Very poor service
1- The content is great. After all it reflects the Canadian guidelines.
2- Access to the content and search is a different story. A lot of room for improvement!
3- Every few years app changes name. Very irresponsible.
4- Every single time, the renewal of the subscription is a hustle. You don't even get an email to reset your password.
5- For a subscription worth of almost $800 per year, the service is very poor.
2- Access to the content and search is a different story. A lot of room for improvement!
3- Every few years app changes name. Very irresponsible.
4- Every single time, the renewal of the subscription is a hustle. You don't even get an email to reset your password.
5- For a subscription worth of almost $800 per year, the service is very poor.
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No good as like PC
It has no tab for Lexicomp , Drugs/Conditions or other Resources Not worth this app for mobile
On PC its perfect đ
On PC its perfect đ
Add a search function for the page being reviewed
There is a general search bar to type in a specific keyword. When the page finally pulls up, there should be another search function that will lead you to the keyword you searched for initially. In this day and age people donât have the time to search a page manually. Please add this function. Thanks!
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Do Not waste your money
Most drugs you look up are not there, if there , only availability info. You have to struggle to find info you are trying to get. UpToDate is very good source with very easy access.
Donât subscribe to this app, Wonât login
I used this app about two years ago and it was perfect. It worked smoothly with no glitches.
Today I decided to renew my subscription for Therapeutic choices e suites/ CTC.
Can login online via browser but the app on my phone wouldnât even let me log in despite multiple redownloads of the app.
I called the customer care number and the person couldnât resolve it and told me he would call back but I havenât heard back.
Very disappointing.
Please fix this app.
Today I decided to renew my subscription for Therapeutic choices e suites/ CTC.
Can login online via browser but the app on my phone wouldnât even let me log in despite multiple redownloads of the app.
I called the customer care number and the person couldnât resolve it and told me he would call back but I havenât heard back.
Very disappointing.
Please fix this app.
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Wonât download
An âerrorâ occurs when trying to download the content. Not worth it, it doesnât work.
Perfect
Perfect application, but I hope the font can get larger.
Cannot Sign In
App wont even let me sign in. Keeps saying âsomething went wrongâ
Unreliable
Tried to use before but slow buggy updates and downloads over wifi were common. New installation will not download any updates either over data or wifi. It would be excellent to have Canadian content but not worth all the trouble shooting when there are better options. Just use the webpage.
No Longer Works
The app worked fine until the latest update, now it seems that it no longer supports my universityâs subscription. I deleted the app and have since gone with another that works much better. Donât waste your time in contacting the publisher as I emailed them weeks ago and never received a reply.
Response from developer
Hello, We would like to request more information from you and help get you the access you are requesting. We apologize if we did not respond to your initial inquiry. Please contact us at service@pharmacists.ca or 1-800-917-9489 and we would be happy to assist you. Thank you, CPhA
No longer works on my enterprise account
I can no longer access the app with my university or CMA membership account. Easy enough to switch to other resources like Lexicomp or UpToDate, although they are unfortunately more US focused.
Response from developer
Hello, We would like to request more information from you and help you get the access you are requesting to RxTx Mobile. Please contact us at service@pharmacists.ca or 1-800-917-9489 and we would be happy to assist you. Thank you, CPhA
Disappointed and frustrated
Iâve been using RxTx for years, and found the mobile app convenient for quick checks in the med room. Useful and informative.
Now itâs all gone with 6.1 update. Restriction to individual subscription voids my access as an enterprise account. Incredibly frustrating, to put it lightly! I loathe that an update as limiting as 6.1 can be auto-updated in the background. I loathe whoever at this corp gave the go-ahead. It is unprofessional, full stop.
Now itâs all gone with 6.1 update. Restriction to individual subscription voids my access as an enterprise account. Incredibly frustrating, to put it lightly! I loathe that an update as limiting as 6.1 can be auto-updated in the background. I loathe whoever at this corp gave the go-ahead. It is unprofessional, full stop.
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Response from developer
Hello, We would like to request more information from you and help you get the access you are requesting to RxTx Mobile. Please contact us at service@pharmacists.ca or 1-800-917-9489 and we would be happy to assist you. Thank you, CPhA
Worked just fine until the 6.1 version came then it is just a POS
I was using the RxTx app since Sept 2018 til June 2019 using the 6.0 version. For the reference I was using an enterprise account purchased by the nursing home I work at. It worked perfectly and it was awesome until 6.1 came along. The new version restricted access to only individuai subscription only, meaning if you are using an enterprise account, you are screwed. Such a stupid decision to restrict access from CPhA. They think if you are a student, health care professional, etc, that are sharing an enterprise account, you are not worthy of a customer as individual based account or something.
Needless to say, I deleted this RxTx app. As a NH, we purchase RxTx subscription because we have to, not because we see value in it. Lexicom is way better.
Needless to say, I deleted this RxTx app. As a NH, we purchase RxTx subscription because we have to, not because we see value in it. Lexicom is way better.
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Response from developer
Hello, We would like to request more information from you and help you get the access you are requesting to RxTx Mobile. Please contact us at service@pharmacists.ca or 1-800-917-9489 and we would be happy to assist you. Thank you, CPhA
RxTx Mobile
I have bad chance to loose this app due to expiration, but will You do favor if will renew it.
Thanks
Thanks
Download
The cps will not download.
Response from developer
Hello, We would like to help you, if you can't download the app, please contact us at service@pharmacists.ca. We will try to help you resolve the issue. Thank you!
Very difficult to search by generics
I should not be surprised but I thought the generic would have improved! They should learn from the British National Formulary design!
Usefulness
-not helpful if brand name product no longer is listed on CPS. You cannot find any medical information on the generic product even you search by the chemical name. This is a problem when so many drugs are generics.
-also a lot of common medical conditions are not available
-also a lot of common medical conditions are not available
Rxtx problem
I have RxTx Mobile on my iPhone 6s and it used to work well. Now it wonât load no matter how long I wait. Even when I delete it and then download it from the cloud.
Ron Lloyd, MD
Ron Lloyd, MD
Pretty good
Decent app, good design, but lacking information that can be found on the desktop website
Where is CTC
Love the app layout but they need to add CTC
