Calls not logged
Ever since the "fix" on 7/14/25, none of the calls are showing up on the log
App Not Functional
Apparently the current version of the app is non-functional. Perhaps company will release a new version in the futur.
Simple for my business
Love that my business plan comes with this app. Makes it easy to manage incoming and missed calls to my business line when I’m not at the office. Team is always adding new features weekly it seems.
not so great STILL AFTER 7 MONTHS!
Update on 7/3/24: I removed the app on my phone and re-downloaded the most current version hoping that somehow, miraculously there may have been a fix for the issue that I reported for seven months. Alas, the call history on the app still shows just the one day of history, which was the first day of our service. If I want to see my call history, I cannot see it on the app nor can I see it on the webpage. I’m not sure if they have a technical team or just a sales and marketing team. The support team typically gets me the information I’m asking for, but I shouldn’t have to jump through this extra hoop. Is there any hope that I will ever see call history without needing to request it from Community Phone support? Not likely.
Update May 2024: STILL NO CALL HISTORY ON APP NOR WEB PAGE. Sad, sad, sad. we started using Community Phone in December 2023. I am supposed to be able to see my call history on the app or on the webpage but neither work. I can only see activity for the first day of our service. This means that I get to call their customer service on a regular basis and hear they’re empty apologies and promises of improve service. They do provide me with the export of the data I need but as for the app… We are not impressed at all.
Update May 2024: STILL NO CALL HISTORY ON APP NOR WEB PAGE. Sad, sad, sad. we started using Community Phone in December 2023. I am supposed to be able to see my call history on the app or on the webpage but neither work. I can only see activity for the first day of our service. This means that I get to call their customer service on a regular basis and hear they’re empty apologies and promises of improve service. They do provide me with the export of the data I need but as for the app… We are not impressed at all.
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not so great
Update May 2024: STILL NO CALL HISTORY ON APP NOR WEB PAGE. Sad, sad, sad.
we started using Community Phone in December 2023. I am supposed to be able to see my call history on the app or on the webpage but neither work. I can only see activity for the first day of our service. This means that I get to call their customer service on a regular basis and hear they’re empty apologies and promises of improve service. They do provide me with the export of the data I need but as for the app… We are not impressed at all.
we started using Community Phone in December 2023. I am supposed to be able to see my call history on the app or on the webpage but neither work. I can only see activity for the first day of our service. This means that I get to call their customer service on a regular basis and hear they’re empty apologies and promises of improve service. They do provide me with the export of the data I need but as for the app… We are not impressed at all.
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