Crystalyze User Reviews

Customer Experience

Positive experience62.5% of reviews
Neutral10.8% of reviews
Negative experience26.7% of reviews

~ Based on 251 written reviews from the US App Store.

What users say

Is Crystalyze Safe?

Crystalyze: Crystal Identifier appears safe based on user ratings. AppsHunter Safety Score for Crystalyze is 94/100.

This assessment is based on 3,379 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.8% of ratings point to a safe experience
2.7% of ratings suggest some concerns
3.5% of ratings point to a risky experience

~ Based on 3,379 App Store ratings for Crystalyze.

Is Crystalyze Legit?

Crystalyze: Crystal Identifier appears to be a legitimate app. AppsHunter Legitimacy Score for Crystalyze is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

stupid

have to pay for everything

?

is this ai?

Amazing but one major problem

I got this and I read the reviews. If looked amazing but then I got it. I hate how you only have THREE a day when you can’t afford to pay. I have lots of crystals and it takes ages this must be fixed for people

Great App

This is a really great app which allows me to identify diff stones which helps me when I’m making jewellery. It allows me to take pictures and then uses the picture to identify the stone. I can then add it to my collection and write any notes about the stone that I need to. Love using this app and would highly recommend it to anyone who has an interest in crystals and stones.
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Great app

Very useful for spiritual development.

Not accurate

I’m very disappointed to learn that the identification on loads of crystals is incorrect. I know what I have bought and just wanted to store the photo’s in one place but am unable to get the app to get the crystal right on so many. Would be better if you could import your own details to ensure they are correct. I won’t be renewing my subscription and will be cancelling straight away. Such a shame!
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Inaccurate

I’ve just tried this app as I wanted some of my unknown crystals identified. I chose 13 that I definitely do know and it got 6 completely wrong! I’ve deleted it as it cannot be trusted to correctly identify crystals/minerals.

Not accurate

Identifying crystals is not correct. I get more accurate results from Google.

Great backup

I have used this app for almost a full year. I did have a problem and for some reason, my own fault I used two different email addresses, so I was only getting the use of three photos to identify the crystal that I had. The app support people contacted me in a very timely and professional manner, and got the situation fixed right away and now I’m back in business. Thank you for all of your help support.
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Response from developer

Thank you for sharing your experience, we’re really sorry for the frustration this caused. Your existing subscription should include unlimited crystal identifications, and you should never need to purchase a second subscription. This sounds like a restore or account issue rather than anything intentional. Please contact us at info@crystalyzeguide.com so we can check your subscription and fix this for you right away. We’re always happy to help make sure you receive everything you’ve already paid for. 💜💎

Does NOT Correctly Identify Most Crystals

I wanted to love this app, but most times I try to use it - it can’t identify correctly the stones I show it which is a real bummer. In a cost of living crisis we are in, I won’t invest money in an app that gets most crystals guesses wrong.

Response from developer

Thank you for giving the app a try and for sharing your honest feedback 💜 Crystal identification can be challenging. Many stones look very similar, and lighting, angles, or polished vs. raw pieces can affect results. We’re continually improving accuracy and expanding the crystal database with every update. We truly appreciate your feedback and understand wanting confidence before investing. 💎

Don’t bother - This is not a free app

If you’re not gonna pay, you only get 3 scans for free after that you need to pay. I really wish apps would stop saying they’re free when you can’t do bigger all before you have to pay. I was actually thinking of keeping it the app but I couldn’t mess around with it enough to know if it was any good for me. Uninstalled after 5mins MAX!
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Response from developer

Thank you for sharing your feedback 💜 The free version includes 3 crystal identifications per day, along with full access to the crystal library, collection folders (Own, Favorites, Wishlist), and the moon phase calendar. The subscription simply unlocks unlimited scans and premium features. We appreciate you giving the app a try and will keep working to make the value clearer for new users. 💎✨

Database is lacking

I tried this app to see if it would correctly identify two crystals - bloodstone and Iolite. I made sure the was focused and well lit and It identified them both as obsidian but at the same time it noted that they were not in their database.

Unfortunately there are better apps out there.

Incorrect

This app couldn’t identify my crystals correctly

Response from developer

Thank you for your feedback. We’re sorry the identifier didn’t recognize your crystals correctly. Results can vary depending on lighting, background, and how clearly the stone is captured. We’re continuously improving accuracy and expanding the database. We appreciate you giving the app a try. 💜✨

Great app

But most things you do have to spend money on the app to get more things you only get three pictures to take

Response from developer

Thank you for your feedback. The free version currently includes 3 crystal identifications per day, so you can try the feature without a subscription. The free version also includes the crystal library, Own/Favourites/Wishlist, the moon phase calendar, and personal notes. The subscription simply unlocks unlimited identifications and additional features to help support continued development of the app. We appreciate you giving it a try! 💎✨

Payant

Si tu n’as pas le premium,
Tu ne peux pas faire beaucoup de choses. Il faut payer ( pas obligatoirement )et ça c’est dommage ça sans payer tu n’accèdes à pas beaucoup de choses mais sinon les infos données sur les pierres sont très bien et l’identification marche bien.

Response from developer

Nous sommes heureux que vous appréciez les informations sur les pierres ainsi que l’identification. La version gratuite inclut déjà la bibliothèque des cristaux, la liste des pierres (possédées, favorites et souhaitées), le calendrier des phases de lune et les notes personnelles. L’abonnement permet simplement d’ajouter des fonctionnalités supplémentaires comme les identifications illimitées et nous aide à continuer d’améliorer l’application. Merci encore pour votre avis ! 💎✨

Free version is a library

Free version only allows 3 “identifications” even if it is not able to identify stones/gems it still uses up one of the 3. So if you’re looking for an app that you can use for free to identify stones this is NOT the one. If you’re looking for an app that has a library of previously identified stones it’s ok but not for stones you have that you are unsure of
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Help please

I factory reseted my phone, and then reinstalled the app, but it’s not letting me restore purchases (membership subscription) it says error 10 a network error has occurred.

Welp

It works but you have to pay to save em

Response from developer

Thank you for your feedback. 💜 Saving and managing your crystal collection is part of the premium features, which helps support ongoing updates and development of the app. We understand this may not work for everyone, and we appreciate you taking the time to share your experience. 💎✨

Crystalize i love it

This app really helped identify me crystal thank you alot DEV

Not FREE

Works but only gives you a free trial then you have to buy it