COOLFLY:Free Bird ID&Community User Reviews

Customer Experience

Positive experience50.9% of reviews
Neutral9.8% of reviews
Negative experience39.3% of reviews

~ Based on 163 written reviews from the US App Store.

What users say

Is COOLFLY:Free Bird ID&Community Safe?

COOLFLY:Free Bird ID&Community appears safe based on user ratings. AppsHunter Safety Score for COOLFLY:Free Bird ID&Community is 90/100.

This assessment is based on 1,068 user ratings, with an App Store average of 4.5/5.

Safety Analysis

87.3% of ratings point to a safe experience
2.4% of ratings suggest some concerns
10.3% of ratings point to a risky experience

~ Based on 1,068 App Store ratings for COOLFLY:Free Bird ID&Community.

Is COOLFLY:Free Bird ID&Community Legit?

COOLFLY:Free Bird ID&Community appears to be a legitimate app. AppsHunter Legitimacy Score for COOLFLY:Free Bird ID&Community is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Love IT

Got this as a surprise for my wife after she tried to get me with the “I Saw A Bird Today” trend and it turned out to be the biggest form of entertainment for the family! Quality find!

Disappointed

The feeder will not stay connected. It’s hard to get it set up every other day. It was great at first but now it is too much trouble to bother with. 😢

Difficult to delete all photos and videos from phone

Can not easily delete all old photos , need a select ALL option

Great

Best investment I made.
I enjoy it every day ❤️🎈🎉🤩

Always off line

Since your last “update” my camera is continuously off line, the battery is always low after charging. This was a great experience in the beginning is very disappointing now.

Storage

Storage fills up quickly even with paying for a subscription. Competitors do not have this limitation.

Horrendous support

Adding group members broke. Made a video and took the trouble to send it to support on chat. They just kept talking past me rather than watch video. Kept sending me instructions on how to use app instead of acknowledging bug.

Incorrect indentations

Incorrect identifications
I know absolutely nothing about birds, but I can identify the ones that you can’t

Limited free photos

This device will capture short videos of birds on the feeder but will not work for feeders more than a few inches from the camera. It is easy to setup and operate but anything over 20 seconds isn’t available without an upgrade (@$$)

Camara

I can see the camara in the glass so every bird looks like it has a circle or circles on it and it’s the reflection of the camara in my window. Any suggestions? I’d love to fix it.

I love it!!

I’m pretty addicted to my new bird care and watching hobby. The COOLFLY experts are responsive, knowledgeable and helpful!! The app has been awesome!!! 💟

Pathetic!

I get several advertisements from Coolfly every FEW MINUTES!! And if I’m lucky, I get 1 bird notification a DAY, despite the fact I can see birds at the feeder (out the window) almost constantly.

Amazing!!!

The best app ever!!!
Cameras works absolutely the best!!!
Community flawless!!!
Customer service incredible!!!

Great support

Very entertaining app and great support team. Products work nicely and are easily loaded into your network. Great opportunity to observe nature and be entertained.

Allllmost perfect . . .

Really amazing app!! I love it so much and check for birds everyday. However, the AI used in the app makes it less enjoyable for me. Personally, I think just having the 'search for bird' opinion is enough to learn about and identify the birds you see. The AI identifier (and other AI features) just seems pointless to me when you have a big list of birds right there! :3
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Not private

Do not recommend because there is no privacy. Setting court or it istoo difficult to figure out.

Limited

I do like the feeder. I don’t like that just one person can view it on one phone. My husband and I both want to look at it at different times, but only one is allowed. And it is NOT easy to set up! It’s a pain!

Too young

The concept is great, but the app seems too new to provide reliable identifications. While using it in Wisconsin, it identified a small bird at my feeder as a condor and also suggested a scoop-bill species that would be extremely unlikely at a 3-inch backyard bird feeder. These kinds of obvious misidentifications make it difficult to trust the results. The idea has potential, but the database and identification system need more time, development, and refinement before I can rely on it consistently. For now, I’ve moved on to an older, more established bird identification system that provides more reliable results.
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Bird identification

The bird identification is very inaccurate. It has identified the same bird as multiple species - some of which don’t even come close to looking like the bird captured on camera. In many cases it can’t identify the bird.

Fixed

The app stopped working. Other users said this was a known issue. They fixed it a few hours later. Hope this doesn’t happen again