problem viewing the cookie cutters i created
Response from developer
Hi! Sorry for the confusion. The downloaded cutter is an STL file, which requires a 3D-model viewer or slicer such as Bambu Studio, Cura, or PrusaSlicer. Please import the STL into one of those apps. If it still appears blank, contact us at admin@flowlyapp.com and include your device model and slicer app so we can help. Thank you.
Doesn’t work
Response from developer
We're sorry to hear that the files didn't work as expected in Bambu Studio. We believe the issue may have been caused by the orientation of the exported STL files, which previously required manually rotating the model 180° along the Y-axis in the slicer. We've since updated our STL exports so the models are correctly oriented by default, without requiring any manual adjustments. Please try downloading the latest version and let us know if you still experience any issues. We'd be happy to help! If you need further assistance, please feel free to contact us at admin@flowlyapp.com. Thank you for bringing this to our attention and helping us improve the app!
