Creality Cloud User Reviews

Creality Cloud - 3D Printing
Creality Cloud - 3D Printing
CREALITY 3D (HK) TECHNOLOGY LIMITED

Customer Experience

Positive experience71.3% of reviews
Neutral5.7% of reviews
Negative experience23.0% of reviews

~ Based on 1,745 written reviews from the US App Store.

What users say

Is Creality Cloud Safe?

Creality Cloud - 3D Printing appears safe based on user ratings. AppsHunter Safety Score for Creality Cloud is 92/100.

This assessment is based on 7,125 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.6% of ratings point to a safe experience
2.2% of ratings suggest some concerns
8.2% of ratings point to a risky experience

~ Based on 7,125 App Store ratings for Creality Cloud.

Is Creality Cloud Legit?

Creality Cloud - 3D Printing appears to be a legitimate app. AppsHunter Legitimacy Score for Creality Cloud is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Cluttered

App is so full of marketing that it’s almost impossible to find anything practical. It’s all in there, I’m sure. But the interface is abominable

Really really slow

Super slow and many errors. Always a foreign object in the way, and it takes forever to load. Not very reliable I’m gonna have to try bamboo lab next.

Service- none

No service or follow-up!!!!! Absolutely no support!

Work tickets closed w/o resolution

I have not been able to use my printer in over a month and my work tickets keep getting closed without resolution. So disappointed.

Love y’all

So far this has been a great experience. I wish it had more adult or grown up stuff compared to the maker

Latest update

Another absolutely terrible update to the app. They’ve ruined it again, impossible to work with. Do not update

Nice printers

I love your 3-D printers and the app because it is very nice like the UI and the cameras built into the printers it’s a nice touch. You guys are smart.

Good if have a diploma in fixing things

The k2 starts good and in 4 days it will go bad fast one problem after another

What a mess

Crash ,lockup ,crash repeat….this app is terrible, the update took all the settings and put ‘em in a box shook it and then dumped it in the App Store

Better

I’m glade they have the old system the strait to print doesn’t rec my printers

I don’t like the new format, it’s confusing.for over 200 days straight I have been checking in

I have been checking in , now where do I check in. ?

K2 Plus

App is OK - although it did not connect properly and upload images from a local laptop when only Ethernet with DHCP was plugged in to the printer - it needed the printer to be connected to wifi.
Additionally - printer has experienced problems after just 2 weeks….. not an app problem - just a faulty printer which may be returned since Creality support is not the greatest.
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Recently stopped working on WiFi

Since the last update the app can’t connect to the network for store/explore when connected to wifi. Works fine over cellular data but since I primarily use this app from home, I want to be on my WiFi network.

Stop sending me adverts!

I have turned every notification off in the app besides device notifications, yet I still gets advert notifications for you multiple times a day. This is a violation!

I actually like the printer, but I’ll never buy one from you again because of this. I’ve reported it to you support and they do nothing.

WE DON’T WANT TO BE INTERRUPTED BY YOUR ADVERTS NOTIFICATIONS, IVE TURNED THEM OFF, SO PLEASE FIX IT
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Buena app

Me gustaría poder agregar perfiles de impresión o de filamentos. Solo puedo ver los que trae la app por defecto.

Не работает камера

После обновления в приложении не в локальной сети не работает камера на iPhone, почините…

It sucks

It’s like tic toc and you have to bye everything there’s no free models

Garbage!!!

This whole app went to trash when you decided to take away slicing in the Mobil app!!!

Uma surpresa não muito boa

Trava mais que bêbado de padaria, e agora o app deu pra falar que o projeto é muito grande mesmo sendo um chaveiro de 10g
Gastei 4k na Creality hi que não funciona, toda vez que tento imprimir em TPU entope sem mesmo fazer a extrusão, consegui usar dois dias, e desde então o app não permite que eu imprima nada
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Prints will “move” to different areas of the bed throughout printing.

The app was amazing until they pushed out the latest update. Now, when I go to print something, it’ll bring maybe 30 layers, then move somewhere else on the bed and think it’s printing in the same area. It also happens on my laptop Creality slicing app.