Amazing app until…
I absolutely love this app. I love coloring pics EVERY day. It takes my mind off things and helps me relax. Well, when I came to open my app earlier this evening, it wouldn’t open. It just went back to my Home Screen. I tried few times and even restarted my phone. But that didn’t work. So i thought, maybe just give my phone a break; shut it off completely for a while and try again later. Still didn’t work. All of my other apps are working fine, but this one isn’t coming up. I hope y’all can do something so I can use my app again without losing all the progress I’ve made. Please tell me it’s an easy fix…🙏🏼If it weren’t for that, I would have given 5 stars. ⭐️⭐️⭐️⭐️⭐️
Game not opening
Refuses to open
When will things be fixed
Response from developer
Hello, Thank you very much for taking the time to share your feedback. We are sincerely sorry that the latest updates have caused issues and prevented you from opening the game. We truly understand your frustration, as our goal is to provide a relaxing and enjoyable experience, not cause any inconvenience. Please be assured that our developers are already actively working on a fix for this issue. We plan to release a new update very soon that should restore the game's stability. Important: Please do not uninstall the game so that your progress remains safe. As soon as the new update is available in the store, please try updating your app. We truly appreciate your patience and hope to see you back in the game soon. We look forward to earning those five stars from you!
Love this app, but…
Response from developer
Hello, Thank you for reaching out and sharing your honest feedback. We are very sorry to hear that the game hasn't been opening for you for over a week. We know how disappointing it is when an update causes issues instead of improvements. Please know that fixing this is our top priority right now. Our technical team is already working on the solution, and we will release a new patch in the next few days to resolve these crashes. We ask for your a bit more of your patience and kindly request that you do not delete the app, as we want to make sure your progress stays intact. Once the new version is out, we would be honored if you could give us another chance to earn your 5-star rating. Thank you for staying with us!
