Unreliable
There is always something wrong with accessing this app. Either it tells me to upgrade, no network accessible, it kicks me out while using map…. And asks too many questions to get map started. Doesn’t apply trip rewards and when it does it’s $.04 cents or less.
A great app loads of features and incentive for carpooling
I like many features but the best is carpooling. Easy to scan the QR code and I asked my friends to download so we carpool to games and earn coins.
Love a new traffic app tailor to Houston
An alternative to google that includes driving navigation, carpool, public transit and bike. Love it is local and I am more motivated to carpool and bike!
Rewarding and easy to use and adapt to!
I honestly really like this app and have been telling my friends about it. I carpool basically everywhere I go so I really enjoy the carpool feature and the rewards it’s gives😉. I think the different features are all really nice but I haven’t tried out the metro and bus ones before since I don’t like in an area with many, but overall I think this app is very easy to adapt to and much more rewarding than the typical GPS apps. Although I sometimes get logged out once in a while it’s not that inconvenient since it doesn’t happen that often. All my data is always intact and usually works perfectly!
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👎🏻👎🏻
Your app freezes even after the update and yes have rebooted several times 👎🏻👎🏻👎🏻👎🏻
Lots of glitches
It pays sometimes & sometimes it doesn’t. U can’t change the trips!
App is glitching
The app is taking a long time to load. It also is putting me in an incorrect starting point. Sometimes when I’ve tried to get directions, it shows me starting from a different location miles away, and there’s no way to correct it. When I pull up to my destination, the trip doesn’t complete.
Weird set up warning
Please be careful, at set up they will prompt an unknown email address instead of yours, usually a location from Asia. This is not reliable. Never use sign in with Google or other service
👎🏻👎🏻
Your app freezes even after the update and yes have rebooted several times 👎🏻👎🏻👎🏻👎🏻
Some Simple Suggestions
Overall, not a bad navigation app. However, lacking features like the ability to delete items from (or clear out) the search list and a dark mode puts it a few steps behind the other popular apps.
Response from developer
Hi SZ, We appreciate the vote of confidence! We will be adding the ability to clear out your search items and a dark mode in another version soon. Stay tuned!
Some Simple Suggestions
Overall, not a bad navigation app. However, lacking features like the ability to delete items or clear out the search list and a dark mode puts it a few steps behind the other popular apps.
App unusable
Latest update won't show me my bus tickets or let me purchase more.
Houston Essential
If you live in HOU, make your life a little easier and download right now
App unusable
Why does the app become unusable when a new update is pushed out? It is clear the company that builds this app has never actually tested it in the real world. Anybody who uses this app is going to open it up in the mornings and find when they get prompted to update, they are unable to pay for their bus ride at a moment's notice because OMG GASP! The app needs an update before you can do anything! And what happened to the daily rewards? Why has that gone away?
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Response from developer
Thanks for your feedback. We're sorry you experienced this issue after the recent update. Can you please reach out to us through the in app HelpDesk so that we may look into your account to see why this is happening? Please note, we actually brought back the rewards recently so you can now earn them again.
Issues with log in coins
it has been giving me my coins
Requires your mobile number
I never got past signing in to try the app. I was ok with providing my name and email, but not my mobile number (they rejected a google voice number).
Cannot activate tickets after update
Haven't been able to activate tickets after being forced to update. By far the worst issue with the app is how long it takes for tickets to activate as well as being prompted to update the app on its launch right when it's needed most to be functional.
Response from developer
Thanks for your feedback. We're sorry you experienced this issue after the recent update. Can you please reach out to us through the in app HelpDesk so that we may look into your account to see why this is happening?
Unusable for bicycles
I loaded this in September 2022 and keep testing it from time to time. I send comments to the developers (routing through closed gates and fenced areas, routing on freeway frontage roads instead of immediately adjacent parallel trails and residential streets, incorrect placement of addresses) and these flaws have not improved. The battery drain seems lower but I don’t know if that’s the app or me scrapping my iPhone 8. I need to check if it is still giving ETA of hours as I approach my destination; that may be fixed. To summarize, I am ashamed of the poor performance of my tax $. I expected better of them.
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A true gift to Houston
All I have to say is, I don’t know how I traveled in Houston without ConnectSmart.
Nice app but....
This app would be great if it had Apple Car Play support. Hopefully they will release an update that provides it.
