Crestron Go User Reviews

Crestron Go
Crestron Go
Crestron Electronics, Inc.

Customer Experience

Positive experience10.3% of reviews
Neutral10.3% of reviews
Negative experience79.3% of reviews

~ Based on 58 written reviews from the US App Store.

Is Crestron Go Safe?

Crestron Go does not appear safe based on available data. AppsHunter Safety Score for Crestron Go is 48/100.

This assessment is based on 97 user ratings, with an App Store average of 2.2/5.

Safety Analysis

26.8% of ratings point to a safe experience
5.2% of ratings suggest some concerns
68.0% of ratings point to a risky experience

~ Based on 97 App Store ratings for Crestron Go.

Is Crestron Go Legit?

Crestron Go appears to be a legitimate app. AppsHunter Legitimacy Score for Crestron Go is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Setup almost impossible.

After years I bought a second license for a extra Iphone so again 99 Euro, but then the settings page do not show up completely like in older versions. It’s impossible to change a value because it will never show up after you saved the settings. Most worse app ever designed.

Fera demais

Lento mas serve bastante, e e muito bom

Trava Muito

O aplicativo trava muito. Toda vez que necessito dar um comando tenho ré reiniciá-lo.

No consumer support whatsoever

I have a crestron system in my Prevost Bus. Nothing but issues but the worst is setup Crestron Go App on several apple devices and the program makes me buy the app for every device I have including a on replacement one. At $99 a pop, this is ridiculous. I will never buy another coach with Crestron ever again.
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Horrible app

Aside from the consistent lack of care to keep this app updated, routine freezes and connection failures, this app now has absolutely no functionality with the home automation system. Attempting to purchase the required 100 dollar license fails despite repeated attempts to acquire it rendering the entire system useless. A complete failure of a piece of software.
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Can’t restore purchase

Restore purchase directs me to pay again during setup in my new phone. I purchased it back in 2021. I can’t control my home now. The support link on this page requires a login to talk to see any contact information. The functionality of this largely ignored app backs up a lot of money spent with this company on automation equipment for the folks who use it. They need to pay attention and at minimum do some updating and testing around major releases.
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Disappointing

For what is supposed to be the highest end, Cadillac of the AV control world, this app is highly disappointing. If you move out of it and come back, it takes a few seconds to reload unlike every other app made.

The GUI lacks isn't the slightest bit intuitive.

The updates are Amazingly slow to come for supposedly the best and it not being a free app.
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Why do I need to pay?

Why would I have to spend $100 on your app for each person in my family after I have already spend hundreds of thousands on your system. What a way to piss off your customers!

Failed restore of purchase

Would not let me restore purchase of upgrade through family share. It’s worthless to me, unfortunately.

Fraud

I don’t know how they got this past the Apple Store review, but this is fraudulent behavior from the developer. They copied the app, renamed it by adding “go” at end of the name and require you to repay the $99 to access your system. Further, as others have stated, many months in it still does not support the latest iOS release. something needs to be done by Apple here to protect users.
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Great app

Easy to install and use

App Fails to Work or Acknowledge Prior In-App Purchase

I recently upgraded to iPhone 16 Pro and had previously purchased this app on iPhone 15 Pro. Now, the in-app purchase required to “upgrade” the app no longer works in any manner. The app acknowledges that I previously purchased the upgrade, but does not activate the upgrade. I cannot even purchase the upgrade again, because Apple App Store rightly informs the app I already own the “Upgrade.” So, now I am locked out of my Smart Home app controls.
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不提示付款价格,不能退款

差评吧,弹出的信息也不写价格,以为扩展业务不收费了呢,结果一下扣费698元还不能退款!

Good luck updating app

An endless loop when I tried to migrate from an iPhone 14 to a 16. I got the message it could not connect to iTunes!!! iTunes? Crestron support sent me Apple who sent me to Crestron.

Unable to recover purchase

Like the last review, I am unable to recover my prior purchase of the app. I have tried pressing upgrade and it gives an iTunes error.

App stopped working

After restoring my phone from an icloud copy the app stopped working. The app suddenly displayed an upgrade button even though I bought it with the same account. Clicking that button trying to buy it again does not work.

Bad App

Not friendly especially when setting up on new iPhone. Important to have saved the configuration from old phone. It is under the edit pencil and then go to name given to your home setup and write down the parameters. No wonder everyone going to Control4 for home automation these days instead of Crestron
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iPhone Crestron GO app

iPhone Crestron GO app works intermittently
Crestron GO app doesn’t work whenever new iPhone comes out
Now Crestron GO app isn’t working at all
I tried unsuccessfully to reset app and reinstall
Crestron please help me ASAP
Thanks

Fix reconnecting issue!!

Please fix it so that when you switch between apps, it doesn’t have to reconnect every time. This is such such a poor quality app for such a high price.

Horrible

This app doesn’t work half the time and then it requires an upgrade for $100 after already paying the hundred dollars a couple years ago. Needs updating badly.