Cryptomator Reviews: Is It Legit?

Customer Experience

Positive experience62.9% of reviews
Neutral9.3% of reviews
Negative experience27.8% of reviews

~ Based on 291 written reviews from the US App Store.

What users say about Cryptomator

Is Cryptomator Safe?

Cryptomator: Protect Privacy appears safe based on user ratings. AppsHunter Safety Score for Cryptomator is 87/100.

This assessment is based on 426 user ratings, with an App Store average of 4.4/5.

Safety Analysis

83.3% of ratings point to a safe experience
3.1% of ratings suggest some concerns
13.6% of ratings point to a risky experience

~ Based on 426 App Store ratings for Cryptomator.

Is Cryptomator Legit?

Cryptomator: Protect Privacy appears to be a legitimate app. AppsHunter Legitimacy Score for Cryptomator is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Worth the money

Honestly a bit steep of a price I know, but having tried the desktop versions first ages, I trust it and I know for a fact that the money is going to good use (after Apple’s cut). Encrypts everything as needed

Crippled behind paywall

Disappointing.

Отличное приложение

Замечательное кросс-платформенное решение для хранения важной и чувствительной информации

Excellent

Great tool that makes any storage into encrypted storage. Works well with iOS too.

Non-functional

Whenever I choose to "open in files app" I'm dropped in the recents files view and it's not possible to browse for the files because, guess what, it reverts back to the recent files view.

Good but has no search functionality

$30 for a license is expensive but then, there’s no alternative. What makes me look for alternatives is not having a simple search function.

Since the concern is leaking metadata in the Files app, Cryptomator app itself should add a search function.

Malheureusement

Cette application, idem pour celle sur Mac, est trop capricieuse pour être utilisé avec sécurité. Je ne compte pas le nombre de fois où elle a refusé d'ouvrir un coffre, ou une fois le coffre ouvert, des fichiers n'existaient plus. Et ces problèmes arrivant de façon totalement aléatoire.
J'ai préféré arrêter son utilisation. C'est dommage.
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Doesn’t seem to work on iPhone anymore

I had this on my iPhone at one time and it worked just fine. I tried to install it again just recently, but it just doesn’t seem to work on iPhone anymore.

Terrible UX

Awful documentation and UX I can’t figure out for the life of me even with AI help

Works like a charm

Love it works flawlessly

Bonne application

Efficace et sur !

Not compatible with K-Drive

Unfortunately Kdrive remains greyed out and can’t connect

Won’t load the vault

Refuse to load the vault. This app used to work great

Capricieuse

Capricieuse

Probably good?

This app is probably good. But the sad fact is, I’ll never know. It is paywalled. I appreciate such privacy endeavours cost money, and I’ve no issues paying for it, but there is no way of testing with any longevity due to being paywalled. A continuous but modest allowance should be considered rather than a ‘trial period’.

I’ll source this encryption elsewhere. 3 stars as any privacy focussed app deserves praise irrespective of peculiar commercial decisions.
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O melhor app disparado

Pode até ser pago, mas o App é sensacional. A melhor aquisição que você vai fazer.

War früher gut…

Inzwischen bekommt man unter iPadOS ständig die Mitteilung, dass die Kommunikation mit der Hilfsapp nicht funktioniert. Dann kann man gespeicherte Dateien weder löschen noch sonst wie editieren. Das gibt echt ein Kuddelmuddel im Back-up Ordner und ist so nicht mehr zu gebrauchen. Dieser Fehler betrifft nicht nur eine einzelne Cloud, sondern alle Clouds, d.h. von verschiedenen Anbietern. An der Cloud liegt es also nicht. Außerdem: wenn man beim hochladen, mal keine Fehlermeldung bekommt und in der Dateien App prüft, ob die Datei wirklich hochgeladen ist, wurde, steht dort "warten ". Der Upload wird also nicht wirklich ausgelöst, und man wähnt sich fälschlicherweise in Sicherheit. Darüber hinaus: Manche Dateien, die man in den Tresor hochlädt, können nicht geöffnet werden. Man müsste also jede hochgeladene Datei nachträglich überprüfen. Es gibt auch keinen Support. Der neueste Spaß, den sich Cryptomator auf meinem iPad erlaubt (aktuelles IOS): Die App belegt sage und schreibe 90 GB Datenvolumen vom lokalen iPad Speicher. Dabei sind sämtliche Safes extern. Sie sind auch vollständig hochgeladen. Cryptomator hätte keinen Grund am iPad so viel Speicher zu klauen. Einzige Lösung für mich: Cryptomator App löschen und neu installieren. Das hat wenigstens geklappt. Zur Zeit bin ich dabei, mich von dieser App weg zu orientieren. Ist nicht mehr verlässlich. Und wenn man die Probleme in der Community postet, kümmert sich keiner, und das über Monate.
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Good but has no search functionality

$30 for a license is expensive but then, there’s no alternative. What makes me look for alternatives is not having a simple search function.

Since the concern is leaking metadata in the Files app, Cryptomator app itself should add a search function.

Changed the app

Incredibly disappointed with the update. The app used to be free. You could upload and download from cloud platforms no problem. Now, an open source app is asking me for a subscription?! Why would I use this stupid service, when I can get Proton Drive or any other encrypted service for cheaper AND with less bugs whilst not depending on the Google/Microsoft/etc… ecosystem. You had a perfectly good app. Why did you ruin it?
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Almost but Needs updating

This works for the Files app but not for the Preview app. You’ll be prompted for credentials for one but can view files without in the other and as a result does not meet my needs at this moment.