Costa Coffee Club User Reviews

Customer Experience

Positive experience48.3% of reviews
Neutral5.3% of reviews
Negative experience46.4% of reviews

~ Based on 151 written reviews from the US App Store.

Is Costa Coffee Club Safe?

Costa Coffee Club appears safe based on user ratings. AppsHunter Safety Score for Costa Coffee Club is 93/100.

This assessment is based on 43,036 user ratings, with an App Store average of 4.6/5.

Is Costa Coffee Club Legit?

Costa Coffee Club appears to be a legitimate app. AppsHunter Legitimacy Score for Costa Coffee Club is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Amazing restaurant

The staff are amazing they know me well when I pick up my order the staff always help me put my things in a bag because due to a disability I have to use a scooter so they put stickers over the cups to stop the liquid coming out on any bumps I’ve never met so much kind caring people there wonderful

Best coffee around Camden Town

I always get great coffee from there, baristas amazingly polite, very clean and tidy coffee shop.
Thanks

register

the app wont let me register nd im stuck on the page where it called me a robot

From Mark

Thank you help me out with my Drink and s sandwich

Amazing

Definitely worth having saved me sooooooo much money worth the hipe

Great app

I use the app a couple of times a week at work. Very quick and easy to use in all aspects. Drinks are always ready for collection

Easy Peezy!

Always easy to use the only issue is some stores have really bad Wi-Fi and using your rewards can be painful but mostly the app is clear concise and easy to use. Easy to accumulate rewards just always make sure you take your reusable cup!

£

Too expensive

Disable VPN?

Respectfully I'm not gonna disable my VPN for a coffee app.

(App doesn't work if using a VPN set to another country)

Love Costa coffee but

App can be hit and miss depending location, getting better. I like latte with 1 shot but can’t request this on the app

Portland Road hove

The very best!!

Oops! Something went wrong.

Cannot sign in to the app. It logged me out at some point and cannot sign in since. Getting an error on both login or register. Tried reinstalling as well but no luck. Fix the app devs.

Misleading data grab scam

Grabs your personal data through misleading offers. Scam. Reported to ombudsman

No Wi-Fi

Shop doesn’t have wi-fi so unable to use the app to place order

Best costa in York

York parliament street costa is brilliant !
Great team and always consistent .. Always go the extra mile !

Mr Dogjani

Best coffee

Rewards Should Be Usable at More Stores

I’m struggling to understand the point of the app offering rewards and letting customers scan their preferences in different stores if the free codes can only be redeemed at Costa Coffee.

Surely, if I’ve earned a free code, it should be my choice where I use it among the participating stores. I’m not necessarily near a Costa every day, and I may prefer to redeem my reward somewhere else.

If the app works with different retailers and collects our preferences across them, it would make much more sense for the rewards to offer some flexibility too. Otherwise, the usefulness of the reward system feels quite limited.

P.S. Until this issue is addressed and customers are given more flexibility over where they can redeem their rewards, I’ll be keeping my one-star review.
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Love it

Fantastic place can’t beat it

Deleted my account for no reason!

I received an email telling me to collect my birthday reward, go to login on the app & it says my password is wrong. Contacted customer service & they said the email isn’t registered to an account even though I’ve had one for years! Made a new account with zero rewards, cheers Costa! 👍🏻

Costa

Best costa Maria and Halil and Bianca best workers and best at making coffee and there very polite