Community West Bank User Reviews
Customer Experience
~ Based on 201 written reviews from the US App Store.
What users say
Summarized from real user reviews of Community West Bank. Based on 811 reviews and a 4.6/5 average, it highlights the 6 positives and 5 negatives reviewers mention most about this Finance app.
Positive things
- 🚀Easy to use
- 🔒Secure login options
- 👍Convenient mobile banking
- 👍Helpful customer service
- 👍Reliable and accurate
- 👍Great app layout and navigation
Negative things
- 🐛Occasional crashes or glitches
- 🐛Slow processing or loading times
- 🐛Issues with mobile check deposits
- 🐛Inconsistent account information display
- 🐛Difficulties with Zelle integration
Is Community West Bank Safe?
Community West Bank appears safe based on user ratings. AppsHunter Safety Score for Community West Bank is 91/100.
This assessment is based on 811 user ratings, with an App Store average of 4.6/5.
Safety Analysis
~ Based on 811 App Store ratings for Community West Bank.
Is Community West Bank Legit?
Community West Bank appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Community West Bank is 78/100.
Based on 78 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
The way the transition was made from USB to this without notification was absurd…and SUPER UNPROFESSIONAL…
It is a generic app used by different banks
good app, once you have a basic understanding of how it works, it’s all super easy. but it’s not easy to get that understanding as it’s not super user friendly
Honestly worse bank ever.
Love the app! Wish there was a dark mode tho, but still love it!
Perfect
I really like this app! Makes paying bills a Breeze.
Just OK.
Please aspire more vigorously to adopt the functionality of apps for banks like Wells Fargo. Your app seems to be without much improvement over the years?
Just have a problem with transcript statement but hopefully it starts to work.
Will not work properly looks like something from the 90s
I like it
I only use this app because I have to. It’s the only way I can access my bank account. It’s been nothing but problems since I’ve downloaded it. Lately It gets stuc on the loading screen when you log into your account. You have to reload the page about five times at least to even see your account balance. Before that it was constantly logging you out and then making you change your password over and over again. Then there were times where it completely logged me out and made me call the bank to give them my personal information to let me into my account again. The way they have it laid out is extremely confusing as well. It’s hard to find the order of your transactions and when they were actually made. For as long as I’ve had this app, it has been nothing but problems for me. I really wish they used a reliable app for their bank.
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Some of the nicest people you could ever hope to have wait on you!!!
All around excellence
It allows fast, easy, and reliable access
This bank is phenomenal. Their customer service can not be beat. They don’t bleed you to death with hidden fees. I can’t say enough good about them. And now their app is picking up steam. The new app is smoother, higher functioning, and has more safety features than its predecessor. The only thing I could fault it with is being “too safe.” The app emails me every time I miss a keystroke when entering my password, alerting me of a nefarious hacker trying to access my account.
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Thank you for your service. Happy holidays
So glad I decided on this local bank. Excellent customer service, good hours and have many options for online banking.
Love it because it is so easy to use
