This app helps businesses monitor customer feedback across multiple channels. It allows for real-time tracking of responses, immediate alerts for dissatisfaction, and direct action through personalized communication or calls. Users can manage and assign customer issues for resolution.
2.3.1
November 23, 2023
Les templates de réponse sont désormais disponibles dans le traitement des alertes pour cette version de l'app.
ConsumerLive App is used to monitor customer feedback across various channels, track respondent profiles, and manage customer satisfaction. It helps businesses respond to dissatisfaction promptly and log loyalty actions.
ConsumerLive App is exclusively for users from companies that have subscribed to SatisFactory's services. It is not available for individual use.
No, ConsumerLive App does not contain advertisements. It is a free application designed for business use.
ConsumerLive App is available on iPhone, iPad, and iPod devices. It is designed for mobile use on Apple's iOS platform.
The application was last updated on November 23, 2023, with version 2.3.1. The developer regularly adds new features to the app.
ConsumerLive App has an age rating of 4+. This indicates it is suitable for users of all ages, with no mature content.
While the description mentions filtering and visualizing information, specific export formats are not detailed. Users can manage and reassign alerts within the application.
ConsumerLive App provides immediate push notifications for customer dissatisfaction. Users can then address this by sending a personalized email or making a direct call from their smartphone.
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