Cross stitcher
Every issue inspires me to stitch a new project.
Very Disappointed
I have this app on my iPad, I went to open it to look at some designs I wanted to start, only to find the App wouldn’t open. I rebooted my iPad, still the app wouldn’t open so I deleted the app and reinstalled only to find the magazines I had purchased, through my Apple account, have gone and when I tap on the reload purchases bought through Apple NOTHING happens. At this point in time I am angry and very disappointed.
Show more
Useless!
This app crashes every time. I can’t use it!
Crossstitcher
Do NOT buy magazines through this app. Bought a full years subscription and also purchased numerous other earlier magazines. They updated the app and I could no longer access any of them. After contacting them on numerous occasions they could not solve the problem. LOTS of money wasted!!!
2021
It’s 2021 and I still can’t get my issues off my 2009 iPad. I still feel some kind of way about this. Money wasted. I have 19 issues I hope my old iPad never stops working. And I don’t trust you all now to buy anything on your latest app so I buy all my issues from ZINIO.
No Good.
This used to work brilliantly but now it will not even open the app. So it is useless and I have paid for a years subscription. So imagine my disappointment. Not happy.
Terrible update
Since the update unable to purchase any new issues. Please rectify!!!!!
What Changed?
Normally I love this app but I have not been able to purchase the latest 2 issues. The “buy” button doesn’t do anything anymore. It won’t even show the price.
There’s no option for printing!!!
I’m paying my money and don’t have any possibility to have a good sample for stitching. Or maybe you think I want to work directly from the monitor in order to loose my vision?
App upgrade
This is my favorite cross stitch magazine. There was a glitch with the update where past issues weren’t visible; however, the company worked quickly to resolve the issue. Within a few days all the issues were visible again AND it works with pocketmags so I can view my subscription online as well as on my iPad.
Great job resolving the glitch! Works seamlessly!
Great job resolving the glitch! Works seamlessly!
Show more
New version doesn’t work
Had 3 years of issues in old version. Updated version (new owners) does not restore purchases as it says it will. I log in successfully click on restore purchases then get asked to log in and so on in a continual loop Very poor
iPad horizontal
I wish when using my iPad that it would show two pages side by side
Good and bad ........
There are good points to this app such as access to past copies of the magazine and the facility to share favourite articles, patterns etc. However there is one very big flaw the latest edition does not automatically download when it is published. This leads to frustration and disappointment for the customer who is eagerly anticipating the new material especially as it takes several days for customer services to sort out the problem with the relevant department before the edition is eventually downloaded. Also some of the features mentioned in the ‘in app tour’ are not available on the app - at least not on mine. Hopefully the publishers technical team will look to rectifying these issues as soon as possible.
Show more
Worst app ever
I subscribed and was able to see my magazines by logging into my account with my email address on the app. Now the app updated and it’s asking me for a customer number which I don’t have. I contacted customer service and they sent me to contact apple. Apple says I won’t see the magazines I paid for unless I subscribe again. Money wasted and if you ask me, this is illegal!
Show more
What a joke
No obvious way to zoom in so utterly useless on a phone - can’t read a word. An absolute joke!
Cross Stitcher app upgrade
Since the upgrade I can not access my previous issues. Restoring does not work. I have a lot of money invested in issues I can’t access. Not at all happy.
Older purchases deleted
All my older purchases have been deleted! I was told by customer service that I would have to subscribe to the magazine again in order to see my previous downloads. This is theft!
Never again
I will NOT ever buy another digital edition from you!! I also had about half dozen digital issues & now they are gone and it keeps coming up error.... keeping hitting restore issues & uninstalling app and nothing works 🤬
Theft
Cannot restore purchases. No one from customer service will respond or help you
Won't Restore Purchases
App doesn't restore purchases. It says it is going to, but nothing happens. I paid for a year's subscription, and I want my issues! Are the new editors aware of this problem? IF NOT, THEY SHOULD BE SINCE IT IS OUR MONEY THEY ARE TAKING!!
