Portland Road hove
The very best!!
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Cannot sign in to the app. It logged me out at some point and cannot sign in since. Getting an error on both login or register. Tried reinstalling as well but no luck. Fix the app devs.
Misleading data grab scam
Grabs your personal data through misleading offers. Scam. Reported to ombudsman
No Wi-Fi
Shop doesn’t have wi-fi so unable to use the app to place order
Best costa in York
York parliament street costa is brilliant !
Great team and always consistent .. Always go the extra mile !
Great team and always consistent .. Always go the extra mile !
Mr Dogjani
Best coffee
Rewards Should Be Usable at More Stores
I’m struggling to understand the point of the app offering rewards and letting customers scan their preferences in different stores if the free codes can only be redeemed at Costa Coffee.
Surely, if I’ve earned a free code, it should be my choice where I use it among the participating stores. I’m not necessarily near a Costa every day, and I may prefer to redeem my reward somewhere else.
If the app works with different retailers and collects our preferences across them, it would make much more sense for the rewards to offer some flexibility too. Otherwise, the usefulness of the reward system feels quite limited.
P.S. Until this issue is addressed and customers are given more flexibility over where they can redeem their rewards, I’ll be keeping my one-star review.
Surely, if I’ve earned a free code, it should be my choice where I use it among the participating stores. I’m not necessarily near a Costa every day, and I may prefer to redeem my reward somewhere else.
If the app works with different retailers and collects our preferences across them, it would make much more sense for the rewards to offer some flexibility too. Otherwise, the usefulness of the reward system feels quite limited.
P.S. Until this issue is addressed and customers are given more flexibility over where they can redeem their rewards, I’ll be keeping my one-star review.
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Love it
Fantastic place can’t beat it
Deleted my account for no reason!
I received an email telling me to collect my birthday reward, go to login on the app & it says my password is wrong. Contacted customer service & they said the email isn’t registered to an account even though I’ve had one for years! Made a new account with zero rewards, cheers Costa! 👍🏻
Costa
Best costa Maria and Halil and Bianca best workers and best at making coffee and there very polite
App needs to be fixed
I love the shop but cannot use the app at all. Not even log in because of this I stop going as I cannot enjoy the advantages the loyalty card can give me.
Excellent service
Your colleague in this morning was exceptional.
They greeted as I came the door. Was very engaging. Apologised because my click and collect order wasn’t ready, even though I was early and he made me feel welcome. Even the salutation as I left was unique.
They greeted as I came the door. Was very engaging. Apologised because my click and collect order wasn’t ready, even though I was early and he made me feel welcome. Even the salutation as I left was unique.
cannot login
???
Great little site
Light and airy, plenty of seats , busy but quick
Matcha
Hi, I’d like to know why the matcha varies so much depending on who makes it, I love the strawberry and coconut matcha but since it was launched I have found that the quality is not nearly as good. The last one I purchased in the St James shopping centre tasted like cold milk.
Not good enough Costa, better training required.
Not good enough Costa, better training required.
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Best app ever!
My partner and I always use the Costa app for great rewards and easier click & collect orders in our local area.
Staff at Ethebeaton store
Great staff, always happy, polite & friendly. Always say hi & go over & above for each customer
Needs a password every time!
You need to manually type your login and password every time you open the app. There’s no Face ID option. It is so frustrating to use I’ve given up on it. The icing is it logs you out automatically as well.
Very Poor service kicked out someone being asmatic
Bad services
Constant issues with logging in on the app
I have been using the Costa coffee app for years now but recently (within the last I want to say 3 weeks) I’ve had numerous issues with trying to log in on the app. Seems there are constant issues with connection to the server, etc. makes it very annoying as a consumer, especially when you can’t login to get a free treat on your birthday which happened to me last week, very disappointing as it never used to be like this….
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