Painful to use
O
Continual updates
I am tired of fighting to use this printer. The software is absolute garbage.
No resolution
I have submitted all documentation 4 times and still get no further each session. If this needs to go through Amazon or if parts can be ordered just tell me what you’d like me to do. You’d think with so many printers being sold in the US there’d be some based here that could answer questions at least near our time zone. I get it…it’s cheaper to staff over there but it’s not helpful.
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Features do not work properly
Who wants you should have somebody log into your actual reality, print app and verify that all the links work in fact for three days your support ticket system didn’t work no drop-down box and now whenever you click on the Help button, it takes it to a nice bright white blank screen
Works well
Maybe 5* is a bit generous but not by much. I considered only giving 4 because a) sorting through and finding models is poor. There is no way to exclude irrelevance or narrow search for the right device. K2 is NOT K2 plus. The app seems to want to surface models it expects the user may want rather than what we actually searched for. And b) Sending previously downloaded models saved in “files”- particularly if in zip files- is close to impossible in ios
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Terrible
This is the worst 3d printing app, half the time the files don’t transfer over. The other half the printer says it’s offline and won’t connect to the app at all
Best printer Ever!
This has been the BEST experience i have ever gotten! 5 STARSSSS
No customer service
K2 stopped working 10 calls they answered 1 time the guy was reading off a script . Had to return the K2 to Costco . Nobody ever answered the phone again .
Never works
I’ve never had a good experience with the app never wants to send to the printer and just terrible overall.
Unreliable
Goes offline. Difficult to get working
No customer service
K2 stopped working 10 calls they answered 1 time the guy was reading off a script . Had to return the K2 to Costco .
Queue times are ridiculous
Shouldn’t have to wait 15 minutes to start a print I would rate 0 stars if I could.
Creality K2
Customer service is terrible. Been dealing with a printer that is always tore up and customer service never responds
Old Creality was better
The old slicer was much better than the new “improved” one. The new one is pretty trash. It won’t let me print using a custom profile.
Worst ever- buyer beware -customer service
I own the i7, and it has less then 500 hours on it- 4 colour prints are impossible now. The Toolhead Manifold will not let me load filament without a lot of human assistance. It will not let the filament pass through the manifold as there is a lip inside of it that keep stopping the filament from being loaded. Customer service is impossible to contact or get response. You go in circles with suggestions they already have you. And human service seems to come and go- I have emailed several emails- contacted online support- and nothing resolved. You might get lucky- my older printer from them was ok. The new software is horrible.
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Stuck at 0% slicing
It doesn’t load the file to the printer and it just fails.
No me gusta
En realidad me a dado mucho problema
Too much AI content untagged
Works great for remote printer monitoring but their model catalog is flooded with low quality AI content. It has the filter for it but they don’t enforce submissions properly tagging it. So it is still in your face and can’t get past it.
un traducteur
Avoir un traducteur français tous le monde connaît pas les langues étrangères
3DPrinterFan
This is a great value 3D printer for beginners
