Unable to a transfer to/from LOC
The login time out issue appears to be fixed and I am updating my review accordingly. It’s truly great to have a company that listens to feedback. Being a medical technology consulting and services business, it’s very important to be able to transfer between your LOC and deposit accounts. This is not possible in the mobile app. In today’s remote and busy world, I don’t want to have to find a computer to do my banking, especially as a business.
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Response from developer
Thank you so much for updating the review. Please reach out to your relationship manager at Core Bank (or we can connect you with one), and they should be able to assist with that functionality you're looking for. Email info@corebank.com or call 1-877-968-7672 and we'll help you troubleshoot that specific issue. Thank you!
Login Clears Constantly
Ever since the last update, your login clears after 48 hours. Very annoying to have to login constantly. So annoying, what’s the point of even offering the option to save your login information?
Response from developer
We're sorry to hear you're having problems with the app. Please reach out to us at info@corebank.com or call 1-877-968-7672 and we'll help you troubleshoot the issue.
