Great company
They always pick up the phone and try to help you as soon as possible With any issues that you may have. Been using them for 12 years.
Kai
App is not working! Call the company and they can’t provide updates!
App stops working after iPhone updates
Nice to know that you can’t use your app to run credit cards after the update on iPhones. There answer use the web sign in to run the cards. Really how much more does that cost ummmm weeks go by and still no fix I might start looking for another provider soon. And getting pci compliant and sending in certificate they still charging 19.95 month fee. Unbelievable and now fees are racing upward to 3-6% unreal.
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Tough to get approved
Very tough indeed
Monthly Min required plus a fee
I spent 15 mins filling out all of the business information and bank/personal information only to be told on the last screen there are monthly minimum sales needed PLUS the transaction fees.
It's misleading that there are only transaction fees per sales. No where did I see a monthly min requirement till I wasted all that effort.
It's misleading that there are only transaction fees per sales. No where did I see a monthly min requirement till I wasted all that effort.
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Recurring payments!
Finally a company that understands the needs of small biz! All these free features are real time savers. Pricing can't be beat, I've tried.
Great app!!!!!
So easy to use and convenient. My customers love the receipts. Orders from repeat customers have tripled since using the webstore.
Easy set up
Easy to sign up, quick approval and easy set up. Lots of features that I didn't even think I needed that I now love. The best pricing and I can take tips.
Awesome Help !!!
Cindi Stanley has helped me more times than I can count... ALWAYS has the right answer for the problem. Hands on expert. She had a unique way of giving the customer a feeling of complete satisfaction. Thank you again for the continued support for success.
Perfect for my business!
Does everything I need and more!
Rates
By far best rates I have found plus very helpful service employees. All the extra features are free including invoicing.
Real
I was actually able to talk to a real person before I signed up. It gave me peace of mind knowing someone is there for help.
Awesome
This app is great.
great service
My company recently switched to Paynet after “threats” from our previous vendor demanding we buy a +$400 machine to take chip and pin cards. After extensive research, Paynet was the ONLY company to pick up the phone when we called and they addressed our concerns immediately. They also took the time to review our business, which saved +18% in processing costs. Operationally, Paynet’s product offering is a godsend. We save so much time and energy utilizing their recurring billing and invoicing options. Our staff is more efficient, cash flow is up, and we could not be happier.
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Expectations met
I’ve used many merchant companies in the past. After our old machine died, I looked around at different options to fit my needs and decided to call Paynet Systems. I’m so glad I did; I’m very happy with the service I got! As an equine transporter, I’m always on the road and my time is spent taking care of my clients and their horses. I don’t have the time to worry about keeping track of paperwork, mailing invoices, and figuring up quotes. Credit Card Machine helps me accomplish all of my daily needs. The service is incredibly easy to use and my customers enjoy getting immediate receipts. I’m particularly fond of the invoices, but more so the helpful folks at Paynet Systems who are always there to give help when I need it.
I definitely recommend them!
I definitely recommend them!
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Quality
Expectations definitely exceeded. Deposits hit my account quickly. The invoice and quote option has saved me a ton of money and administrative time. I like knowing I can manage my sales, deposits, quotes, AND market to my customers right from my iPhone with one app.
Really like the new log in. Would like to see my logo added to all receipts not just invoices and quotes.
Really like the new log in. Would like to see my logo added to all receipts not just invoices and quotes.
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Thank you Paynet!
I've built a relationship with Paynet Systems for 3 years now and couldn't be happier with their service. As a business owner, cost is important, but quality is vital to my company's success. I like knowing Paynet is available to me and I can speak with a representative when needed, especially when my customers depend on it ...
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Works on their terms
So you have to pay $10 shipping for your 'free' card reader which I have yet to be able to actually get to swipe a card through. So I enter them manually at the higher rate. Very unhappy with the company and can't wait to switch when my contract ends.
Apple Update 8.4 Upset Functionality
Great app. Smooth, efficient. Good customer service. HOWEVER, can't open since Apple's update 8.4. HELP! I've gotten used to the professionalism and ease of doing business with this app.
Crashes since update
Ever since the update the app crashes. After every transaction you have to delete the app from your phone then reload it and redo all your settings. Seriously after every single transaction. And the customer service lately is horrible. I have been a customer for over 4 years and if they don't step up their game and fix their product I'm going to find another company.
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