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Comstice Mobile Connect

Comstice Mobile Connect

by Comstice Ltd

3 ratings
1 review
💼 Business
📊 Productivity
Free

Details

  • Released
  • Updated
  • June 24, 2021
  • February 1, 2025

Features

Developer

Comstice Ltd
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Comstice Mobile Connect screenshot #1 for iPhone
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Comstice Mobile Connect screenshot #5 for iPhone
Comstice Mobile Connect screenshot #6 for iPhone
Comstice Mobile Connect screenshot #7 for iPhone
iphone
ipad
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About

Log in as an Amazon Connect agent on your iPhone or iPad to make and receive calls using Voice over Internet. Seamlessly transfer calls and switch to your mobile phone line if Wi-Fi is unreliable.

✓Amazon Connect agent login
✓Voice over Internet calls
✓Call transfers
✓Mobile phone line fallback
✓iPhone and iPad support
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What's New in Comstice Mobile Connect

2.0.8

February 1, 2025

improved call transfer and conference features

User reviews

Most RecentHighest RatedLowest Rated

No instruction on how to set up

There are no instructions or help features. I can’t even connect to try. The server settings have a CODE field with no explanation as to what it is, and that is it. I can’t tell if this requires an account with the developer or if we can use it normally with our AWS Connect credentials.
bleedchocolatebleedchocolate

Response from developer

The app user guides are available on the Comstice product page. Once you purchase the solution, Comstice will provide a company code so you can retrieve your Amazon Connect instance settings. Then you will login using your Amazon Connect or SSO credentials. Please search for Amazon Connect Mobile Softphone app and you can see the product page and available skins.

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FAQ

What devices does Comstice Mobile Connect support?

Comstice Mobile Connect is available for iPhone, iPad, and iPod devices. It is designed to provide Amazon Connect agents with mobile access to their call management features.

Is Comstice Mobile Connect free to use?

Yes, Comstice Mobile Connect is available for free. There are no upfront costs or subscription fees associated with downloading and using the application.

How does Comstice Mobile Connect handle unreliable internet connections?

If your mobile internet connection is not stable, Comstice Mobile Connect allows you to switch to your mobile phone line for calls. This ensures you can maintain service until a reliable Wi-Fi connection is re-established.

What is the age rating for Comstice Mobile Connect?

Comstice Mobile Connect has an age rating of 4+. This indicates it is suitable for users of all ages, with no content restrictions.

How often is Comstice Mobile Connect updated?

The latest version of Comstice Mobile Connect is 2.0.8, last updated on February 1, 2025. This suggests a commitment to regular updates and improvements.

Does Comstice Mobile Connect have ads?

No, Comstice Mobile Connect does not contain advertisements. Users can expect an uninterrupted experience without any in-app ads.

What are the main features of Comstice Mobile Connect for agents?

Comstice Mobile Connect allows agents to log in to Amazon Connect, make and receive calls via VoIP, and transfer active calls. It also offers the flexibility to switch to a mobile phone line when Wi-Fi is weak.

What is the user sentiment for Comstice Mobile Connect based on ratings?

Based on 3 ratings, Comstice Mobile Connect has an average rating of 1.0 stars. This indicates a very low user satisfaction level, suggesting significant issues that need addressing.