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Hong Kong e-Channel

Hong Kong e-Channel

by Hong Kong Immigration Department

9 ratings
56 reviews
🔧 Utilities
Free

Details

Released
November 29, 2021
Updated
October 5, 2026

Developer

Hong Kong Immigration Department
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Hong Kong e-Channel screenshot #1 for iPhone
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Hong Kong e-Channel screenshot #5 for iPhone
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About

This app allows eligible Hong Kong residents to enroll in a contactless e-Channel service. Generate a QR code on your phone for faster, more convenient, and hygienic immigration clearance by using facial verification without touching shared equipment.

✓Enroll in contactless e-Channel service
✓Generate encrypted e-Channel QR code
✓Facial verification for immigration
✓Reduce contact with shared equipment
✓Faster and more convenient clearance
✓Requires "iAM Smart" app for registration
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What's New in Hong Kong e

1.0.28

October 5, 2026

Performance improvement and App optimization

User reviews

Most RecentHighest RatedLowest Rated

廢

跟智方便一樣卡 每一步都load超久 難弄 比我奶奶卡痰還嚴重 弄半天跟我說系統未能提供服務
Ffhjhsusjsjdigig

成日過唔到機

試過調過螢幕光暗和距離遠都不行，最後始終都要拿身分證出來，令人非常尷尬！ 請問有沒有教學或者指導？
廟廟街雀聖

氹仔碼頭入境

在氹仔碼頭用QRCode入境澳門好多時都不成功，請跟進一下。
其他關口用都好𣈱順👍
KMKenneth Mok

通關最便捷

通關閘口掃碼秒過閘機，無需拿取證件，速度超快
HHyman0913

換咗iPhone 17 Pro之後download唔到呢個app

Could it be possible to integrate the immigration department's app? This would eliminate the need to download two separate applications. Please liaise with the Apple App Store to facilitate an upgrade that allows users to download this app directly. I suspect the issue may due to certain undeletable apps fragments or system registry involved, and make the system think like it was still in the phone but actually it was not.
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Nnickikalee
See 51 more reviews

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FAQ

How do I enroll in the Contactless e-Channel service?

To enroll, download the Contactless e-Channel app and the "iAM Smart" app. Register and activate "iAM Smart", then open the Contactless e-Channel app to begin the enrollment process. You will need to verify your identity via "iAM Smart" and use your phone's biometric authentication.

What is the "iAM Smart" app?

"iAM Smart" is a mobile app required for registering and activating the Contactless e-Channel service. It is used for identity verification during the enrollment process.

Can minors use the Contactless e-Channel service?

Yes, individuals aged 11 to 17 can use the service, but they require consent from their parent or guardian for enrollment.

Does Contactless e-Channel have ads?

No, the Contactless e-Channel app does not contain advertisements.

What devices are supported by Contactless e-Channel?

The Contactless e-Channel application is supported on iPhones and iPods. It requires a mobile device with biometric authentication functions enabled.

How does facial verification work with Contactless e-Channel?

Once you have enrolled and generated your e-Channel QR code, you will simply look at the camera from a marked location within the contactless e-Channels. The system will perform facial verification to complete your immigration clearance.

Are there any costs associated with using Contactless e-Channel?

The app itself is free to download and use. However, data transmission fees may be incurred when transmitting data through your mobile device, so it is suggested to keep track of your data usage.

How often is Contactless e-Channel updated?

The latest version of Contactless e-Channel is 1.0.21, last updated on January 12, 2026. Updates typically address bug fixes and performance improvements.