Unacceptable
Response from developer
Hi Ethan, thank you for taking the time to share your feedback. We're sorry to hear the app felt difficult to use — that's the last thing we want for anyone relying on CommBoards for communication. If you'd like a personal walkthrough, please reach us at shmoontz@gmail.com and we'll help you get set up. Your feedback helps us improve, and we hope you'll give us another try.
DO NOT GET THIS APP
Response from developer
Hi MME757, we're very sorry — what you described is a bug we shipped, and it's exactly the kind of thing that should never happen. This was a known issue with the trial onboarding flow that has been fixed in the latest version. Could you please update CommBoards to the newest version and email us at shmoontz@gmail.com if you're still blocked? We'll process a refund immediately if the fix doesn't work. Thank you for flagging this — it helped us catch and fix it.
Costumer service excellence
Response from developer
Thanks so much for the kind words — happy we got the microphone working for you. Beginner-friendly boards with a small picture set were exactly what we wanted to ship. Email us anytime at shmoontz@gmail.com. — CommBoards team
Not working
Response from developer
Hi — we're really sorry for the trouble. "No volume" and "settings won't open" are both issues we want to fix. Please email us at shmoontz@gmail.com with your iOS version and device model, and we'll help you get back up and running. — CommBoards team
Not good :(
Response from developer
Hi Maxie, thank you for taking the time to write this. It means a lot that you told us what's not working — that's how we improve. Could you email us at shmoontz@gmail.com? We'll personally walk you through the parental controls and troubleshoot the speaker issue. We built this app for people like you, and we want to make it work for you. — CommBoards team
Yeah
Response from developer
Thank you! Glad CommBoards is working for you. If you ever want to share more or run into anything, email us at shmoontz@gmail.com. — CommBoards team
No sound
Response from developer
Hi — "no sound" is the worst possible bug for an AAC app, full stop. We want to understand why this happens for some users. Could you email us at shmoontz@gmail.com with your iOS version? We have a few known scenarios (Bluetooth output, mute switch, do-not-disturb) and we'll help you find which one it is. Thank you for sticking with us. — CommBoards team
Subscription based only
Response from developer
Hi, thanks for the honest feedback. We hear you — being surprised by a subscription is never a good experience, and we're working on making pricing clearer in the app store listing. CommBoards also offers a one-time $99.99 lifetime option, so you can pay once and never worry about renewals if that works better for your family. We really appreciate you giving it a try. — CommBoards team
Opening the setting
Response from developer
Hi — sorry for the frustration with the parent code loop. This usually happens if the code is being set up the first time but the confirmation step is being skipped. Please email us at shmoontz@gmail.com and we'll send you a 1-minute video showing how to set it up. — CommBoards team
Would recommend
Response from developer
Thank you! Glad the customization works for your flock, and we hope the new save feature is helpful. If you'd like to share how your birds are using it, we'd love to hear from you at shmoontz@gmail.com. — CommBoards team
Edits disappeared
Its ok
Crashed often when adding a new cell. Hopefully updates are on the way.
Response from developer
Thanks for the feedback! Both issues you mentioned — low volume and crashes on adding cells — were real bugs. The crash on adding cells is fixed in recent versions; please update to the latest. For volume, try the in-app "Boost voice" toggle in settings. Email us at shmoontz@gmail.com if it still happens. — CommBoards team
