Disappointed
Response from developer
I'm sorry you're having problems saving credits. I'm not seeing anything weird on my side, and other users aren't having any issues. I'd love to work with you to figure out what's going on and get these saving for you. Please send an email to me at carl@coursecounter.com and we can troubleshoot! Thanks, Carl
Uploading CEU
Response from developer
Hello! I'm glad you're enjoying Course Counter. I'll look into this today and get back to you when I figure out what's going on. Thanks for your patience! Carl
Don’t waste your time or money
Response from developer
Hello, I'm sorry your experience hasn't been bad. You ran into a bug during onboarding that I believe I've fixed. I responded to your support email immediately and haven't heard anything back from you. You can cancel your trial right now before it expires and you won't be charged anything. I've also fixed some data in the backend (which was the bug) so that you should be able to get into the app now. Again, I'm terribly sorry that this happened to you. My goal is for Course Counter to be useful, and I'm sorry if you feel like the opposite. Please let me know how I can help, or cancel your trial before you're charged. Thanks, Carl
Thank you!
App did not load
Response from developer
Hello, I'm sorry you had a poor experience. There was a bug with the specific version of the app that you were using that I fixed in the next version of the app. Obviously, we never want issues like this to make it out to users, and we're focused on making sure this type of thing doesn't happen again. I appreciate you leaving a review so I was made aware of the problem. Carl
Sign in
Response from developer
I'm sorry that you had this problem. We've made a lot of updates to the app since then and would love if you tried it again! Send me an email at help@coursecounter.com if you hit any more snags and I'd be happy to help!
