Timetable issue
I can’t work out how to view a timetable for other gym locations. It’s only showing me the one for the old one I used to go to. This is a key factor of information if I decide to re-join. Why can’t I just see the timetable online somewhere for any gym.
Broken
Broke my phone to where I had to hard reset my phone. Quickly uninstalled.
Terrible App
What a shocker of an app. Whoever designed this should reflect on their career choice. Buggy and counterintuitive
Terrible problems
I have been on a summit membership for sometime now. I tried booking the classes but it always says class booking bot allowed. I asked the reception they said they cant fix it. I just go to the classes without booking.
(I tried deleteing and re downloading the app, didnt work)
(I tried deleteing and re downloading the app, didnt work)
Staff couldn't get my membership on app to work
App doesn't work. I have a fitness passport, and after logging all my details with the staff member at the counter, they couldn't even get my app to show my access.
Ridiculous
Totally ridiculous that someone thinking about membership has to download the app and create a profile just to see a timetable in order to decide whether membership is right for them. Used to be able to see timetables online.
amateur
Such an amateurish app - they do t do upgrades, but rather new apps and you have to delete and reinstall.
Super jank
Adding my voice to the choir. Just really badly designed. Doesn’t stay logged in if the connection drops for a moment. Functionality hidden in weird places and doesn’t work in an intuitive manner. Bring back the old card system…
Terrible app
Boomer take, but I shouldn’t need an app to get into the gym. Let alone one that requires me to have WhatsApp to.
Terrible App
I’ve been on the membership where I can go to different classes and crunch gym locations, however, the new app is showing that I’ve only attended one location and doesn’t show my past check ins for other locations. They also got rid of the option to view multiple locations at once on the classes timetable which was such a good feature on the old app, now you have to switch between the locations in the app and view them individually which makes it harder to remember what classes are on what nights/times so you don’t miss a class you like. The saying goes if it’s not broke don’t fix it!
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New App Gives 0 Results
The developers really need to sort this out. Only having WhatsApp as the 2FA is really stingy. And even that doesn’t work for me. This app should’ve stayed as an email until it was properly developed and QA’d, and the best thing is they’ve blocked the access card, so we can’t even get in the old fashioned way.
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App not pulling my account plan
App totally useless. Doesn’t pull my account’s subscription plan correctly causing me unable to sign in to gym and every time visiting gym I need to explain again and again to the staff.
Requires WhatsApp
You cannot sign into the app unless you have signed up for WhatsApp. So that likely means 50% of Crunch members can’t use nor get into the gym anymore.
Rubbish App
Need to relogin everytime u change gym site. need wtsapp to verify which not everyone has.