green or blue, you can’t search or filter among the colours.
* Every time you take another photo to visualise, all the previous shortlisted colours disappear.
* When you pick a colour you intuitively expect it to be the selected colour (why else did you go all the way down to pick that colour!), but it is not.
* App crashes so badly it is unusable.
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Worst paint work and fraud company

Asian paints is the worst company whom you can trust to make your home beautiful. They will take your money and say that you have not paid money ( happened with me). They will put blame on this Modi company with their representatives Rajat and babu Ram . Paint is of such poor quality that it will start peeling off in 2-3 months and their labour use unparliamentary language.
Don’t ever deal with this fraud Asian company and their dealers/ representatives
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Bad UX - Useless App

1) App keeps crashing 2) You cannot search the shade color, every time you have search from the laundry list 3) Visualisations features doesn’t really work well, when you apply a color that does reflect and when you go back, the color pallet selected is lost, then the search saga continues. This app needs real patience.
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