Glitchy
One star is because it does allow me to view files, sometimes, and it allows me to respond to staff, sometimes. However, no additional stars because it glitches terribly: moves the cursor in the middle of my typing, deletes letters, etc. When I’m looking at a document, I may be on page 22, and then suddenly it just goes back to page 1 and I have to figure out where I left off and scroll all the way back to that location and try to find my spot. It costs me a lot of time.
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Useless
Crashes all the time.
Glitchy
Crashes. Won’t open. Must shut down and re open constantly. Freezes. Terrible.
Needs work.
This is functional on the desk top (though I wish I could paste a screen shot directly into the message instead of attaching it).
On the iPhone App I can only read messages. I can type but when I hit enter or send but nothing happens.
On the iPhone App I can only read messages. I can type but when I hit enter or send but nothing happens.
Horrible app
I can’t see the conversation between the lawyer and I.
Junk
Love when I am supposed to be using this app for communication with my lawyer, and it will not even open half of the time.
2023
It’s 2023 this app should scale on an iPad.
Needs to be updated.
Needs work. Way too buggy.
Used by my layer - PITA
My lawyer has been using this and I hate it. Recently sent me 5 files and no matter how I click or swipe, I cannot download.
I cannot find a website for this company so no help available.
I fully understand why it only got 2.7 stars.
I cannot find a website for this company so no help available.
I fully understand why it only got 2.7 stars.
This App drives me crazy
My clients struggle with it. It’s disjointed and the only ppl I can respond or send messages to are those that are listed at the top of my search. When I try to search for a name the app just spins or buffers or whatever. Lately I’ve had to constantly open and close the app to get it to refresh. I expect more from Smokeball
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Game changer
So far so good. This makes it very easy to communicate with clients and I like how everything is in one place!
Only downside
I love Smokeball. But the communicate app is sub par. Needs work
IPad support?
No matter how many times I reinstall the app, and re-request my security code, and re- sign in, my iPad communicate app shows no conversations— Just a dark gray bar where the conversations are supposed to appear. Useless. Please fix this bug!! (And of course, it is in vertical position, making the keyboard orientation less convenient - so I request a fix for that as well!) I’ll change the score once the problems are resolved.
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