CONDOMERA Residents

Instantly check your unit’s account statement, view invoices and receipts, report payments with proof of payment, and read official documents from your condominium or residential community. CONDOMERA Residentes is the app for owners and tenants in condominiums, residential towers, and communities whose management uses our CONDOMERA platform. A CLEAR, QUICK HOME SCREEN • Check your unit’s current balance, the number of invoices due soon or overdue, your latest recorded payment, and unread notifications. • Open the app even when you’re offline: see the most recently saved information, along with the date and time it was last updated, and pull down to refresh when connected. • If you own or rent multiple units, switch between them with a single tap. • Add the widget to your iPhone’s Home Screen to see your unit’s balance at a glance. FINANCES IN FOUR SECTIONS • Overview: view your annual summary from January through December using the year selector, check how many installments you’ve paid (for example, 1 of 4 installments paid in 2026), and tap any month to view its invoices. • Invoices: view all your invoices and filter by month, by a date range of up to 24 months, or by year. Open an invoice’s details to see the payments applied to it and their corresponding receipts. • Payments and My Reports: view payments recorded by management, with a receipt for each showing the invoices it was applied to and any credit generated. In My Reports, track each submitted payment report as under review, approved, or rejected, with management’s note and an option to resubmit. • Credits: check your available credit balance, which will be deducted from your upcoming invoices. REPORT A PAYMENT IN THREE STEPS Send management a record of a bank transfer or deposit made outside the app: 1. Select the relevant invoice. 2. Enter the amount, date, payment method, and reference. Optionally, attach proof of payment by scanning the document with your camera or selecting a photo or PDF file. 3. Review the details and submit your payment report, then track its status in My Reports. • Important: the app does not process payments or collect funds. The Report Payment feature only sends management the record and proof of a payment made outside the app for verification. COMMUNITY DOCUMENTS • Access rules and regulations, meeting minutes, financial statements, and other official documents organized by category and grouped by month. • Sort by date or name, identify new documents with a visual indicator, and open PDF files directly in the app. ACCOUNT, COMMUNITY, AND NOTIFICATIONS • My Profile: view your personal details, roles, and unit information, or sign out. • My Community: view your community’s address and details, your units, and management’s direct contact options by phone, WhatsApp, or email. • My Unit: check your unit’s tower, floor, and number. • Settings and Push Notifications: choose which account alerts you receive, including new invoices, invoices due soon or overdue, recorded payments, approved or rejected payment reports, and new documents. Tap any notification to go directly to the relevant screen. ACCESS AND PRIVACY • Accounts are created by your community’s management; there is no in-app registration. To sign in, enter your community’s name (for example, micondominio for micondominio.condomera.com), then use your CONDOMERA email and password, or open the invitation link sent by management. • Your data is used solely to operate the app, with no advertising or tracking purposes.