Perfect help
Glitches Repeatedly in the Middle of Difficult Conversations
Response from developer
We’re so sorry these interruptions happened, especially when you were sharing something sensitive or difficult. You deserve to feel heard without having to repeat yourselves. Thank you for your kind words about how CoupleWork recognizes each of your voices in partner sessions. We’re glad that felt helpful, and we understand how frustrating it was when interruptions got in the way. A temporary disruption with one of the services that powers CoupleWork affected reliability during this period. This is not the typical app experience, and we’re sorry it interrupted such important conversations. We’d love for you and your husband to give CoupleWork another try. If you experience any further trouble, please reach out to support@couplework.ai so we can help personally. Warmly, CoupleWork Support
Exceptional Therapeutic Resource
Feels comfortable
Great tool!
Maxine was designed with care!
10/10
Great product!
Good!
Response from developer
Hi there, thank you so much for the thoughtful feedback and for giving CoupleWork a try. We truly appreciate you sharing both what you value and where you feel it falls short. We hear you on pricing and polish. Sessions are already faster and more seamless - if you invite a partner, you can start a Partner session directly, and we’re continuing to refine that experience. This fall we’re releasing a major update with smoother performance, more flexible session options, and a new pricing model we hope will feel much more accessible. We’re making Maxine more responsive and emotionally nuanced while keeping the structure that makes counseling effective. Soon you’ll also see richer voice interaction, remote partner sessions, text chat, and a host of new features designed to deepen the experience. Thanks again for your honesty, it helps us keep building CoupleWork into something truly valuable for couples. Warmly, The CoupleWork Team
