Almost never works
This app is required for texts for my coursework via UAGC, yet it almost never works. It always states I have to log in again and cannot authenticate me. Books won’t download. This is not a way to run a college that is completely based online. Please fix this UAGC
Please add a dark mode option
Title says it all. I enjoy the app and it works pretty well in my experience however adding dark mode would make this app an easy 4-5 stars.
Could be better
Would be better if app offered audio option.
Crashing
The app wasn’t great to begin with but now it crashes each time I try to open it and login.
New User
I downloaded this app in hopes to have access to my book materials, but I’m unable to navigate the app what so ever. Once I log into the app it states that I have no downloads available. If I wanted to attempt to fix this I can’t because there is no bar or tab that is available. It only provides me with a logout, tutorial, and contact us option/s.
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Videos
The app isn’t bad. They recently fix the bottom bar to be viewable however, when there is a video i can never access it from my iPad
Terrible
Part of the beauty of being enrolled in an online program is the ability to have flexibility in the avenues available to complete work. That beauty is disrupted when those avenues are constantly disrupted by an application offered that just cannot get it right. After dealing with the madness of not being interfaced to work with Dark Mode on iOS for literal months, now the application is closing immediately upon opening. This is terrible.
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Navigation problems
The bottom bar is now almost impossible to see the nav icons, which makes it really frustrating to move about the text. You can’t see exactly where to touch to begin a search, and navigating search results is also difficult. It didn’t used to be this hard, so I feel REALLY bad for anyone new to the platform. I know there is a button for that, and I can tap around until I get it right, but if I didn’t know, what would I do? It has also become so difficult to turn pages that if I can’t catch it right the first time, I open the menu to get to the next section. Did I mention how you can’t see the nav icons at the bottom? Right, so THAT is also not as easy as it should be.
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Ashford
The quality of this app is poor. You want to keep students in those books to meet their goals then listen. After a long day of work, I don't understand for the life of me why the toolbar is so contrasted. I need to read my notes and actually see what I'm reading before guessing..once again. It would be nice to diversify your highlight and notepad colors.
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Toolbar is not visible
Where is the toolbar?
I can not navigate the app/book.
Preventing me from being able to read on my brand new iPhone.
Will not recommend.
Poor design.
I can not navigate the app/book.
Preventing me from being able to read on my brand new iPhone.
Will not recommend.
Poor design.
New user
For every problem I discover wrong with this app I will deduct a star. My problems right now is this app is so hypersensitive! With the slightest touch words get highlighted and it’s aggravating. I don’t have the greatest of eye sight so I have to zoom in due to the letters being so small. I have to scroll side to side to read the text and due to the app having a swipe feature if I scroll to hard or fast it will either go back a page or go forward a page. When I go back to my page I’ve lost my place! I did online schooling at another school (Penn Foster) and their system was so much better. Easy it didn’t have the swipe feature, highlighting was easy (and had an array of colors), you could underline words or sentences, highlight a word for the definition, and zoom in and out no problems. Their app actually had a good rating unlike any of Ashford apps. Maybe you guys should check out their system and what their doing right.
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Can’t read searches
The toolbar on the bottom used to be visible for easy access to table of contents and searching. With the latest update, the bar is white with white or just off white color of icons. This also happens in the search bar, the text is white so it’s not readable. The functions are very important. Please fix them!
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Search function
The most current updates have fixed many of the issues. With that said, I am still having problems with the search function.
Error
I usually love this app, but I cannot see any of the “buttons” at the bottom. They’re just a square with a question mark in them. Also, when I try to search something, I can’t see what I’m typing.
This app is glitchy
I don’t like the fact that you can’t download textbooks (that we paid for by the way) to keep forever. I also hate that there isn’t seamless integration across multiple devices because I’ve had problems picking up from where I left off on my PC, laptop , phone or tablet and make studying time consuming. I would give this app zero stars if I could as it is hindering and not helping my ability to study without being glued to a PC for hours.
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Can’t download textbooks
Doesn’t work. Books now download but the navigation bar is invisible on ios 13. I can’t see bookmarks,home, or how to get to the chapters to go to different areas of the book.
Please fix.
Please fix.
Worked great till recently
Have not been able to take the quizzes.... Which really is difficult on an Ipad to begin with.
Finally font size adjustment!
Thank you for this great improvement to the app. This makes a world of difference for usability.
Nice for On-The-Go
Great for on the go reading, but your notes and highlighting does not transfer to your computer version.
Fix Bugs
I cannot read my books when I am on the train, a blank screen shows until I’m outside again. My highlights are not transferred to the other devices I use. I cannot highlight in different colors unless I am on a desktop or laptop. The media embedded, plays when it wants to, and not when you need it.
