Complex Community FCU User Reviews

Complex Community FCU
Complex Community FCU
Complex Community Federal Credit Union

What users say

Top reviews

Jaquan

I Ike it alot šŸ˜

Password

They make you change your password so much that I don’t even know it !!!!
If I want to change my password I will, I don’t need anyone telling me to change it!!!!

Great APP!

I love this app because of the ability it gives me to keep my account usable!

Bad app

App use to work but I can no longer log in. Garbage!

Me encanta gracias de verdad por un excelente servicio

De verdad me encanta mucho porque es muy rÔpido para encontrar todo información agradecida ya tengo años estar en este banco y me encanta de verdad

Delay

Funds take to long to clear account in my opinion

Transfers

The app IS getting so much better over time. If we don’t have to type in a password in Chrome on a computer again to do a transfer, we shouldn’t have to again on the app. It’s very annoying. Again, however the app has had many improvements over the last year or so.

Me encanta

De verdad me encanta mucho porque es muy rÔpido para encontrar todo información agradecida ya tengo años estar en este banco y me encanta de verdad

Really bad

Often has issues where it makes you reset password or just doesn’t let you long in for days at a time, takes forever to load, bad customer service, the links the key send you to reset information doesn’t work half the time.

Worst bank I’ve had and honestly worse app. You would think that something dealing with money that greatly effects people life’s would just be slightly reliable, but if you expect that from this app then you are in for a horrendous time,

RUN WHILE YOU CAN
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Great App!

Thank you so much!!

Wonderful tool

It’s wonderful to have this app at your fingertips where u can make transfers and have a statement right in front of you thank you for making it simple for us old school generation ā¤ļø

Long Time Member

We have been a member since 1981 ooowee long time. Service gets better and better! I really appreciate Johnny, Juanita both are Loan officers also Sharon we watched her grow and grow.
Thanks

App doesn’t load ā€œMy cardsā€

Sounds like a good feature. But I’ve tried 4 times with the newest update, and it still doesn’t open. Do that makes the feature worthless.
The rest of the app features have worked well.

It’s good could be great

Needs more features like ability to use in apple pay

The bank and APP absolute trashcan dogwater trashcan

App makes me reset my password way too many times. Apple saves my password using apples super strong security and it still says password wrong or to call 1800. Worst bank to have. Literally get what you pay for. Super cheap equals super cheap service. Even when I go to the bank the tellers be little you. Smh . Worst bank ever. I hope you read this
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Improve

It would be a plus if we can block or lock are card through the app in case we lose it .

Me encanta 🄰 siempre me ayuda

Muy Ćŗtil

Good until it’s not.

The app was awesome until it wouldn’t open for me, just a plain white screen. Called a few times and just was told to reinstall the app and reboot my phone, which was done several times on several days.

Been a whole month that I haven’t been able to access the app and they won’t help nor do they care.
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Worst app

Ever since they switched their servers complex website and app have went down hill and for that My family and myself are in the process of switching banks. This bank has not even done anything for me so I’m not missing out on anything the since First Basin credit union has more to offer me.

Touch ID not working!

Touch ID not working since the update!!