Update
Hi would you please update your app as I can’t always see my cameras away from work
Don’t bother getting
It’s slow laggy and can’t even see car number plates
ADT SECURITY CAMERAS
Most of the time it does not work .Waste of money with ADT
Terrible app avoid any system that uses this
Out of date app looks like something developed in the 90’s, very poor functionality when it works, far too many bugs, poor performance and worst user experience for an app in decades.
Absolute garbage!
I would never had paid thousands for a Concept Pro system had I known this app was so bad! Stay away from their products!
Rubbish app
Totally not working rubbish app.
Terrible
Such an awful app, is slow to connect, loses connection all the time & the UI and gestures are terrible.
This app brings the image of Concept Pro down to the levels of an inide company but even they’d code a better app than this.
This app brings the image of Concept Pro down to the levels of an inide company but even they’d code a better app than this.
Rubbish app
Totally not working rubbish app.
ADT cctv app that is hopeless
The app has now stopped working completely. Last time it stopped I had to pay £180 to get an ADT engineer to fix the problem. Previously the CCTV recorder was subject to a ddos attack that brought my internet to its knees. I would not recommend this app
Bad app
Absolutely terrible app, slow to launch interface lags fix this issue
usless connection fail
does not work anymore ipad or my phone all i get after password and id is connecfion fail usless app does not work
Rubbish
This app is absolute rubbish, especially given the fact that we have spent several thousand pounds on a CCTV system. When you are away, you cannot login to it as it doesn’t recognise your login details. It says they are wrong and denies you access. It is clunky, unfriendly and just doesn’t work, which makes the whole CCTV system a joke! You can only view the CCTV when you are at home! This company are very quick to take your money, but are totally useless at everything else. Disgusted! No stars given.
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Useless Pro
This App is full of bugs keeps crashing, it’s extremely slow and does not do the job it supposed to do. I wish there was something else as an alternative to this for mac.
So hence I would rename it useless pro.
So hence I would rename it useless pro.
Simon
Hi team I have a concept pro AHD dvr cctv installed from ADT unfortunately I have lost the remote control to reset the box can I buy a replacement from yourselves as ADT would not send me one or the engineer would not give me a remote
Hopeless
Had this a few weeks & the app is hopeless. Save your money & get different cameras
Pure rubbish
It won’t load freezes then you reload and wait fed up of it adt are the same will someone sort it out bloody hell we pay to look and check our homes not to spend all night to see a spider on the camera or does the spider come with it
App issues and use ability
Please can the developer improve this app. We have spent £8000 on our whole system and the app is laggy and awful to use on the Apple iPhone or maybe on other devices as well. . Please can you use the scroll method of being able to watch recordings like hik vision do and the ring camera does. So much easier rather going in and selecting a search time and then having to press a fast forward or rewind button. I’m sure we can do better with this concept pro app. It’s about time it had a over haul
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Reasonable when/if it works
This app was buggy and temperamental at best, and looks like it gets very minimal support or updates. Doesn’t appear to have been touched for two years until three weeks ago when “a bug was fixed” which has now rendered the app completely useless for me with no hope of connecting to my cameras.
I could live with this (maybe) if the iPims SW was available for Mac but no idea when this will be, so for now I can only monitor my cameras sitting at the recorder which is almost useless.
I could live with this (maybe) if the iPims SW was available for Mac but no idea when this will be, so for now I can only monitor my cameras sitting at the recorder which is almost useless.
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Fails to connect
App fails to connect which is pointless when trying to connect to check your property. Looking at the reviews you’ve only replied to the positive one and don’t seem to have any plan to resolve this issue. Will be speaking to ADT to try and find an alternative app which I can actually use.
Awful app
Slow,
Ponderous
Clumsy
Looks like it was written for a mainframe
Ponderous
Clumsy
Looks like it was written for a mainframe
