NO EXCUSE FOR GARBAGE APP
If you make a product that prints labels, don’t then create an app that designs said labels SOOO Bad. It doesn’t even perform the settings you’ve made available correctly. I’m going to buy a new printer just to get a better app cuz this is a joke.
Recommendations:
Make it easier to design labels of any size and PRINT that size. Currently, you can choose your size when you start a new label but it asks you for the size you want to print when you are in the print window and when you add your custom size that’s different than your basic presets it won’t print.
It freezes often.
For god’s sake, add more basic shapes to use as reference guides like a basic circle.
Add FONTS-gawd!
And as i’m visually impaired, I’d appreciate it if you not only had a dark mode, that you make the canvas color and the label design area different colors rather than having them be the same color and using a thin line to mark the work area.
Seriously, this is not ok. You just lost a customer. I’d rather spend more money than waste the amount of time I’ve already wasted on this product. Shame on you.
Contact me via my nickname if you want a consultant to do a full app upgrade/redesign as this is my actual real life job.
Recommendations:
Make it easier to design labels of any size and PRINT that size. Currently, you can choose your size when you start a new label but it asks you for the size you want to print when you are in the print window and when you add your custom size that’s different than your basic presets it won’t print.
It freezes often.
For god’s sake, add more basic shapes to use as reference guides like a basic circle.
Add FONTS-gawd!
And as i’m visually impaired, I’d appreciate it if you not only had a dark mode, that you make the canvas color and the label design area different colors rather than having them be the same color and using a thin line to mark the work area.
Seriously, this is not ok. You just lost a customer. I’d rather spend more money than waste the amount of time I’ve already wasted on this product. Shame on you.
Contact me via my nickname if you want a consultant to do a full app upgrade/redesign as this is my actual real life job.
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New
I am new to using this app. I just wish I could go back into something I created like a theme from history. But if that’s a feature maybe more easily found in the app
Stopped working
One day it works fine. iPad updates overnight. Go to use the next day. Will not connect any longer. I have tried multiple times, over multiple days and no use. Maybe the app needs an update and some improvements i saw anther comment similar to mine.
Needs a few Improvements.
So the app works great for simple labeling. Just needs some work allowing you to save AND edit the saved drafts later. Also need ability to clear history and delete drafts, which currently cannot be done without removing the app, then reinstalling it again. Just a few simple updates and it would be even greater. Using it with the shipping labeler and the CPLM10.
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Slow start but very good after a bit
I thought it didn’t work but after a few tries it started to work it’s very great I didn’t expect much from a small printer but it’s great
Had no problems at all and was fast working
I had got this for Christmas at first I struggled to set up everything but when I tried printing something it worked very fast but the only thing I don’t like is that it prints in grey and white but other than that it’s a great gift.
So easy to set up
Set up is so easy and 5 year old could do it! And equally as easy to use! I wish there were more emojis to choose from and you may be able to download them I’m only just setting things up, but I absolutely love it so far!!!
App frustrations
I like the printer. It’s small and pink and prints well…but the app needs to be updated and fixed. It is very frustrating to make anything on the app, like a calendar date i can put on my planner. You guys have a whole section dedicated to calendar dates yet I cannot edit any of them to have a date that’s current. Please put some more love and care into this app.
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Won’t connect
My printer can take 1 minute to connect or 30 minutes it varies everytime and it is ridiculous. I try turning it on and off. Deleting and redownloading the app. Restarting my phone. Nothing works it will randomly connect after a certain. I suggest to stay away from this printer. I spent almost a $100 at Walmart for this printer and it is terrible!
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Not IOS Friendly
Well it works but with issues. Cannot delete History or Drafts. The saved Drafts cannot be edited. Printer always waists one print label before correct print. Remove and Reinstall resolves first two issues.
Great product for small projects
Although I have to press down fairly hard to for the ink to transfer onto the label, I would say this is a nice little gadget!! I like it and use it quite a bit for my small projects to label. Thanks Core
Response from developer
Thank you for your kind feedback! We’re glad to hear you’re enjoying the printer and finding it useful for your projects. Since it uses thermal printing, pressing firmly shouldn’t be necessary. We’d be happy to help—please feel free to contact us at support@dpaudiovideo.zendesk.com anytime. 😊
Label Maker
Great Item. Took me a moment to figure it out but only a moment. Recommend
Response from developer
Thank you for your kind review! We’re glad to hear you were able to get everything set up quickly and that you’re enjoying the product. Your recommendation means a lot to us. If you ever need assistance, feel free to reach out to support@dpaudiovideo.zendesk.com 😊
Love hate relationship
Love the idea of how this labeled might work. But, you can’t get the continuous label paper. So it becomes limited to use or extra creative on how utilize with it limitations
Doesn’t always work right
It says no ink but I get lots of times where the letter won’t print right. It’ll look like a normal printer running out of ink.
Cuts off words
Wasting label paper because it almost always doesn’t center the word properly. No consistency.
Not supported
I tried to connect my iPhone to the device and it says that it is not supported. 😒 They need to work on their updates. Will not recommend.
New user
Difficult to align label roll after insertion. “Pull out 2nm. Who can accurately do that ? Why isn’t the text automatically aligned horizontally? Top keeps popping open. Going to buy continuous roll and see I can get a larger font size. So far this label maker is difficult to use.
Odd Connection Procedure
With iPhone bluetooth connection will complain printer is not compatible. Important: You MUST connect printer through the app!
Beware app incompatible with OS 26.2.1
I am dissatisfied with the mislabel of the product being compatible with OS 11 and above. Waste of time buying and returning the product to store of purchase.
Great..then not so much..
So when I first got this printer and had an iPhone 13, everything worked perfect. Since upgrading to an iPhone 17pro, I now have to uninstall and reinstall the app every time I want to print a shipping label from the re-sale app I use. Every time I go to print a second one, after the first, it sends me back to the page I was on..I almost sent an order to the wrong person! Please fix on the next update! This is incredibly frustrating.
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