
CounterCase: Chargeback Triage
Dispute Evidence Builder
About
What's New in CounterCase
1.2.0
October 27, 2026
Prepare a response with less repeated work. Import a processor notice, CSV, PDF, or screenshot locally, review the extracted facts, and update your decision inputs as evidence changes. Combine evidence into classified, size-checked PDF/A attachments. Preview every file, use the submission checklist to match the fields in your processor portal, and record your submission confirmation in CounterCase. This update also adds editable, evidence-linked timeline events and clearer guidance for expired or unconfirmed response windows. CounterCase never submits evidence or refunds a customer for you. On Mac, case lists and headers now adapt to smaller windows so amounts and recommendations remain readable. Pro access now updates consistently across the app after purchase or restore. The subscription screen includes a clear Done action and clearer trial-eligibility and access-status messages.
MoreSubscriptions & In-App Purchases
CounterCase Pro Monthly
Unlimited cases, evidence packets, and insights.


