Commercial Bank Mobile User Reviews

Top reviews

Easy App

Sometimes OnLine banking is so difficult but this is quick and easy to use and dependable if I’m in a rush!

Very, very difficult

It’s clunky, Face ID rarely works, impossible to reset a password without actually having to call into the bank. Far and away the worst banking app. I have two others and a credit union which are all much more intelligently designed. If it weren’t for my mortgage which was from a company Commercial Bank bought I would not waste my time doing business with Commercial Bank.
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Mobile App

Easy to use & convenient to check account status 24/7, deposit checks, transfer money to different account, etc.

App

When this update first came out I wasn’t sure about it at first. But it’s good except I hate that I can’t just stay logged in and it also doesn’t remember my username and password for more than 2-3 logins. I typically just don’t have it remember me at all. So it’s a bit annoying. But overall good.

Mobile App

Easy to use & convenient to check account status 24/7, deposit checks, transfer money to different account, etc.

Best Customer service EVER!!

The inside staff at the Greenville location set the bar for the whole industry. Everytime I go in I am more and more impressed.

Not a fan

I really miss the version prior to this new one. This one doesn’t update quickly, I never really know how much I have in by looking at it, it’s just not as good as the previous one. I wish you would put it back like it was. I do like the transfer option, but all in all, it’s just not better.

Worthless

Just use the website. I don’t know why they even bother with this. Always a cluster of failed sign-ins and lock-outs for years.

Response from developer

We are very sorry to hear that you have experienced issues with our app. Please call us at (800) 365-1622 and our team would be happy to help.

No longer banking there because of app

The app is terrible i downloaded it on my new phone and it says it will text me a log on pin, but never does. I’m moving all of my banking out of commercial, I’ve had it with your terrible app

Response from developer

We are sorry to hear this. If there is anything that we can do to help, please call us at (800) 365-1622 and you will speak to one of our team members.

Business owner

This app is horrible. Needs to be updated in big way. Time to get with the times.
Should get 0 stars

Terrible

90% of the time will not let you log in, says invalid credentials