Unable to sync
Not impressed
Random
Awful App
Hard to use
Great app!
Stop asking to rate the app
Not very good
Tracker
Trouble syncing
Difficult
Best fitness challenge app that supports both steps and workouts
Love it!
Would be 5 stars if it worked
Not good
Doesn’t count all steps
Update hover positioning
Inconsistent double counting and bad UX
Response from developer
Hi there - I'm sorry you had a frustrating experience. A few quick notes: -> The points conversion for your challenge was determined by your admins, and was not the standard Count.It points conversion that applies to all of our other challenges. -> Crediting users for activity in "combination" challenges that include both exercise and daily steps is tricky, and we understand your complaint. The problem is we don't want to count both steps and exercise across the board, as this would dramatically favor people who do step-intensive exercises like running or walking. Our current approach is to credit those activities based on steps. We are working on an upgrade that will actually "de-dupe" steps logged during exercise sessions. This is a highly complex process, and I am not aware of any other platforms that manage it. We are excited to release it. ->We launched our "wellness goals" feature this spring. The original concept was that there would be only one or two "bonus" goals per day, so the need for "multi-select" was not apparent. Again, your challenge admins added more than 20 per day which brings up the need for more efficient logging. We are also working on that. ->I believe our tracker connections and integrations are the best in the world. Because of the multiple hops involved in any sync process, it's never 100% perfect. ->If you feel that Count.It misread the data in your fitness app, please contact our support team. Also, any data point added to Count.It can be corrected. Sometimes this requires a correction on the source device, but all data can be corrected, or at least deleted and re-sync'd.
Not user friendly
Response from developer
Hi there - I'm sorry you found the UI frustrating. We've taken note of your issues. The only one that seems odd is that it's difficult to see team standings. Teams are displayed on the main challenge page in bright purple, rounded rectangles. Clicking on the team "icon" reveals all members of the team. Did. you see that?
