CounterCase: Chargeback Triage

CounterCase: Chargeback Triage

Dispute Evidence Builder

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Free
In-App Purchases

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Released
August 18, 2026
Updated
October 27, 2026
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About

CounterCase helps independent merchants decide which chargebacks are worth challenging and turn their own records into a complete, review-ready evidence packet. It works without store credentials, processor logins, or a developer backend. DECIDE BEFORE YOU SPEND Compare potential recovery with dispute fees and the real cost of your time. A transparent recommendation helps you choose whether to challenge, contact the customer first, or accept. GATHER THE RIGHT EVIDENCE Follow reason-specific prompts, organize a factual timeline and attachments, and see what required proof is still missing. REVIEW BEFORE YOU SHARE Build a concise PDF packet, check file and page limits, and review the result before you manually upload it to your processor. STAY IN CONTROL CounterCase never logs in to Stripe, Shopify, PayPal, or your bank. It never submits a dispute or issues a refund. You review and upload every packet yourself. LEARN FROM EVERY OUTCOME Record wins, losses, recovery, effort, and root causes so repeated revenue leakage becomes visible. PRIVATE BY DESIGN No account, no developer backend, no advertising, and no analytics SDK. Case details and imported evidence stay in the app's local container unless you explicitly export or share them. CounterCase is a decision aid and document workflow, not legal advice and not a guarantee of recovery. Free includes up to 3 active cases and one real-case packet workflow. CounterCase Pro unlocks unlimited active cases and continued real-case PDF packets. CounterCase Pro Monthly is $9.99 per month. CounterCase Pro Annual is $79.99 per year and includes a 7-day free trial for eligible new subscribers. App Store prices may vary by storefront and are shown before purchase. Subscriptions automatically renew unless canceled at least 24 hours before the current period ends. Payment is handled by Apple. Manage or cancel subscriptions in your Apple Account settings. Privacy Policy: https://countercase-trust.wangzq.chatgpt.site/privacy Terms of Use (Apple Standard EULA): https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
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What's New in CounterCase

1.2.0

October 27, 2026

Prepare a response with less repeated work. Import a processor notice, CSV, PDF, or screenshot locally, review the extracted facts, and update your decision inputs as evidence changes. Combine evidence into classified, size-checked PDF/A attachments. Preview every file, use the submission checklist to match the fields in your processor portal, and record your submission confirmation in CounterCase. This update also adds editable, evidence-linked timeline events and clearer guidance for expired or unconfirmed response windows. CounterCase never submits evidence or refunds a customer for you. On Mac, case lists and headers now adapt to smaller windows so amounts and recommendations remain readable. Pro access now updates consistently across the app after purchase or restore. The subscription screen includes a clear Done action and clearer trial-eligibility and access-status messages.

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Subscriptions & In-App Purchases

CounterCase Pro Monthly

Unlimited cases, evidence packets, and insights.

$9.991 Month
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