Curai Health User Reviews

Customer Experience

Positive experience54.7% of reviews
Neutral0.0% of reviews
Negative experience45.3% of reviews

~ Based on 64 written reviews from the US App Store.

What users say

Is Curai Health Safe?

Curai Health appears mostly safe based on user ratings. AppsHunter Safety Score for Curai Health is 81/100.

This assessment is based on 229 user ratings, with an App Store average of 4.1/5.

Safety Analysis

77.7% of ratings point to a safe experience
1.7% of ratings suggest some concerns
20.5% of ratings point to a risky experience

~ Based on 229 App Store ratings for Curai Health.

Is Curai Health Legit?

Curai Health appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Curai Health is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Price doubled

Used to be 14.99. Now it’s 30.00 a month. Ridiculous pricing- you’re better off going elsewhere.

Too high price went up

Price was $15 now it’s $29 I don’t think they realize that there’s other telehealth that I use for free thank goodness I found them instead of this place

Membership price

The price is ridiculous $29!!!! I used to pay $15 smh

Very good

Great prices, you can afford it without insurance.

Not good

This place used to be good but then they started raising up their prices! I definitely can’t afford it this anymore. I’ll look somewhere else.

Pricing

Yall really gonna increase the price because I can’t afford to pay for a membership right now that’s why I haven’t signed up with my card I can’t afford it right now and then yall gonna increase the price ? Like now I’m definitely not signing up. If you gonna force me to pay extra cuz I can’t afford to pay for a membership right now. Yall sound crazyyyy. I don’t have insurance and I don’t have a job I can barely afford the price it was from time to time but now I definitely won’t be able to use this app lmaoooo.
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Love it

The doctors are helpful and straight to the point

Awesome Experience!!

I came across Curai Health while on Google in search of a telemedicine provider. I was very reluctant to go to the ER because I had done some research on Google and pretty much came to a conclusion as to what the issue was (though not an educated one). I was pretty sure I had cellulitis and an antibiotic would do the trick but a Rx is needed. I didn’t want to go to the ER or Urgent Care just to get an Rx (I was feeling sluggish/fatigued, in a great deal of pain, and had no desire to get presentable to leave the house). I came across Curai Health’s info on Google and saw that it only cost $14.99/mo (you can cx anytime) so I gave it a shot. I entered my info, selected “Chat now for Urgent Care”, was greeted by a chatbot who took my intake info, summarized what I had said to to T, and a nurse practitioner joined the chat within 10-15min. She asked for more details, images, etc and confirmed my self-diagnosis and provided me with an antibiotic and home-care instructions. She will be following up with me after 3 days to see how I am doing. I had a wonderful, amazing experience with my tele-visit, got the care and Rx I was looking for, and would highly recommend Curai Health to anyone who needs immediate care that would not require hands-on, in-person treatment. Thanks again, Curai Health, for taking care of me and my condition with efficiency, understanding, and compassion. Keep up the great work!
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I liked it but

I asked for a drs note. Never got one. I’m lucky I can’t lose my job or anything because of it 😒

Waste of Money!!

They don’t have you pay through the App Store because Apple is too easy to work with to get a refund!!

This is really just Health/Prescription Management. Yes, they have doctors, yes they will write prescriptions, but only after they refer you out for real life care.

They WILL send you out for in person care for even the smallest issue (I had a skin issue which had been previously diagnosed four times) and they WILL NOT tell the truth if you ask if this is right app for you!!

I suppose this is the “future” of medical care. I wouldn’t be so annoyed except you have to do a video call before you pay and enroll. During that call, I told the doctor I didn’t want to be referred out for in person care. Of course, the doctor side stepped a direct answer saying she could “prescribe anything indicated” without me being referred out.

I told her “this isn’t going to help me if you refer me out, I understand you can’t say yes or no now, but please just tell me this app isn’t for me if there’s ANY reason you’d need to refer me out to be prescribed “x” med for “x” condition.” The doctor gave me the canned answer again.

So I paid and did the visit. Same doctor sent me out for in person care (blood test). She actually had the nerve to say “I can’t prescribe anything without blood testing”.
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Always helpful

And saves me a lot of time from having to go to the doctor’s office. Doctors are very responsive and visit is quick and efficient.

Response times are a joke

Always says a physician will respond within 24 hours. I’m lucky if I get a response in 5-7 business days.

Top of the line healthcare through an app!

“Curai has been a game-changer for me in accessing top-notch healthcare from the comfort of my home. Dr. Kane, my assigned physician, embodies professionalism, compassion, and expertise. Her thoroughness in diagnosing and addressing my concerns has always exceeded my expectations. All of the providers and support staff have been so kind and helpful. I highly recommend Curai to anyone seeking convenient, high-quality telehealth services.”
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Top of the line healthcare through an app!

“Curai has been a game-changer for me in accessing top-notch healthcare from the comfort of my home. Dr. Kane, my assigned physician, embodies professionalism, compassion, and expertise. Her thoroughness in diagnosing and addressing my concerns has always exceeded my expectations. All of the providers and support staff have been so kind and helpful. I highly recommend Curai to anyone seeking convenient, high-quality telehealth services.”
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Quick and Easy

I much prefer using Curai versus a traditional Urgent Care visit. I like that it mitigates further spread of illness by eliminating the in-person aspect. I found the AI chat to be quick and easy, and the report it made for the provider to be detailed and accurate.

My provider was helpful and sent in a prescription to my pharmacy for me. It was ready within a couple hours.

I will definitely continue to use Curai for urgent care needs and also look forward to giving the PCP feature a try. As a mom of two young children, it is hard to find time to go into my PCPs office regularly, not to mention any additional visits for bloodwork, etc. Looking forward to seeing how Curai can further streamline and simplify these processes for me.
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Absolutely life-changing

This app is such a huge help to me and it has completely changed how I think about healthcare. I have found a new PCP here that I trust and feel so comfortable with. She is so kind and easy to talk to, thorough and so knowledgeable. She is able to refill my daily blood pressure prescriptions without any issues. What truly amazed me was from the time that I first start the request for an appointment to the time I speak to my Dr. is literally just a few minutes, and my prescriptions are sent over usually before we end our chat…so from start to end (prescription pick up) is maybe an hour or two at the very most. And the price is super cheap too! It seems too good to be true, but it’s real! I highly recommend Curai to everyone! I will absolutely keep using it as long as it is available to me! It’s a 10/10 for me! Thank you so much.
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Terrible

I needed a medication that my primary doctor prescribed to me awhile ago. I no longer could afford to go back. So I tried this service. My request was simple. No narcotics were desired, just a medication that is used off label for insomnia. (Tizanidine).

They said it was outside of their scope to prescribe it. So, they were no help at all.
(Asia) my so called prescriber denied me service. Yet, they still want payment.

Then they wanted to prescribe me Trazadone which is used OFF-label as well! Hypocrisy.

Anyway. They still charged me.

What a screw ball operation.

Never again
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Quick and easy

I was diagnosed with strep and received antibiotics from my local urgent care. Did not work so I downloaded this app in hopes to receive a different antibiotic. Was super easy, just had to explain my symptoms and send a picture and everything was done through the live chat. I requested a specific antibiotic that has worked well for me in the past and it was no problem to get. Done in about 10 minutes and prescription was sent to my local pharmacy.

Highly recommend this app, the $15 membership is well worth it for the convenience, and you have unlimited use of the app for the month.
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Amazing service!!!

I have nothing but good things to say about this service…as I travel a lot and have moved cross country this past couple of years, the care providers have helped me with medication refills and ailments when it was difficult to find a primary care office while traveling and moving. I love using this app and I highly recommend it!!!
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Huge fan

Speedy, convenient, and the doctors were so nice!!!!