Cometeer User Reviews

Customer Experience

Positive experience41.2% of reviews
Neutral5.9% of reviews
Negative experience52.9% of reviews

~ Based on 17 written reviews from the US App Store.

Is Cometeer Safe?

Cometeer appears safe based on user ratings. AppsHunter Safety Score for Cometeer is 93/100.

This assessment is based on 581 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.1% of ratings point to a safe experience
2.1% of ratings suggest some concerns
4.8% of ratings point to a risky experience

~ Based on 581 App Store ratings for Cometeer.

Is Cometeer Legit?

Cometeer appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Cometeer is 63/100.

Based on 63 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Frozen coffee ❤️

Best coffee in the world, better than Starbucks

Love the coffee, could do without the app

I was doing just fine managing my subscription via the website for years. I downloaded the app after getting an email indicating $10 off my next order for doing so and instead, I’ve now received an order confirmation without a reminder (I always previously got reminder emails a few days ahead), a $25 coffee that I didn’t choose was added to my box, and the $10 off wasn’t even applied.
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The best coffee I’ve ever had

Not cheap but truly the best coffee i have ever had, with the bare minimum of work (heat cup with hot water drop cometeer pod in for 10 sec to warm up a bit, then pour out warming water, then open pod, add to cup and pour in new boiling water). Recyclable pod is awesome. Cheaper than most cafes, better coffee than 99% of cafes, and ready in the time you boil water).
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A Pain to Use

Love the coffee. I have issues with the app EVERY time I order. I add coffee, update my subscription and somehow they disappear. I find the app so infuriating I don’t want to order coffee from Cometeer anymore. It’s way too much of a hassle.

Just a shopping app, could be so much more

This is a shopping app with little to no other tools. If you want to keep track of what you bought and buy more, this works fine. It DOES NOT allow you to track the individual items in variety packs to help you choose what to buy next which is why most of us are buying these products. This should be a basic feature and the app definitely drops the ball pretty badly.
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A cup of perfection!

We first got this coffee as a gift and we fell in love with it! We're obsessed!

I wish this app was more about past orders

I got the subscription hoping to expand my coffee palette. Like, now that I know it’s not my brewing skill is to blame, I want to get better at describing tastes and registering in my brain. So I hoped there is a dedicated tab for some information about coffee, including recommendation on serving methods, what do origin and processing methods imply, and maybe more logging than just thumbs up or down. Instead, it’s all about customizing the next order. Honestly I can’t really customize without expanding knowledge…
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Difficult navigation

adding an FAQ page would be very helpful

Best coffee

We have purchased many kinds of subscription coffee, but Cometeer always ranks #1. I gifted a subscription to my son 2+ years ago and when he started running low between shipments he supplemented with various prepared cold brew options at his local store. He said, mom, these other coffees just don’t cut it, when is the next Cometeer delivery coming? We love this coffee and all the specialties. Delicious!
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Great product - lousy APP

First of all, as a consumer of the coffee I am 100% satisfied. My coffee ritual has been simplified and I delighted by the options of the coffees available. However, the app is unintuitive and hard to navigate. With the constant changing inventories and strange way to access subscriptions it is difficult to see what I am actually ordering. My suggestion to the developers, make the application better you have a good product make it easier to order it.
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Response from developer

Hello! Thank you for feedback, and for being a customer! We're listening, and actively working on a new interface for upcoming box and menu navigation. Look for a new release in coming weeks, as well as expanded push events for out-of-stock and back-in-stock inventory.

So fresh

The coffee is so fresh and so good. I’ve tried several of the lower end options (<$3.50 ea), and hope to try others in the future.

Response from developer

Hello! So happy you're enjoying Cometeer. Do check the app for great new rewards — we drop them each month that you can apply to new and premium coffees!

Perfect

Easiest way to manage. Great rewards. Push notifications are life savers.

Response from developer

Hello! Thank you for trying the app, and look for a new release with even better menu + box management features! Keep all-and-any feedback coming.

Better than most coffee shops

The coffee is so good. I usually hate subscription services but this one works for us because the coffee tastes so good and is so easy to make.

Response from developer

Thank you! Hopefully the app steers you to some great new coffees. And watch for new rewards dropping each month you can apply to any upcoming order!

Most basic app

You cannot get details on coffees in your cart, you cannot search, and it’s super slow

Impossible to do basic things

This app is basically useless. I’ve been trying to update the cc used for my coffee subscription and the app is somewhere between non responsive to taps, telling me to use the Shop app, and generally unable to do such a basic task.

Response from developer

Hello, we've just pushed updates allowing customers to self-update, edit and swap cards within the app itself. No extra hoops. Sorry we let you down, and happy to help make things right. Reach out to support@cometeer.com or our 24/7 chat any time for a make-good.

Buyer Beware!

Be careful with this company. First of all they have terrible customer service and second of all don't be surprised if you place an order for coffee and they switch it out with something else before notifying you. Also, the app does not work very well.

Response from developer

Hello! We now send out-of-stock and low-inventory updates to all customers — and we offer a simple way to swap any recommended coffees for any order. We also now offer 24/7 chat support, so always happy to help make things right if you've felt underwhelmed with our past response times.

App sucks

Who is your good order my coffee and not use this app because it sucks so much that it ruins my entire experience. Also I think it’s glitchy and I need an update on the app but it says I don’t need to update the app so what’s going on

Response from developer

Sorry to hear you're having issues with app — if you reach out to support@cometeer.com we're happy to help with any issues with orders, deliveries, or your account that might be impacting your experience. Happy to make thing right!