CPA Australia User Reviews

CPA Australia
CPA Australia
CPA AUSTRALIA LTD

Top reviews

Utter rubbish

This app is utter trash, it never works. Cannot even log in as the Face ID comes up with a constant error about biometric log in which starts a vicious cycle of it trying to log in with Face ID and then error messages. Repeated attempts make no difference. For how much money we pay this app doesn’t even let you in at the first step. If they cannot even get a log in right what chance is there that the rest of the app is any good, pretty low I’d say. Would not recommend to anyone as it’s a waste of time and space on your phone.
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App Still Requires Website Login

Feel a bit annoying having to log in to the CPA website every time I need to log CPD activities or view my records. The app stays signed in, but still redirects and requires another website login. Would be much smoother if everything could be managed directly in the app without repeated authentication.
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Response from developer

Thanks for your feedback. We know the extra sign‑in can be frustrating and we’re working to improve this. This shouldn’t happen every time you log CPD activities. Please contact our Member Services support team via https://www.cpaaustralia.com.au/contact-us#contact and they will be able to assist.

App stuck in the past

The app worked great last year but now it won’t display the new triennium or 2026 data.

Response from developer

We understand how important it is that CPD information is current and visible in the app. We’re sorry for the frustration this has caused. Please contact our Member Services team via https://www.cpaaustralia.com.au/contact-us#contact so they can assist and help resolve this for you.

App looks nice but nothing works

Not sure why but I can’t interact with any podcasts. It forced me to sign in to a second browser to look at my personal data (check status of my CPA professional experience application). I can click on lots of nice looking and interesting things but I can’t access them or use them on my mobile phone.

Please urgently address these issues. Either disable them from user view or get them to work.
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Response from developer

Thank you for sharing this. We’re aware of issues affecting podcast playback and access to some features requiring an additional sign‑in, and we’re working to improve this experience. We’re sorry for the frustration caused. If you have further feedback or suggestions, please share them via Help → Feedback in the app.

Alltheywantismoney

The app is a waste of time and money to develop you are better off just using the website

Response from developer

Thank you for your feedback. We recognise the importance of the app delivering clear value for members. We also see it as a companion to the website offering a personalised experience with access to content and resources tailored to your professional goals. We are continuing to improve the experience in 2026, adding new features and content.

Only to record your CPD hours

I would think my membership fee will allow CPA to develop an app at least be able to read professional articles and learning some knowledge , after you are an organisation providing industry leading knowledge and experience. So improve on it or hire someone else to do a better job.

Response from developer

Thank you for sharing your feedback. CPA Australia is committed to providing high quality knowledge and experiences. We are continuing to improve the functionality of the app as well as access to professional resources. If you’d like to share more specific feedback, please do so via Help → Feedback in the app.

Great app

Looks really good. Nice and clean design. Can easily add my CPD.

Response from developer

Thanks for the feedback - great to hear the clean design is landing well and that you’re finding it easy to manage your CPD. We’ll share this with the team.

Unresponsive and bugs

Waited a while for this release and initial impressions of the UI seem promising the app itself seems to have bugs that need fixing. New courses appear available but don’t link through to content. Previous registered courses are visible but also don’t link though to content of course so that it can be completed. Coding issue with the descriptions of podcasts. Can’t wait for issues to be fixed as the concept of this app is great.
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Response from developer

Thank you for sharing this. We’re aware of issues affecting podcast playback and access to some features requiring an additional sign‑in, and we’re working to improve this experience. We’re sorry for the frustration caused. If you have further feedback or suggestions, please share them via Help → Feedback in the app.