Columbus Metropolitan Library User Reviews

Customer Experience

Positive experience35.9% of reviews
Neutral2.6% of reviews
Negative experience61.5% of reviews

~ Based on 39 written reviews from the US App Store.

Is Columbus Metropolitan Library Safe?

Columbus Metropolitan Library appears mostly safe based on user ratings. AppsHunter Safety Score for Columbus Metropolitan Library is 73/100.

This assessment is based on 42 user ratings, with an App Store average of 3.7/5.

Safety Analysis

65.9% of ratings point to a safe experience
4.9% of ratings suggest some concerns
29.3% of ratings point to a risky experience

~ Based on 41 App Store ratings for Columbus Metropolitan Library.

Is Columbus Metropolitan Library Legit?

Columbus Metropolitan Library appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Columbus Metropolitan Library is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Love the app!

I love that I can search and request books on my phone through this app! Thank you for having this app in existence! 😊

@EvilRedBubble

His review was very inaccurate because he probably used not very good WiFi because it loads fine for me so he shouldn’t have that problem.

Apple Wallet Support?

Would love my library card in Apple Wallet. Please consider!

Very useful if you go to the library a lot

If you go to the library often this app is great for looking up items in the catalogue and for placing holds on books or anything else to be sent to your preferred branch

New features very nice!

Love the additional functionality the latest upgrade brings and the commitment to continuous improvement.

I love it

You can find new books, place holds, and do a lot more.

Can’t login.

After the update (April 2021), now the app doesn’t recognize my account login information. The information I inputted is correct, but it just don’t work. It’s broken now.

Thanks for breaking it.

This app worked great for me for years. Today I open it, it asks for my card number and passcode, I enter it correctly, and it won’t log me in.

Decent app

Nice lil library app! Convenient and easy to use. Wish they’d make a version compatible with iPad.

App has a bug

It’s nice that it allows many of the latest options, and while it’s nice I don’t need to have my library card right in my hand because the app can show you your card. Unfortunately it needs an option to get rid of the card (exit that display) because it seems to free and the user gets stuck with that on the screen
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Thanks

This app lets me order book and they will save it for you

Awesome!!!

This app is INCREDIBLE!!!!

Needs a card for the wallet. Plan and simple.

Needs a card for the wallet. Plan and simple. Pointless and totally missed the boat if that is not done yesterday. Seriously, 0 stars and playing around for the sake of having an app if you don’t.

So slow :(

I was excited when Columbus libraries updated their app, which I use often. However, while the new app looks more modern and prettier than the old one, it is much, much slower. It takes twice as long to search for things and utilize it because it is constantly pausing to load. Most of the time, only half of the graphics (showing covers of books and movies) actually load. Very disappointing. I find myself dreading having to use this app to request something. I actually miss the old one!!
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Great Update

The updated app is amazing. The UX/UI is flawless

An embarrassment

Clearly our tax dollars are being wasted.

Time to start over

This has been a terrible update. It simply does not work. Please hire a new programmer that knows what he/she is doing and understands what library users need. I have experienced too many freeze ups and the search function does nothing. Maybe somebody forgot to plug in the server.

Ordered items?

I hate this app. I really utilized the old ability to review and request items on order. Bring back that functionality, please.

Availability

I can not find where a title is available. I shouldn’t have to reserve a copy if it’s nearby I will go pick up

Terrible update

The latest update is terrible!! Not very user friendly. Bring back the old app! Whom ever thought this app was an improvement was very mistaken. As large as this library system is, I expected better.