CommonHealth Appeals

For people in the Louisville area, Kentucky and Southern Indiana, whose health insurance denied a claim, a test, a procedure or a prescription. Your insurance company said no. You have a deadline, a stack of paperwork, and no idea what to say. CommonHealth helps you write the appeal letter, entirely on your phone. HOW IT WORKS 1. Photograph your denial letter, your insurance card, and your medical records. 2. The app reads them and shows you what it found. You confirm or correct every fact. 3. It finds the policy your plan actually applies to this decision, checks whether that policy has changed since our copy, and writes a letter that argues your records against those criteria — citing them. 4. You read it, edit anything, and send it yourself. Nothing is filed for you. WHERE IT WORKS Built for Kentucky and Southern Indiana (Clark, Floyd and Harrison counties): employer and individual plans, Medicaid (including Indiana HIP), Marketplace plans and regional insurers. Medicare, Medicare Advantage, Part D and employer self-funded plans are covered too. If your plan is from another state, CommonHealth tells you so and points you to the right next step instead of writing a letter built on the wrong state's laws. YOUR DOCUMENTS NEVER LEAVE YOUR PHONE Your denial letter, your records and your insurance card stay on the device. There is no account, no sign-up, and no server that sees your documents. The AI models run on your phone — which is why they download once, and why they are large. We do not collect your documents, your diagnosis, or anything you type. We do not track you and we show no ads. The text-recognition component we use (Google ML Kit) reports its own technical diagnostics to Google — device identifier and performance data, never the contents of your documents — and that appears on this listing's privacy report. WHAT YOU GET • A letter addressed to your plan's appeals committee, citing the specific policy criteria • The deadline read from your own denial letter, with reminders before it passes • A "before you file" checklist of anything we want you to double-check • Where to send it, read from your denial letter — not from a directory that goes stale • A PDF you can print, email or share WHAT IT IS NOT CommonHealth is a self-help tool. It is not legal advice, not medical advice, and not a substitute for your doctor or a lawyer. It does not submit anything on your behalf and it cannot promise any outcome. Read everything it writes, check it against your own records, and decide for yourself what to send. REQUIREMENTS The AI models are about 5.4 GB and download once, on first launch. Use Wi-Fi if you can — the app will offer cellular if you have no Wi-Fi, and will tell you the size first. You need roughly 7 GB free. Built in Louisville, Kentucky. Free, with no ads and nothing to buy.