Ken E
Great bank , excellent customer service, superior staff
Cant open app anymore after an update.
Went to check my account. Put in my security numbers and says to update. Well I have it on automatically update. So I go to update the app and it says open because it’s new updated already. So I open the app and nope. Says to update. So I deleted the app because why not try it. Nope that didn’t work . Call the bank for help. They try to help me with a new password. Well that would work if I could even get to that point. I explain again what it’s doing. Best they can to is have me log in from their website.
So I just left the app deleted. Tried a few days later. Still cant open my app. I’ve been using this app for 5 or 6 yrs now. And I can’t use it. One stars because they make you. Keeping app deleted I guess.
So I just left the app deleted. Tried a few days later. Still cant open my app. I’ve been using this app for 5 or 6 yrs now. And I can’t use it. One stars because they make you. Keeping app deleted I guess.
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Totally Broken App
This app doesn’t do anything. I cannot view my current balance or transactions; everything is from over a year ago. I cannot transfer funds, send Zelle, view statements, or send communication for help
I am angry
I have a later model of phone. I’ve had this phone for years. I can’t afford to update a new iPhone and it will not update at all! Not every one can afford a new iPhone. It says or later what am I missing. I need a new bank this is frustrating.. I have personal business I can not get done because I can’t use the newer updated version of the app
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Outstanding
Outstanding!
