frozen. reinstalled. frozen
installed 2025. used for years. won’t work. no one to talk to. useless 60 bucks lost.
Nothing works in full paid!
I paid for the full version and every time I try to look at a modifier the app shuts down, would be well worth it...if it worked! Junk!
Not perfect but good
Spent an hour finding the codes I need but the fav option doesn’t work. I cannot keep going through all the codes everytime. Defeats the purpose of having the app. The explanation tab also has some glitches with always starting out with the wrong section.
Overall it’s ok but for what it gives me now, I would rather have the physical book.
Overall it’s ok but for what it gives me now, I would rather have the physical book.
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App not giving option to buy it.
I cannot find the option to pay for it. Thee free trial only lasted 1 day last month. I still want to buy it, since it’s the only such app I know of.
DO NOT BUY
This App does nothing it states and certainly nothing that cost $89.99 only to out you have to purchase other access for $39.99 code assistance which is articles that can be found in Google. And to top it off NO REFUNDS. I tried emailing them no response at all. Still fighting with my bank over this
Update 12/25 Apple has restricted my debit because of this app from August 26th. It still shows a pending charge that was never paid! This app is clear fraud they are charging hundreds for informations that is searchable on Google if you don’t know any better. Wish I did before downloading this apps. Days and months trying to resolve this issue
Update 12/25 Apple has restricted my debit because of this app from August 26th. It still shows a pending charge that was never paid! This app is clear fraud they are charging hundreds for informations that is searchable on Google if you don’t know any better. Wish I did before downloading this apps. Days and months trying to resolve this issue
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App is not working despite software update
As above
Update flopped
There was an update to the app and now it refuses to open. I even deleted it and then downloaded it again and it still refuses to open.
Thieves
You can download the app but if you want to look at anything, you get a message to pay $60 dollars a month. NO THANKS! Not worth it.
DO NOT BUY THIS APP
I have now paid for the app twice. Once by purchasing the CPT book directly from the AMA. The app worked for approximately 9 months and then just stopped. After removing it and downloading it a second time, I decided to purchase the premium access to see if that helped. I am logged in and it shows as installed, but I still cannot access the codes. I contacted the AMA for a refund for the unsupported app, and they responded that they will not refund the money and I will need to petition Apple for a refund. As usual, the AMA shows what a garbage society it is.
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Just starting using it, more updates to come
First time user and I spent the money to view all years available. So far, I am not happy. I have already ran into a code that was added 9/22 but has not been updated in this app. I am unable to locate the effective date. Otherwise it is pretty easy to navigate and gives quite a bit of information. I will update my review after a little time.
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Locks you out of Premium content with no recourse
This app locked me out after a month of use. Asks you to buy premium content as the free trial has expired. I never signed for any free trial. Bought the premium bundle that included the book as well from Amazon. There is a tab that says “Restore” but clicking it doesn’t do anything. Don’t know where to get help.
Would not have bought this app if I knew of these issues.
Would not have bought this app if I knew of these issues.
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No Follow Up
I’ve been trying to contact developer thru the app since last August. The QR code purchased with the hard PT will not scan. The books through AAPC are not cheap and include the mobile app. It’s a good deal IF IT WORKED OR SOMEONE WOULD RESPOND.
Incompetent App
Terrible. Just terrible. Customer care isn’t helpful either. I tried scanning the QR code from the 2020 version of the book but it doesn’t work. Customer care doesn’t seem to have a clue either. Just a horrible experience and customer care never follows up even though they say they will.
It’s ok
The CPT assistant doesn’t seem to include any of the stated figures (pictures), though it does include most tables. There’s also no search feature within the CPT assistant which would be nice to have.
I had an issue where I had to re-register my account because my username no longer existed on the AMA end for some reason. During this time, it gave me a free trial of the CPT codes but denied my access to the CPT assistant. I tried everything on my end including rescanning the QR code, selecting the correct year of codes, as well as reinstalling the app. I even made a support request within the settings area of the app which is still unanswered to this day. Once the free trial expired, I was given access to CPT assistant again. I didn’t even need the free trial because my purchase included the CPT codes. I didn’t get what I paid for during this time.
I had an issue where I had to re-register my account because my username no longer existed on the AMA end for some reason. During this time, it gave me a free trial of the CPT codes but denied my access to the CPT assistant. I tried everything on my end including rescanning the QR code, selecting the correct year of codes, as well as reinstalling the app. I even made a support request within the settings area of the app which is still unanswered to this day. Once the free trial expired, I was given access to CPT assistant again. I didn’t even need the free trial because my purchase included the CPT codes. I didn’t get what I paid for during this time.
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Poor searching
This app WON’T find a code by text search unless you’re lucky enough to know the text description verbatim. This constitutes a “dumb” search. Their so-called “smart” search occurs if you already know the first 3 digits of the 5-digit code. Good luck finding the code of you know what to want but not precisely what the CPT calls it (and we’re talking about an document that won’t find the word “radius” if it uses the word “radial”).
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App doesnt work
I renewed my CPT assistant archive and it wont work even though it states its installed and customer service will not reply.
Buggy, Slow and a Rip Off
App was terribly slow and glitchy and would not let me see the 2020 content after I repeatedly signed in and have purchased it
$$$
I’m a student why does this app cost money it should be provided.
App works
I had similar issues as the other reviewers giving it single stars. You HAVE to register Or sign in through the settings menu in the app. Otherwise you will still be locked out of the content. No issues with app itself, just need to follow instructions. I just wish the app was cheaper, hopefully it’ll be in good use.
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Rip Off
I purchased the premium CPT pack and was supposed to get access to all of the CPT codes. I paid, but did not receive access to the premium pack, it’s locked down!!! This is horrible. Wish I would’ve read the reviews, but I trusted that this was reputable being that it an AMA product!!!
I need a refund, will be reaching out to the AMA
I need a refund, will be reaching out to the AMA
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