The kept charging me rent after my tenancy and you can’t cancel direct debit
Yup, my tenancy finished and this app kept charging me rent after I cancelled the contract and even got my bond back. You, as a tenant, cannot cancel the direct debit. They’ll just keep charging you. This app sucks.
A lot of bugs
This app is suck, lots of glitches
Serious data privacy issues
There is no way this app is compliant with Australian privacy laws. They force you to create an account that you can’t then delete
Can’t access app - tenant sign up process does not work
My landlord has tried several times to send me a tenant invites. The link takes me to the login screen in the app but never provides a sign up or activation link
Unable to login
Once you logout from this app you can’t login ..
Rubbish app
It's an app on my iPhone which has face recognition. Why the hell do I have to log in each time? There also seems to be some glitch with the passwords because I have changed it dozens of times.
Tenants beware
Once you complete the condition report, you cannot access it again including photographs. Absolutely unacceptable and illegal. Tenants beware, I’d demand a paper based condition report from your landlord or agency and keep your own seperate photographs, don’t allow them to force you to use this scam application which has been designed to benefit everyone but the tenant. I look forward to the “lost” report and photographs come move out time.
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No copy of condition report
I couldn’t access a copy of the condition report after I used the app to complete the report and take many photos.
Got kicked out of app and can’t log back in
I’ve reset my password, deleted and reinstalled, contacted for assistance ( no response)
Hopeless
Hopeless
Can’t update payment details
Our rent was due to increase and it won’t let me update the details. We just found out we are actually entitled to pay rent a fee free way so want to actually cancel the payments from
The app entirely but we can’t do that either. There’s NO help online, no direct email for console Tennant, and no phone number to call. Our property manager is not very tech savvy and likely won’t know how to fix it either so we are stuck
The app entirely but we can’t do that either. There’s NO help online, no direct email for console Tennant, and no phone number to call. Our property manager is not very tech savvy and likely won’t know how to fix it either so we are stuck
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Can’t login as a Tenant
I’m a tenant and even after registering my email and password I cannot login. The most basic thing an app can do is to login a it failed in the basic 1 st step
No condition report
Can’t download the condition report, didn’t receive a copy of the condition report as it’s stated, can’t see the pictures I took as it doesn’t save on my phone at the same time. Waste of time of an app
Terrible idea
Can not even open the app
Awful app
This app is a nightmare! I couldn’t sign in for days I had to keep going back to my building manager for access issues, the company itself offer no support they just tell you the building manager has to do it, I get in to do an entry report and I can’t add any comments to the report 😂 my brother can’t get access to the app now we just opted for a paper copy. Just give up on the app guys start again
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Scam - Beware
Warning! Once you have put in your bank details, you cannot change them, as they want to get their failed fee of $14 out of you. If you enter the wrong details it does not allow you to change it and they will charge you.
Terrible
Can’t find anything! Invoices aren’t anywhere to be found
Scam app
App doesn’t function the way your landlord asks you to function it.
Worst
Wouldn’t let me use it until I updated it then would come up with an error after updating, tried uninstalling and now I can’t even log in, need to put in the inspection but can’t because the app doesn’t work. Super disappointed.
It’s.. okay
As a tenant, console tenant is fairly easy to set up..if that’s all you need to do. As other reviews have stated, it doesn’t make it easy for tenants to track maintenance requests etc. Additionally, you should really always be able to see a copy of your contract in there.
My rent has also just gone up but the app is bugged and won’t allow me to update my payment. It shows up a darkened screen as if it is loading something and then that disappears and nothing happens.
Has the potential to be good but just isn’t at the moment.
My rent has also just gone up but the app is bugged and won’t allow me to update my payment. It shows up a darkened screen as if it is loading something and then that disappears and nothing happens.
Has the potential to be good but just isn’t at the moment.
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Useless
What an absolutely useless app. Does not keep up with reality. Don’t get notifications that rent on my storage unit is due. It doesn’t even record the payments made accurately. Perhaps the real estate agent is not doing their bit properly? I don’t know but in any case tge user experience is rubbish.
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