Horrible service
Constantly buffers
Lots of good
This is a constantly improving app.
There are some glitches in replaying shows. There is backing up and repeating a short segment, which is annoying but not a deal breaker. It is not that way on every recording but has happened multiple times for me and my husband, as well.
I do believe that more local channels will be added as time goes on.
The buffering has mostly stopped. That was a deal breaker but seems to have been fixed. It was not our internet service, as we have the same internet provider as we did when we signed on with CUE.
Thank you for being affordable.
There are some glitches in replaying shows. There is backing up and repeating a short segment, which is annoying but not a deal breaker. It is not that way on every recording but has happened multiple times for me and my husband, as well.
I do believe that more local channels will be added as time goes on.
The buffering has mostly stopped. That was a deal breaker but seems to have been fixed. It was not our internet service, as we have the same internet provider as we did when we signed on with CUE.
Thank you for being affordable.
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Does not work on iPad
Installed/uninstalled several times on iPad and all I get is a white screen after logging in.
iPhone App Doesn’t Work
The iPhone app stopped working back in October 2025 and has never worked again. Although the company says it works, it does not. It looks like Cue has given up on iOS devices and is focused only on Firestick and Google devices. The company points the user to the web player which works 50% of the time and is clunky to use. Don’t bother downloading the app. At least the web player works 50% of the time.
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Constantly choppy
Constantly pauses and reloads. Not impressed
Unreliable and frustrating
Frequent connection issues, inconsistent service across the channels and extremely frustrating to watch something on the same channel without having to surf across multiple channels during the program!
Horrible service
I have to reload repeatedly because service stops. The sound rarely works on ESPN channels.
Buggy
Very buggy. For each update certain things work and other stop working. Constantly need to delete the app and reload and this is for other platforms too. I wish this app worked on Roku but while some features do it gets quite frustrating. If it worked properly then this service is the best deal going
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Good price but buggy
When it’s good, it’s good, but sometimes not really. Presently the guide isn’t showing what is playing on all the channels.
Same story, different day…Issues
Requires extraordinary user patience.
Cue Streaming
My streaming has not worked in three months I don’t know what’s happened
Best deal around!
Happy with this service when I can log on. I do have issues logging in sometimes but am encouraged that they are always improving the service - thanks for great service!
Awful app!
This is the worst streaming app out there. The price is great considering all that you get but the feed is so choppy and glitchy it is unwatchable. Hopefully they work out the bugs soon or I will have to cancel.
Very unhappy with the new update. PLEASE FIX
Version 1.2.10,
Still plenty of bugs in the new app. Programs on almost all channels freeze and the app crashes multiple times before it is stable enough to select a program to watch.
CUE support told me to Force stop, clear cache, clear data then re open the app. I have followed the procedure multiple times in one day and it makes no difference. My internet speed is fine, I can watch programs on other streaming services with no issues. CUE BROADCAST - PLEASE FIX THE RECURRING ISSUES SOON.
MY WIFE WILL NOW DEMAND THAT WE START PAYING DISH NETWORKS OR DIRECT TV $200.00 per month due to the confusing guide layout now!!!!!
Still plenty of bugs in the new app. Programs on almost all channels freeze and the app crashes multiple times before it is stable enough to select a program to watch.
CUE support told me to Force stop, clear cache, clear data then re open the app. I have followed the procedure multiple times in one day and it makes no difference. My internet speed is fine, I can watch programs on other streaming services with no issues. CUE BROADCAST - PLEASE FIX THE RECURRING ISSUES SOON.
MY WIFE WILL NOW DEMAND THAT WE START PAYING DISH NETWORKS OR DIRECT TV $200.00 per month due to the confusing guide layout now!!!!!
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Absolute Worst!!!
Cue is the absolute Worst:
company
Service
Customer service
Product
There is not a worse customer service experience for any product available on planet earth.
4 months of absolutely miserable time wasting nonsense trying to get this streaming service to operate.
If I could have rated it a below 0, I would have.
It never ever worked for me.. Nothing but promises to get it working and new software being released .. over and over..
DO Not waste your time..
company
Service
Customer service
Product
There is not a worse customer service experience for any product available on planet earth.
4 months of absolutely miserable time wasting nonsense trying to get this streaming service to operate.
If I could have rated it a below 0, I would have.
It never ever worked for me.. Nothing but promises to get it working and new software being released .. over and over..
DO Not waste your time..
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Bad Gateway
Guys, you gotta do better with this app. It’s so frustrating!
Most Channels, Best Value
Work in progress. New app coming soon to fix all current issues. I’m enjoying the service as it is, but looking forward to added features and performance improvements to come within the next week!
Very unhappy with the new update
Version 1.2.10,
Whomever designed the channel guide in this latest version must have been smoking some good stuff.
The new guide is totally confusing. I am trying to show my 85 year old mother how to navigate it and it is totally confusing her. Why can’t we have the guide the way it was. Select favorites and then scroll through all of the favorites to select a channel??? WHY ARE THE FAVORITES ONCE CHOSEN DIVIDED INTO CATEGORIES???
ALL CHANNELS SHOULD BE ON 1 page!!!!!
MY WIFE WILL NOW DEMAND THAT WE START PAYING DISH NETWORKS OR DIRECT TV $200.00 per month due to the confusing guide layout now!!!!!
Whomever designed the channel guide in this latest version must have been smoking some good stuff.
The new guide is totally confusing. I am trying to show my 85 year old mother how to navigate it and it is totally confusing her. Why can’t we have the guide the way it was. Select favorites and then scroll through all of the favorites to select a channel??? WHY ARE THE FAVORITES ONCE CHOSEN DIVIDED INTO CATEGORIES???
ALL CHANNELS SHOULD BE ON 1 page!!!!!
MY WIFE WILL NOW DEMAND THAT WE START PAYING DISH NETWORKS OR DIRECT TV $200.00 per month due to the confusing guide layout now!!!!!
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Ugh
Great concept…. Great channel line up at a fair price. HOWEVER, poor quality, very unreliable signal that loses connection constantly makes it not worth the frustration. I hope they figure it it. This is a common complaint with users.
Account is paid and doesn’t work on my phone or Roku tv
This is the only app I can afford to watch all my sports. Out of no where my account doesn’t load on my Roku tv and my phone. Please fix. Never had problems til now.
