Great app, but different from Design Space
I love using this app for doing projects on my Cricut Joy, but I mainly use this app just for cards. This app is really easy to use compared to Cricut Design Space. However, on Cricut Design Space there are a lot more options when you search within a project (for example: search animals, and a lot more shows up on Cricut Design Space then Cricut Joy app). I do love how this app has everything made for Cricut Joy exclusively. It’s easier to just select things that you know will be compatible with your machine rather than try to figure out on the other app, whether it will work for you or not. It also is easier because when you are making a card or cutting out an object, it will show you what will come out and what will stay on which is really helpful for cutting things with my Cricut Joy. The main complaint that I have had for cricket design, space, and Cricut Joy app is the access plus. It is super annoying if you don’t have it, and will limit your ability to create things that you enjoy to create. And also, I do think it is green, more strict by the day. Less and less things are free now, just FYI. I hope you enjoy using this app overall it is pretty great there just a few of the minor issues that I stated. I still enjoy using it despite that. I hope this review was helpful.
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There’s potential here…
This app is required for using a Cricut joy machine, but it leaves much to be desired. It does not interact with the Cricut design space app, and is overall very rudimentary. You cannot create mock designs with multiple colors. The app crashes if you try to change certain size of parameters of images. There’s no way to change the overall size of a design without cancelling and starting new. Another frustrating part is that you have to create a design under the category of vinyl, iron-on, etc. If you like your design and want to turn it into a different category item, you have to start completely from scratch. This app is frustrating, but has potential if the user face becomes easier with more dynamic design settings.
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This app needs some work
I purchased the Cricut Joy back in February, and was using the regular Cricut design space when I discovered that this app was available for my specific model. I downloaded it and was pleased that the sizing was already fit for my Cricut Joy. I would’ve appreciated an email saying this was available since the Cricut company can tell which model a person has. Would’ve saved me a lot of time instead of trying to design cards that would not fit this machine. Then when I did start using the app I like some of the features, but it is very limited. The graphics I am able to add usually never correspond with the searches I make, the text feature is so glitchy and my text boxes always get messed up, and the app crashes constantly and won’t save my work. Yesterday I had a card all made and the inside was all written out and then the text box decided to condense and widen across the page so it was completely off the side margins and then it crashed so I lost all of my text. Please do some work on this app and give us an update!!!
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App crash - non stop
Just bought a cricut joy - because I wanted to quick and easy use from my iPad while having a portable machine.
So I bought the machine, new case, and the label starter kit. Upon launching the app, while at a client, I tried to do the vinyl label starter. As soon as I thought the screen to adjust the size, app crashes. This happened over and over. So - I deleted the app, restarted the ipad, redownload the app - same thing crash, Crash, CRASH.
This app is totally useless and defeats buying a protable machine.
I wasted 45 minutes of billable time at a client’s home where I was trying to label containers. I couldn’t bill for that time and now have a very expensive paper weight. I should have looked at the app version history first - there’s been no updates for over 5 months.
I called to get tech support but the wait was over 1.5 hours. I emailed support and the auto response said it could be multiple days before I heard back….I’m guessing that reply will basically be automated and non-helpful. That’s TBD.
I give it a week and then I return the machine. Oh - and the 3-pack of pens that was included, 1 of the pens was half empty. No quality control happening with this company right now.
So I bought the machine, new case, and the label starter kit. Upon launching the app, while at a client, I tried to do the vinyl label starter. As soon as I thought the screen to adjust the size, app crashes. This happened over and over. So - I deleted the app, restarted the ipad, redownload the app - same thing crash, Crash, CRASH.
This app is totally useless and defeats buying a protable machine.
I wasted 45 minutes of billable time at a client’s home where I was trying to label containers. I couldn’t bill for that time and now have a very expensive paper weight. I should have looked at the app version history first - there’s been no updates for over 5 months.
I called to get tech support but the wait was over 1.5 hours. I emailed support and the auto response said it could be multiple days before I heard back….I’m guessing that reply will basically be automated and non-helpful. That’s TBD.
I give it a week and then I return the machine. Oh - and the 3-pack of pens that was included, 1 of the pens was half empty. No quality control happening with this company right now.
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Response from developer
Thank you for your feedback. We are so sorry to hear you are having issues with your app crashing and have not been able to contact us. We would love to assist you with this if you can try contacting us again at cricut.com/contact.
Fun for all
Love my Cricut Joy I literally get lost for hours and designing new and cool iron Ons for everyone and everything. From crosses to fairies to puzzle pieces with hearts my Cricut Joy never lets me down from small to large. This little machine is mighty banners too bumper stickers.
Iron Ons to label making the project is mine for the taking. From 6 inches to 20 feet long my Cricut Joy can do it all if you don’t have one get one perfect gift for that somebody on your guest list that’s hard to shop for this will keep them thrilled with new ideas forever can’t go wrong
Iron Ons to label making the project is mine for the taking. From 6 inches to 20 feet long my Cricut Joy can do it all if you don’t have one get one perfect gift for that somebody on your guest list that’s hard to shop for this will keep them thrilled with new ideas forever can’t go wrong
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Love the app but….
I love the app BUT I don’t like the fact that when I go to upload an image it doesn’t show the picture and when I go to rename the image the keyboard is blinking and I can’t type. One of my phones it works on and is fine and this phone it doesn’t. Just strange
New cricut user !
I just got a cricut joy for Christmas and I’m so excited . I love this app because I know everything on it will work with my cricut . The design space app is a little confusing for me so I am sooo thankful for this app 🙂🙃
So limiting! Would not recommend Cricut!
I bought a Cricut Joy to be able to make two simple projects: mason jar lid labels and iron on labels with my kids’ names. The former seems entirely impossible to make. I want to use their Smart Label Writable Paper, and that material isn’t even an option on the Design Your Own tab. I am an experience Silhouette user but thought I would use a Joy for small easy projects. However, it is so incredibly frustrating to use. I would not recommend at all.
Additionally, do not purchase the product at all unless you are prepared to spend the $10/month for Cricut Access, it’s pointless to attempt to use it with out it.
Additionally, do not purchase the product at all unless you are prepared to spend the $10/month for Cricut Access, it’s pointless to attempt to use it with out it.
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Issues issues issues
Can’t create/save custom cards. the save option for the project when using symmetric corners. And that’s when the app doesn’t crash when trying to bring in a free image basically you have to pay for this if you want it to work otherwise the free version is just full of bugs issues and is pretty much not operational to creating cards as simple as a thank you. and what’s concerning is the app is still better than the website and it doesn’t work well… very frustrating and disappointing when you invest so much time not to mention money to create fun projects.
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App works okay. Poor subscription & customer service.
The “free” version (after you’ve paid for a machine) works okay. It has a few options. If you want access to the rest of the options, you must pay $10 per month.
After paying for Cricut Access I could not access it. I contacted Apple who told me to contact Cricut. Cricut customer service was very unhelpful and fairly rude. After not being able to find my information at first, being put on hold several times, repeating my information many times, and a few emails, I was told it was not their concern and to contact Apple. The customer service representative at Cricut was rude. I provided proof of purchase and payment and was still told it, “is not our concern to do that” - no help or resolution to gain access to the subscription.
An online chat only results in you needing to call them which, in my case, only lead to an hour of wasted time and frustration.
After paying for Cricut Access I could not access it. I contacted Apple who told me to contact Cricut. Cricut customer service was very unhelpful and fairly rude. After not being able to find my information at first, being put on hold several times, repeating my information many times, and a few emails, I was told it was not their concern and to contact Apple. The customer service representative at Cricut was rude. I provided proof of purchase and payment and was still told it, “is not our concern to do that” - no help or resolution to gain access to the subscription.
An online chat only results in you needing to call them which, in my case, only lead to an hour of wasted time and frustration.
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Impossible to change pens
I’m trying to create a Christmas card that is designed by Cricut themselves. The pictures shows two colors. Green and red. But it will only draw in one color. It never prompts me to change the pen to draw the other color. What a disappointment. I bought this machine to make cards because they were taken off the Explore and made it seem like we would only be able to make cards with a joy. Now I see mats for the explore where you can make up to 4 cards. What is going on?
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Wow
I taught pre-K for 21 years. I purchased the first Cricut and then moved up!!! But wow!! I tell all the new teachers and students to purchase the Cricut Joy!!! It’s an investment for your future. Amazing machine, helps me make my bulletin boards, crafts for kids, my friends doors on her cruise, anything you imagine. Thank you Cricut.
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Never cuts
I created a card for bridesmaid proposal, everything was great until I pressed make it, it was never able to connect to the cricut joy.
It never started to cut.
Tried it from the chroMe book, thinking it could of possibly be something with the phone, and it still never made it, make it.
I was always able to create my own personal cards, now I’m not.
It never started to cut.
Tried it from the chroMe book, thinking it could of possibly be something with the phone, and it still never made it, make it.
I was always able to create my own personal cards, now I’m not.
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Documentation
Would like to see documentation explaining how to assemble project that you make you can’t always find a video. Would like to see a few single flowers on this app DS projects seem to have multiple flowers in the projects offered. How about some Joy size flowers!!!
App or computer will not work
App and computer keep getting stock even with the application up-to-date, I used to be able to use a few funds for free now I cannot print anything for free so it’s making me pay for this description, I don’t use it for business I use it for home and I don’t make the tags all the time so it’s not worth for me to pay the monthly fees, I just wanted to make quick name tags for my daughter stuff once in a while. It has taken me an hour to set up everything because the applications keep getting shut down, I’m very computer savvy so it has nothing to do with how well I managed the application either in the computer or the phone. It is a great machine but they need to work on their software and give you a little bit more options for free since I already pay for the machine.
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Response from developer
Thanks for your response. We appreciate it. Can you tell us the device you are using at cricut.com/contact We will try to evaluate the issue and get back to you.
Too many popups
Can’t go back easily when you need to change something and a ton of time is wasted getting through ads and popups. I own the machine. Why do I need to see it advertised. It is also a very confusing app because you can’t just make something, you have to jump through hoops to select what you want to do in order to get options for it.
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App not working
I am soooo frustrated with this app right now. I am in the middle of completing and order for a PAYING CUSTOMER. I have spent 3 days trying to get the machine to update. Connected to my computer, says the update is complete AND I’m able to start a project on there. Machine still isn’t working on my phone. App is stuck in an endless loop of needing to download and then waiting for hours. I have tried everything, shutting down, rebooting, uninstalling, logging out. I read reviews and this has been going on for 2 weeks or more. It sounds like there is an updated app coming?? Where is it?? And do NOT tell me to contact customer service so they can “help me”. I would give less stars if I could. I am frustrated!!!!
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Response from developer
We are so sorry for the frustration this app has caused. The newest version of this app should fix the issue you were mentioning here. Please download the latest version 4.6.3 and let us know how it is working for you. If the issue still persists, please reach out to our member care at cricut.com/contact so that we can get you back to creating what you love.
Update?
I have the Cricut joy and think it’s the cutest little machine. I’ve made a couple of things to try it out with no problems. Then yesterday I decided it was time to make an Easter card. I got all the way to “make” and it wants me to do an update. Okay, well it just sits and spins like it’s updating and never finishes. My Bluetooth says it’s connected and the pairing light went solid when it did. So I don’t know! And, because of this I can’t make anything. Very frustrating. Sad, because I love the machine.
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Response from developer
We are so sorry for the frustration this app has caused. The newest version of this app should fix the issue you were mentioning here. Please download the latest version 4.6.3 and let us know how it is working for you. If the issue still persists, please reach out to our member care at cricut.com/contact so that we can get you back to creating what you love.
Stuck uploading
This app has been stuck in the uploading phase for hours. My joy was updated via my MacBook, but this app still insists on an update that isn’t working.
Edit: after two hours on hold/chatting with IT, their resolution is “it’s a known bug, you just need to wait for a new release”. So now I have a cricut joy that does not work as advertised until some indeterminate point in the future. Buyer beware.
Edit: after two hours on hold/chatting with IT, their resolution is “it’s a known bug, you just need to wait for a new release”. So now I have a cricut joy that does not work as advertised until some indeterminate point in the future. Buyer beware.
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New Update
The app has been great since I got my new Joy for Christmas. Right before the new update came, the app started shutting down and kicking me out right in the middle of a design. Thought I would do the update to see if that helped the situation. Now it is EVERY time I go to make a new project it is kicking me out. I have to save every 2 minutes so I don’t lose anything I’ve been working on. If this issue was fixed, I would have no issue with the app! It is awesome! Please fix this issue tho!
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