CuboAi Smart Baby Monitor User Reviews

Name: CuboAi Smart Baby Monitor
Rating: 2.2 (126 reviews)

CuboAi Smart Baby Monitor

Yunyun Co., Ltd.

🌟 Lifestyle

Customer Experience

Positive experience22.2% of reviews

Neutral8.7% of reviews

Negative experience69.1% of reviews

~ Based on 983 written reviews from the US App Store.

What users say

Summarized from real user reviews of CuboAi Smart Baby Monitor. Based on 126 reviews and a 2.2/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Lifestyle app.

Positive things

🚀Clear video quality
🔒Helpful safety features
📸Captures cute moments
📊Useful sleep analytics
🤖Reliable AI detection

Negative things

🐛Frequent connectivity issues
🔍Inconsistent notifications
🕰️Slow app performance
💰Expensive subscription model
🔇Background audio problems

Is CuboAi Smart Baby Monitor Safe?

CuboAi Smart Baby Monitor does not appear safe based on available data. AppsHunter Safety Score for CuboAi Smart Baby Monitor is 48/100.

This assessment is based on 126 user ratings, with an App Store average of 2.2/5.

Safety Analysis

23.8% of ratings point to a safe experience

6.3% of ratings suggest some concerns

69.8% of ratings point to a risky experience

~ Based on 126 App Store ratings for CuboAi Smart Baby Monitor.

Is CuboAi Smart Baby Monitor Legit?

CuboAi Smart Baby Monitor appears legitimate, with a few gaps. AppsHunter Legitimacy Score for CuboAi Smart Baby Monitor is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Glitchy, slow, and awful

I wish I’d known how glitchy, slow, and unreliable this app is before I purchased the baby monitor. It’s caused immense amounts of bedtime stress trying to set up, pair, and keep it connected. When I need to turn on the nightlight or white noise it takes 20-30 seconds for the button to load so I can turn it on or off. It’s ridiculous. So unhappy with this product. Trying to pair a second camera is impossible.

kaye_hannah

5 days ago

Waste of money

Not worth the 1.7 rating it gets. The only thing it is consistent in is that it fails, regularly in the middle of the night and the only way to reconnect it is to go into the babies room make it flash bright lights and make a bunch of noises to wake your child before it fails again. Useless and not anything it claims to be. If I could give it zero stars I would.

Anonymously outraged

7 days ago

Monitor freezes constantly.

I’ve had the Cubo for a year and found that it’s an extremely glitchy app with the monitor freezing regularly. The temperature also doesn’t match other thermometers I have in the room. Adds so much extra stress when you transition baby to their own room! Really disappointing for the price tag. I don’t recommend and will be purchasing a different monitor next time around.

Bgrang

13 days ago

When it works it’s good, however it hardly ever works!!

This camera when it does work is great! Especially the WiFi connectivity so you can see your baby when you’re out of the house and someone else is looking after them. However it hardly ever works properly! Especially if youve had it for a while, I’m constantly having to unplug it or resetting the app, and when it happens over night it means I’m sleeping and the monitor that’s meant to be keeping me aware of what’s happening with my toddler isn’t working! Led to many poor nights of sleep as I’m worried I’ve missed him crying.

MelbDS

14 days ago

The best camera!

I had this camera recommended to me by a work colleague, I ordered one for my daughter’s room and we have absolutely loved it! We have our son being born within a couple of weeks and have ordered another for his room as well. If I need any support (not often) I ask by using the “chat” in the app and have a response and fix within minutes! I would never use another camera after buying these. 10/10 recommends buying one… or more 🤩

ChloeHodgson

18 days ago

經常斷線、App極慢！唯一的優點只有伺服器不在中國

每次打開 App 都要卡很久，老實說，除了伺服器不是設在中國大陸之外，這台機器真的沒有任何優點。完全不推薦購買！

Chan K. S. 08744

19 days ago

Features as simple as rewind fail

As others have pointed out, there’s a lot to be desired in this app. The thing that just grinds my gears though is that the 15-second rewind and fast forward buttons entirely fail and have never properly functioned. For a baby monitor camera, it shocks me that the company wouldn’t do testing to validate the functionality since it’s a common pattern of “hear noise > check baby monitor” yet finding the clip of what happened is near impossible. Writing apps isn’t simple but it’s also not terribly difficult to hire a firm that has the capability to write one properly. For a camera advertising AI and commanding a $300 price tag, these gaps are pretty unacceptable. I recommend a lot of baby items yet would never recommend this option.

ASmitty408

22 days ago

Response from developer

Hi! Thank you for taking the time to share your honest feedback. We're truly sorry to hear that your experience hasn't met your expectations. We understand how important it is to be able to quickly review what happened after hearing a noise, and we can appreciate how frustrating it is when the rewind and fast-forward controls don't work as expected. We also understand your disappointment, especially given the investment you've made in both the camera and its AI features. Your feedback regarding the app experience and playback controls is valuable, and we've shared it with our team for review. We know there's always room for improvement, and feedback like yours helps us prioritize areas that matter most to parents. We'd also love the opportunity to look into the playback issue you're experiencing. If you're willing, please reach out to our support team through the CuboAi app so we can investigate your specific case and assist you further. Thank you again for sharing your experience with us.

Great hardware, but the app causes absolute panic at night.

The features on paper are great, but the actual app is awful and causes more anxiety than it relieves. Notifications pop up, but the app never connects to the camera on the first try. Waking up to an alert at midnight and being stuck on a loading screen gives you a total heart attack when you have an infant. The lullaby and white noise features are a great idea, but they constantly throw connection errors when we try to play them. The app desperately needs a stability overhaul.

To write a review k

22 days ago

Does not function as advertised unless you pay for subscription

This camera and app is basically useless unless you pay for the premium subscription monthly. Among basically all the other free features they’ve moved behind a paywall, you are now unable to select to only alert you when the baby is in the crib, which means that every single noise in your house will alert you that the baby is “crying” - talking, laughing, closing doors, everything sets it off from anywhere in your house and you will receive hundreds of alerts which is both insanely annoying but renders the camera useless. Disappointed and don’t recommend.

Rosaliekaytlin

22 days ago

Response from developer

Hi Rosaliekaytlin, thank you for sharing your feedback with us. We're sorry to hear that your experience hasn't met your expectations. We understand how frustrating it is to receive frequent cry alerts that are triggered by sounds unrelated to your baby, and we appreciate your concerns about the features available with and without a Premium subscription. Your feedback is important to us, and we'll be sure to pass it along to our product team. We continuously review customer feedback as we work to improve both the app and the overall user experience. If the cry alerts are being triggered more often than expected, we'd appreciate the opportunity to investigate further. Please contact our support team through the CuboAi app, and we'll be happy to review your camera's settings, placement, and environment to determine what may be causing the behavior. Thank you again for taking the time to let us know about your experience.

Inefficient

It rarely works well. Notifications are slow even up to 2minutes+. Also AI doesn’t recognize cry and covered face well. Works 1 of 5 times. Highly NOT recommended

NickSabo2026

23 days ago

Listen to reviews!

Would rate 0 stars if could. Wifi connection is very unreliable unless you are using close to your modem/router. Customer support is also useless, they will just lead you on a long course of settings to change on your wifi and conclude it is your wifi issue. In theory would be a great product…if it reliably worked.

SJ_080

a month ago

When can we have custom settings

I want put flip screen button on the quick access area. Don’t want to always go to setting and pressing so many steps.
“Video quality” doesn’t even need to put in the quick access area. Do any keep changing the video quality??? I thought this is more once you set and leave it that way?

I have feedback to the team and the team was friendly and nice. But I still don’t see any updates of custom settings function.

I want to able to put function buttons I often use in quick access area please!!!!!!!!!

Even my robot vacuum app have the option for it, why not cubo ai camera????

kay800112

a month ago

Disappointing

The app used to work great when we first got the cubo over 5years ago. But now that we have our second child, it’s definitely not the same. The app is laggy when you first go into it. Sometimes when I use the picture on picture setting, the video freezes and I don’t notice until maybe 10-15mins later. What a shame.

Sasayaki.Xx

a month ago

Its ok but i wish we got another camera

It works as a camera but we didnt find any of the stand aprt festures useful. The baby face cover detection would ring literally every minute or so every time our baby turned their head. So annoying that we had to turn it off. The playback is extremely hard to use. We would hear a noise and wouldn’t be able to go back 10 or 20 seconds to see why this had happened instead we had to scroll back with an extremely sensitive time bar where 1 mm movement of the finger would send me back five or 10 minutes and then try and move forward 15 seconds at a time and half the time the button to move forward or back for the playback didn’t work please fix this feature and the Apple will be much more usable

Robosbabos

a month ago

Been great for 5 years now

No issues, app works well if updated regularly

Tibi G…

a month ago

残念な設計

カメラの性能はいいが、肝心なアラートが単純に携帯のアプリの通知として発砲されるだけなので、携帯自体をミュートしていると寝返りなどのトラブルに気付けない。夜間寝ている間など目を離している時間帯が気になるのに、これでは意味がない。せめてカメラ本体からアラームが鳴るような仕組みにして欲しい。また無料のBasicプランでは泣き声や咳しか検知できないし、睡眠分析なども使えない。そもそも泣き声なんて、寝ていても聞こえてくるのでアラートの優先度は低い。本体が高価なわりに寝返りなど検知するには追加の従量課金がほぼ必須であり、仮に課金したとしても緊急性の高いアラートに気付きにくい設計になっているので課金したいと思えない。非常に残念な設計だと思います。

ttttttsuchi

2 months ago

Response from developer

CuboAiカスタマーサポートセンターでございます。ご記載いただいた件について、お子さまを驚かせないように配慮されており、ベビーモニター本体より通知が鳴るよう設定が出来かねますことご理解いただけますと幸いです。また、睡眠分析や顔認識カバー防止アラート、自動フォトキャプチャなどのAI機能につきまして、弊社ベビーモニターを正規販売ルートで購入いただいた方にペアリング時に1年間無料のプレミアムサービスをご体験いただけるよう手配しております。1年間の無料期間が終了となりました、自動的にベーシックサービスへと移行となります。ご記載いただいた内容は社内にて共有させていただき、今後の開発およびサービス向上に努めてまいります。ご不明な点などがございましたら、以下方法より弊社カスタマーサポートへとご連絡ください。どうぞよろしくお願いいたします。ヘルプセンター：https://help.getcubo.com/hc/ja CuboAiアプリ：設定 → 一般設定 → お問い合わせ LINE：@cubo_ai メール：support@cuboai.com

Absolute junk

As soon as your included membership ends all of a sudden the app has nothing but problems. The temp sensor never worked and have had nothing but issues with the notifications. What a joke of a company. Would never recommend it to anyone.

belichten

2 months ago

Doesn’t work

It’s just like a live stream that’s it. The history feed is trash. You can’t use it. The alerts work though. But overall if you want to go back to check what happened or why you’re baby got up, good luck.

meliee12

2 months ago

Disappointing App

This monitor and app have great features. And they are great when they work properly but they often don’t. The sound cuts out constantly, which has meant there have been times that I haven’t heard my baby cry which is terrible. Not what you want in a monitor/app. Looking at other reviews, this looks to be an extremely common issue. So disappointing that it’s not being fixed, because this monitor was not cheap.

elnakld

2 months ago

Worst app. Worst baby monitor.

I have never, ever encountered an app that has had so many issues and bugs before. And this is something you’re supposed to use to monitor your children. Screw this whole company.

TriggerFX