The app is garbage
I don’t k ow about the service yet but the app is absolute garbage. There is no way an elderly person would be able to set this up on their own. You would think they would make it as user friendly and easy as possible.
Not happy… yet
Battery life not even close to as promised. When I called, they blamed the cellular carrier and said they would ship out different unit this week. The current unit also has a call button that is not recessed so tries to connect when you’re not trying WAY to often. Charging frequentcy was biggest disappointment as I chose from several other researched due to the battery supposedly getting up to 6 days on one charge. Unit has been requiring daily charging. I’ll update after we receive the new unit.
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Trying to cancel service
My mother doesn’t want to use her device. I have been trying to cancel my service and keep getting the runaround. They are holding my bank account hostage. I’m being told that a manager has to send out a return label. I purchased and am returning my two devices via Amazon.
I only need to cancel my subscription.
I only need to cancel my subscription.
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President
Great app.
Not impressed
Not a great set up gps tracking for the unit sucks unit dies
Does not perform as claimed
The “iGlucose Plus” meter struggles to connect online. It is 4 days behind in transmitting readings to the app, which itself is slow to load and/or often fails. (Fwiw, my home wifi is high speed and well-functioning. ) Disappointed with product.
Don’t bother
Read the fine print
Confusing
The app is very confusing and set up never feels complete.
Is it on?
I have a couple of falls and fortunately there were other people around to help me. But I heard nothing from you excepted when I get out of bed. And I have to redo my information each time?
How do I cancel?
Device broke when my dad fell. The tab where you could cancel always errors.
Can’t create account
I tried to get this for my dad. It’s not worth it
The app is terrible
Not accurate, hardly ever works. However the device and response is fine.
APP IS TERRIBLE
This is the slowest app I have ever tried to use. 90% of the time certain features within the app do not work at all. If we are paying for a monthly service I expect the app to work ALL THE TIME.
Terrible outdated app
Great idea but this app is slow and crashes. It is not user friendly and requires patience.
Garbage
Would not recommend!
Don’t bother
Extremely difficult to communicate with the company and the app is rudimentary at best
Horrific
Could not even get started. Horrible app.
App
App is not easy to follow and I cannot find where to create a care giver circle
Hidden fees and impossible to set up
Hidden fees and impossible to set up. Easier to download a regular pill reminder app than waste time trying to set this thing up
Great set up but minor issues
Now that Apple has updated their software this app you can not access certain things do to it being zoomed in to much last update was 5 months ago think they need to update it again so that you can access all the options
