Connected User Reviews

Customer Experience

Positive experience56.4% of reviews
Neutral7.7% of reviews
Negative experience35.9% of reviews

~ Based on 39 written reviews from the US App Store.

Is Connected Safe?

Connected: Family Locator appears mostly safe based on user ratings. AppsHunter Safety Score for Connected is 79/100.

This assessment is based on 129 user ratings, with an App Store average of 4/5.

Safety Analysis

72.9% of ratings point to a safe experience
5.4% of ratings suggest some concerns
21.7% of ratings point to a risky experience

~ Based on 129 App Store ratings for Connected.

Is Connected Legit?

Connected: Family Locator appears to be a legitimate app. AppsHunter Legitimacy Score for Connected is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Can’t Subscribe

I love the app but it won’t let me subscribe and the app doesn’t do in app purchases so if I can’t subscribe I’ll just find another app 👍🏾👍🏾👍🏾

Response from developer

Thank you for your feedback! In some cases, subscription purchases can be affected by account settings or payment details. Please contact us at connected.support@kayisoft.net, and our team will be happy to help you complete your subscription.

Map location

It is inaccurate with time and exact location.

Response from developer

We’re sorry for any inconvenience. Several factors, like device settings or permissions, can affect accuracy and prevent the app from working properly. Please contact us at connected.support@kayisoft.net and we’ll help you adjust the settings to improve location accuracy.

Worthless

Hasn’t updated locations in months.
I tried everything, doesn’t work anymore.

Response from developer

We’re sorry for any inconvenience. Several factors, like device settings or permissions, can prevent the app from working properly. Please contact us at connected.support@kayisoft.net, and we’ll help resolve this issue.

Não compensa pagar

Eu pago o plano anual porém acho uma sacanagem ter direito a somente a um Círculo. Se estou pagando tinha que ter direito de criar quantos quiser. Minha família precisa de ficar tudo junto devido a isso, pensem bem antes de comprar o plano premium.

Response from developer

Olá, lamentamos ver que você ficou insatisfeito com nosso aplicativo. Você pode nos enviar um e-mail para connected.support@kayisoft.net com mais informações sobre sua experiência? Obrigado.

Ужасно

Ужасное приложение, лучше не скачивайте, удаляйте

Précision

Vraiment à revoir.
Mon mari se promenait dans tous les champs de la MRC hier soir alors qu’il était à la maison

Wonderful!

I’m glad I had an experience of a seamless and effective service. Getting to look for apps that can provide value to satisfy one’s uncertainty could be a hectic task to carry out. Having lost a lot to apps that didn’t work, it occurred to me that I had to look even for more ways out of that dilemma I found myself. I’m thankful for coming across that review. I’m thankful to (CybersailHQ at gmail com) for helping me find out the truth about my partner’s infidelity. I’m thankful for their great services. All I wanted was a remote access to my partner’s devices, and that was exactly what I got. All I wanted was to get value for a service paid, to know the truth. I’m thankful for their services as it helped me put an end to losing money to apps that don’t work, but keeps on charging you for absolutely nothing. I recommend their services one hundred percent.
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Best services!

I finally got results after looking for apps that could track a target, also which must be done remotely, without suspicion from the target, cos I needed to track my fiancé, who was being secretive and acting suspicious at the time. After numerous trials with apps that didn’t work, i got referred to a private investigator and mailed them at (CyberSail HQ@gmailcom) , I was briefed on the services they render which includes the one I’ve been trying to execute with this app, which didn’t work. I was skeptical about their services though and their legitimacy. But i was convinced by my friend who referred them to me, spoke to them over the phone and was assured my fiancé would be tracked without him suspecting anything. After employing their services and providing them with my fiancé’s details, it turned out i was right, my fiancé was a cheating devil, as live reports such as his text/WhatsApp messages, instagram/twitter dms, photos (deleted and undeleted) were sent to me. I was broken. Broke up with the cheat and called our engagement off. I’m glad i got value for my money, instead of wasting my time on these apps.
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Used to be great

I’ve used this app for about two years. At first it was great I was able to keep an eye on my elderly mother and my brother who lives out of state. Now it’s hit or miss on the location, drains the battery super quickly, and has annoying blue banner at the top of the phone that gets accidentally hit and opens the app when I’m trying to do other things like delete mail in my email app. Overall I do not recommend this product anymore and am actively looking for another app that will hopefully fit my needs.
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Response from developer

Hi there, we're sorry to hear you're unsatisfied with the app, to improve your location, you have to follow the recommended settings that are mentioned in the app. We've optimized our app as to not drain the battery but still give accurate location information, as for the blue banner, it is a feature of the software so that you can know the app is running in the background. If you have any questions or concerns, don't hesitate to contact us at connected.support@kayisoft.net

Always runing

Ever since the last update, this app runs constantly I clear my data and two seconds later it’s running again killing my battery

Response from developer

Hey there, our app does not always run in the background, it is also optimized to not use up too much battery for when it does run, if you would like the app to not run as much, you can disable "Data sharing" from our in-app settings. Note that this will disable your history and not send your updates to other members. If you have any questions or suggestions, please contact us at connected.support@kayisoft.net

Good when it works

The app is easy to use, and is great when it connects. Definitely needs some work via connectivity issues or enchantments. Price is fair, not expensive. Just would like to see it be more consistent.

Response from developer

Hey there, Thanks for your review! We would like to know more about the issue you're facing so that we can help you out, please contact our support team at connected.support@kayisoft.net

App poderia ser melhor

Estou pagando semanalmente e não está funcionando corretamente a identificação de todos os membros,

O App toda hora está passando por interrupções e não mostrando corretamente o deslocamento de cada membro

A atualização de cada membro demora muito, estou a dias sem atualizações dos membros e o pgto está em dia no me cartão

Favor entrar em contato 11 93385-8319 Klayton
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Response from developer

Hey there, this issue is caused by device settings that try to save the battery's life, please change the following: Disable Battery Saver, Enable Location tracking permission (always), Enable Wi-Fi, Enable Background App Refresh Permission, for more details on how to change these settings, please contact our support team at connected.support@kayisoft.net

love it​

I am delighted with this app and the peace of mind it brings to my loved ones and me when we share our location.‍‌      

Response from developer

We appreciate your feedback and are glad to hear that you are finding the app helpful. If you have any questions or need any help, please don't hesitate to contact us at connect.support@kayisoft.net. We would also be grateful if you could spread the word about our app to your friends. Thank you for your support!

convenient‍‌

It is user-friendly and easy to use, which makes it convenient for me to keep an eye on my family's whereabouts at all times.        

good for parents       ‌‌

The family tracking feature on Connected is reliable and low on battery consumption. It's an excellent tool for keeping track of my family's whereabouts  

Response from developer

Thank you for your positive feedback! We are glad to hear that Connected has been helpful for you. If you have any further questions or need any assistance, please don't hesitate to contact us at connected.support@kayisoft.net. We are always here to help you and make sure you get the most out of Connected.

fantastic‍    

Connected app has exceeded my expectations. The support team is fantastic too 

Response from developer

We are glad to hear that you have been using Connected and finding it helpful. If there is anything else we can do to improve your experience, please don't hesitate to contact us at connected.support@kayisoft.net. We are always here to help.

lifesaver     

I've been using Connected for a while now, and it's been a lifesaver. The family tracking feature is reliable and low on battery consumption, which is excellent for keeping track of my family's whereabouts. The support team is also fantastic and always quick to help with any issues‌  

Loved the details​    

I love the drive report feature It gives me all the details I need to know about my family's driving habits, including speed, acceleration, and brakes. The support team is also top-notch and always quick to help with any issues   

Response from developer

We appreciate your feedback and are glad that you are finding our app useful. If there is anything we can do to make your experience even better, please don't hesitate to let us know at connected.support@kayisoft.net. Thank you for using our app and have a wonderful day!

recommend      ​

I am incredibly impressed with this app and the support team. Highly recommend!​      ‌

Response from developer

We're always working hard to improve the app. Thanks for your download and feedback.

Important for parents     ‍

This is a must-have for any parent. It's given me so much peace of mind.‍  

Response from developer

Thanks for your review! Please recommend our app to your friends, and don’t hesitate to shoot us a note at connected.support@kayisoft.net if you have any questions.