not a good app
this is the worst banking app i have in my phone
every time you go to do something in the app it redirects you to the website where you have to login in again.
what is the purpose of an app is you have to login online after you already login in the app how retarted is that
every time you go to do something in the app it redirects you to the website where you have to login in again.
what is the purpose of an app is you have to login online after you already login in the app how retarted is that
Disappointed
Can’t use this app internationally. Visited Europe, Central America and South America with no luck. Purchased flights on my card and submitted travel notices in advance. Card kept getting flagged for fraud. Spoke to fraud department and bank to remove the flag but still couldn’t buy food, taxi or other goods. Research in advance, purchases come with a foreign transaction fee. Wouldn’t recommend if you travel at all.
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Mobile check deposit
Doesn’t work
Dont bank here
Too many problems…
Can’t even login anymore
Have hardly been able to login the last month or so. It just spins for a minute and eventually pops up a message saying “System is unavailable. Please try again”. I’ve tried reinstalling the app multiple times to no avail. Such a pain.
What a Joke
Ever since selling out and revamping this app is unusable. Snail mail is faster and more convenient than attempting to use their excuse for “bill pay” Account unsyncs after every use and it’s no longer worth the effort. Buy some stamps and save the headache. At least the brick and mortar is still around.
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Fix Your Service and App!!!
Sense you have switch from Linn Area CU to CORDA CU I have not been able to login! I was able to sign in the first time and then I go back to the app and I can not sign in… I tried to reset my password and it says it sends a verification code to my email and I received nothing… Fix this ASAP!!! Terrible App!
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It’s perfect 👏🏼
I don’t know why people complain so much😂 it’s actually very good
Great CU, glitchy app
Since the update the app has been freezing whenever I try to make transfers or pay on my credit card. The only way to unfreeze it is to restart my phone. I have deleted and reinstalled it several times without any improvement.
Very frustrating, especially because I am otherwise very happy banking with LACU.
Very frustrating, especially because I am otherwise very happy banking with LACU.
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It’s ok but needs some help
The old app was great and fast. Once the update that was pushed out a few months ago it’s not as fast or smooth. I often have issues when making transfers as it never tells me it was completed and have made a extra payments on loans and cards because of it. Hope it gets fixed soon.
Update is horrible
The new update is full of glitches. You have to try to do a transfer 6+ times as it crashes or freezes and mobile deposit, good luck. Can I have the old app back?
New update glitches and locks app
Since the update this app glitches and locks up. When trying to make a simple transfer between accounts I have to close the app and reopen it several times before completing a transaction. Menu items are also not as readily viewable - they are listed at the very bottom of the dashboard screen - not an issue with a couple accounts but when managing several accounts it‘s annoying. Top right drop down menu is available as well but not as visible as in previous version. Will continue to use the app trusting updates will address the issue. The transfer glitch would be a deal breaker for me if I was new to LACU mobile banking. It’s that frustrating.
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I can’t log in on my iPhone or my iPad despite them being updated to latest versions
Well. This app needs a lot of work. I went to log in expecting my Face ID to work and it’s not even an option. So I tried to login the old fashion way and it won’t highlight the login button for me to login. What’s up? Now deleting the app and adding it back it to see if it’s successful. Disappointed. Linn Area CU is the most behind the times CU I’ve ever worked with. Catch up or I’m going to move my accounts with you!
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New update hard to read & cluttered
I feel like with the new update, the app is very hard to read and a lot more cluttered. It felt a lot easier to look at before this most recent update.
The newest update is awful
The app looked perfectly fine before the March 2022 update. It now is messy and not nearly as easy to use. It went from being one of the best banking apps to one of the worst.
No security updates?!?
With all the hacking and security holes being found why isn’t this app updated on a regular basis to keep $$$ safe?!?
3rd party insurance
Heads up people.
I moved to florida in sept. 2020. i had to switch my motorcycle policy per florida law. Thus cancelling my iowa policy and getting a florida policy.
the credit union ONLY noticed a cancelled policy thus adding a $1595.00 to my loan for their insurance. I proved to them the correction back in June of 2021. after speaking w/ the manager come to find out it's a 3rd party company that handles the loan insurance. Before you say anything. I couldn't get the phone number for those people.They say i'll get credited back the $$$$. That was 3 weeks ago. So as it stands i have to pay an additional $132.00 on my loan payment until (if at all ) it's corrected. Yes i can switch banks but the balance will the extra $1595.00 so what's the point.
I moved to florida in sept. 2020. i had to switch my motorcycle policy per florida law. Thus cancelling my iowa policy and getting a florida policy.
the credit union ONLY noticed a cancelled policy thus adding a $1595.00 to my loan for their insurance. I proved to them the correction back in June of 2021. after speaking w/ the manager come to find out it's a 3rd party company that handles the loan insurance. Before you say anything. I couldn't get the phone number for those people.They say i'll get credited back the $$$$. That was 3 weeks ago. So as it stands i have to pay an additional $132.00 on my loan payment until (if at all ) it's corrected. Yes i can switch banks but the balance will the extra $1595.00 so what's the point.
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No budgeting?
Your normal, everyday banking app. It would get 5 stars, but promises budgeting options that do not work. Have not worked since I got the app. I understand these things take time to develop, but there are other budgeting apps available, so that part should be easy to get out to people as advertised.
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Refreshed App is Slow
The updated app is extremely slow to load initially on authentication and frequently crashes in this step.
If you get in to your account, the history and transactions in the app load terribly slow.
If you get in to your account, the history and transactions in the app load terribly slow.
New app is great!
Enrollment was super easy and the new app is Awesome! Great improvements. I can nickname my accounts, setup/edit scheduled payments, manage all my bill pay option, and also access my Linn Area Credit Card information now! None of this was possible in the old version. Looking forward to even more updates!
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