CTRONICS User Reviews

CTRONICS
CTRONICS
SHENZHEN C-TRONICS CO., LIMITED

Top reviews

All gone wrong since IOS 26

In IOS 26, video seems to be inverted in the cetronics app, and turning the iPad does the opposite in landscape shows app in portrait but wrong way round and in portrait the video is landscape but upside down there is no update available on the App Store, I have rest the camera. I even tried flip and mirror doesn’t help.
Upto this I would have given 5 stars, I have used this app with my Cetronics PTZ camera for about 4 years
What’s going on Cetronics
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Time for an update

Unless I’m actively watching my cameras at the time, none of the 8 CTRONICS cameras I have will show the video in playback. I have restarted the cameras and get maybe one out of the 5 or 6 it has recorded that day to actually play. Even when I download the videos they still don’t play. Surely all six cameras are not having the same problem at the same time unless it’s a software issue. I have iPhones and this problem began around IOS 17, so I believe an update is in order to make my video captures play consistently again.
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App works great

This app does not deserve bad rap. Yes there is a learning curve using and mixing the different segments but once learned they work great together. Also the support group will tweak the app if needed by giving them the uid and setting password to the default of admin while they work. I have 6 of Ctronics cameras (different versions) which I use to watch my house and also for watching and record clips of wild animals at night. I get great recordings and photos. Love the app and love the cameras.
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App no longer works with modern authentication

It seems Microsoft have moved away from basic authentication and the modern style isn’t support with the app therefore app is now unusable

Don’t know how to connect to the Internet

Don’t know how to connect to the Internet like at least put a description like a video on YouTube how to connect to the Internet

Wrong advertising device don’t work

Yes. They have eliminated many off my reviews so this is another. Don’t believe anything. Device have many faults and have not received customer or technician support. You make that decision. My is not worthy anymore. Proof on my side after nine months and eight cameras. Is a waste of my money and time. Zero on my review.
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rubbish

app needs a total new overhaul motion sense all over the place highlight an area & it motion senses the whole screen smart humanoid detection lol how does a cat resemble a person !!! all in all a pretty poor excuse for an app ...

Notifications don’t work

Good app but after a while the notifications stop working unless you reboot the camera and reinstall the app.

Stop working after two months

This didn’t last long, stop working after few months. The app not talking to the cameras

Sd card

Won’t let me erase ST card data

Really great app if you’re good with tech

This app is great and works well with their cameras. It can be a little difficult to understand what to do sometimes and some words are translated to English wrong but common sense will tell you what it means. The only problems I have are if you change your wifi (or in my case I upgraded my wifi and they gave me a new router and modem) the camera can’t change the wifi it was in unless you take the camera down and reset it. My other problem is that when I mirror my iPhone to my tv through airplay the video stays vertical and doesn’t change to horizontal. It’s my only app that does it and I can kind of tell why. The app doesn’t actually turn horizontal when you look at the camera it only looks like it and you can tell if you have a newer iPhone with no button, there’s a line at the bottom of your screen so you can return to the home page when you swipe up and normally if you turn your phone horizontally the line will turn with your phone but not with this app. I think it could be an easy fix but I’ve never made an app before just making a suggestion for a fix. But again this app works great with the cameras and I’ll probably be buying more!
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Works

The app works well if you have set it up correctly.

Like, miss notifications

Since iOS 15 update, no more notifications, please fix for iOS 16.

Can’t connect stopped working.

It was great for a few months now I cannot connect it just stuck loading it is connected thru phone cable so shouldn’t be loosing signal whatsoever just when I need it the most too thanks for nothing use it as a dummy cam instead

Crook in my neck

I like the camera and the app works fine on my iPhone. However, when I use the app on my Macbook or iPad the view is sideways. There needs to be an adjustment to rotate the view 90 degrees so I can use my other devices.
Thank you

Updated version much better.

Prior to this updated version being released using iOS15, I kept receiving network anomalies after connecting to live camera and I thought it was my router and even after rebooting router and still receiving same anomalies, I was about to buy network cables.

Since this recent update, no network anomalies anymore whether I’m using my iPhone 11 or iPad 7th Gen.

Thank you for this update.
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Disappointed

I can watch only few hours back video , more 6 hours old videos does play or download, I hope you will fix this problem

Great Motion Capture Cams and App

I have been using this app and the associated cams for about 9 months! This after trying too many big name brands that give nothing but false positives! Once you get used to the set up, they have never given a false positive which is piece of mind! If it pings, you know there is video to watch, especially with deliveries! I have two cams, front and back, any charging is easy using a standard phone cable and with general use, only need to charge every 3-4 months!
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Doesn’t connect after iOS update 15.3.1

I have bought two cameras to install on our beach house. One stop responding on the very next day and never was able to work after that. The second camera worked until the last iOS 15.3.1 update. Camera simply does not wake up and It doesn’t connect to WIFI any more. It’s very frustrating when you have the camera installed in different city and not be able to do anything about. Do not waste your time and money.
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Good so far

Notifications stopped working after upgrade to IOS 15.2.1 please fix it.