Community West Bank User Reviews

Customer Experience

Positive experience81.6% of reviews
Neutral4.0% of reviews
Negative experience14.4% of reviews

~ Based on 201 written reviews from the US App Store.

What users say

Is Community West Bank Safe?

Community West Bank appears safe based on user ratings. AppsHunter Safety Score for Community West Bank is 91/100.

This assessment is based on 811 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.3% of ratings point to a safe experience
2.5% of ratings suggest some concerns
7.3% of ratings point to a risky experience

~ Based on 811 App Store ratings for Community West Bank.

Is Community West Bank Legit?

Community West Bank appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Community West Bank is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Seriously

The way the transition was made from USB to this without notification was absurd…and SUPER UNPROFESSIONAL…

Poor content

It is a generic app used by different banks

mediocre interface

good app, once you have a basic understanding of how it works, it’s all super easy. but it’s not easy to get that understanding as it’s not super user friendly

Looks like im on 1995 with these format n colors

Honestly worse bank ever.

Love it!

Love the app! Wish there was a dark mode tho, but still love it!

Owner

Perfect

Great App

I really like this app! Makes paying bills a Breeze.

Just OK

Just OK.

Very Average

Please aspire more vigorously to adopt the functionality of apps for banks like Wells Fargo. Your app seems to be without much improvement over the years?

Really nice

Just have a problem with transcript statement but hopefully it starts to work.

Does not work properly

Will not work properly looks like something from the 90s

Reliable

I like it

Worst app on my phone

I only use this app because I have to. It’s the only way I can access my bank account. It’s been nothing but problems since I’ve downloaded it. Lately It gets stuc on the loading screen when you log into your account. You have to reload the page about five times at least to even see your account balance. Before that it was constantly logging you out and then making you change your password over and over again. Then there were times where it completely logged me out and made me call the bank to give them my personal information to let me into my account again. The way they have it laid out is extremely confusing as well. It’s hard to find the order of your transactions and when they were actually made. For as long as I’ve had this app, it has been nothing but problems for me. I really wish they used a reliable app for their bank.
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Bank

Some of the nicest people you could ever hope to have wait on you!!!

Just great

All around excellence

Fast and reliable

It allows fast, easy, and reliable access

CVCB, I’ll love you forever

This bank is phenomenal. Their customer service can not be beat. They don’t bleed you to death with hidden fees. I can’t say enough good about them. And now their app is picking up steam. The new app is smoother, higher functioning, and has more safety features than its predecessor. The only thing I could fault it with is being “too safe.” The app emails me every time I miss a keystroke when entering my password, alerting me of a nefarious hacker trying to access my account.
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Great app

Thank you for your service. Happy holidays

Great Mountain Option

So glad I decided on this local bank. Excellent customer service, good hours and have many options for online banking.

Easy to use

Love it because it is so easy to use