Currencies Direct Reviews: Is It Legit?

Name: Currencies Direct
Rating: 4.82338 (385 reviews)

Currencies Direct

Redpin Holdings Limited

🌟 Lifestyle

💰 Finance

Customer Experience

Positive experience71.4% of reviews

Neutral4.8% of reviews

Negative experience23.8% of reviews

~ Based on 105 written reviews from the US App Store.

What users say about Currencies Direct

Reviews of Currencies Direct are mostly positive: the Finance app is rated 4.8/5 from 385 App Store ratings. What users like most: fast and efficient transfers, easy-to-use app and interface. Top complaints: app crashes and freezes frequently, login and authentication issues. Summarized from real user reviews.

Positive things

🚀Fast and efficient transfers
👍Easy-to-use app and interface
💰Competitive exchange rates
🤝Excellent customer service and support staff
🔒Trustworthy and reliable company
📱Intuitive app design after recent updates
💳Convenient wallet system for managing transfers
⏱️Quick account setup and onboarding
🌍Supports multiple currency transfers
👴User-friendly for non-technical users

Negative things

🐛App crashes and freezes frequently
❌Login and authentication issues
💸Hidden fees not disclosed upfront
📉Exchange rates worse than competitors
⏳Compliance delays on transfers
🔐Overly strict compliance and account suspension
📱Incompatible with older devices/iOS versions
🤔Complicated setup process initially
🚫Requires extensive personal information upfront
⚠️Poor communication on policy changes

Is Currencies Direct Safe?

Currencies Direct appears safe based on user ratings. AppsHunter Safety Score for Currencies Direct is 95/100.

This assessment is based on 385 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.4% of ratings point to a safe experience

0.5% of ratings suggest some concerns

3.1% of ratings point to a risky experience

~ Based on 385 App Store ratings for Currencies Direct.

Is Currencies Direct Legit?

Currencies Direct appears to be a legitimate app. AppsHunter Legitimacy Score for Currencies Direct is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

App constantly crashes

I’ve used this app since it was launched and it’s been brilliant but over the last few weeks it constantly crashes, it opens and then instantly crashes so unable to access my account or move funds

WWils1107

4 months ago

Good service

After being with Currencies Direct for a number of years, I’ve always had good service and never a problem thank you

Ggeorgecoopermarian

5 months ago

Frustrating

Technical problems meant I had to try 6 times to send funds. Not impressive !!

IInuvvuvfubimhyfes

5 months ago

First time user

From start to finish this has been a really good experience with members of the team being extremely helpful and understanding as this was my first time using Currencies Direct. The process of transferring from Eoros to Sterling was simple and straightforward with the added bonus of no fees being charged.

SUsuitably unimpressed!

5 months ago

Great Experience

Amazing technology and easy to use!

LGLuis A G.

6 months ago

Response from developer

Hello, Thank you so much for taking the time to share your feedback. We’re delighted to hear that you’re finding the app easy to use. If you ever need assistance or have any feedback, please don't hesitate to let us know. We’re available 24/7. Thank you for choosing us!

Easy transaction

It is so easy to transfer currencies and the exchange rate was the best I could find anywhere

Ppartyhoover

6 months ago

Gifts

So easy to use app now, thankyou

HHelen1961

8 months ago

Currency Transfer

Another quick easy transaction, so effortless and simple.

GGranbybuck

8 months ago

Easy to control your Currency

Great trustworthy company, with a great app making it easy to manage your money.

MMander!!1977

8 months ago

Problems

Always been pleased and recommended currencies direct but the last couple of time had problems with the website and logging in and then this time sending money and then receiving it

Ccasaroja

9 months ago

Trustworthy

Used currency direct for many years
Never let me down on rate and puncuality.
Recommend

BCblue Brazil customers

10 months ago

App

It is unreliable often failing to open with an incorrect message about technical glitches which are untrue

Aaegisbob

a year ago

Thankful

Thanks it’s easy to use and suitable for everyone and everywhere

EEEsa eshtawi

a year ago

Response from developer

Hello, Thank you so much for taking the time to share your feedback. We're glad you find the service easy and convenient to use. If you ever need assistance or have any feedback, please don't hesitate to let us know. We’re available 24/7. Thank you for choosing us!

Excellent

Quick easy to use no hassle moving money

IIain68

a year ago

Excellent

Started using Currencies Direct 5 years ago and have used at least monthly since then. 100% reliable and safe. Always a very helpful person on hand to speak to and to advise. I highly recommend this company.

JJanneyh

a year ago

Easy fast with great app

Does what it says above!

Ffud273

a year ago

Deposited £110 - account suspended 20 minutes later.

Paid in £110 and 20 minutes later told by them the money had been withheld by their "compliance team" now fighting to recover that money

BBobbybunion

a year ago

Wonderful Service

Curriencies Direct have been amazing! After my husband died I had to sell my home in Spain and move back to England. During this very difficult time Currencies Direct did everything they could to help me. Their lovely staff collected the bankers draft on the day of the sale to save me paying 4% deposit fee into a Spanish bank. They advised me when best to convert to Sterling and gave me a better exchange rate than the banks were offering without charging me a fee. Then they transferred it from an English bank into my bank, so I wasn’t charged the 2.99% fee for receiving money from a foreign bank. All their staff were so kind and understanding and really helped me. Thank you!

MMaria100001

a year ago

Transfer

Very good

N1noreen 1954

a year ago

Fast and reliable

Always easy, fast and reliable transfers at reasonable rates

DA David Adamson

a year ago

Response from developer

Hello, Thank you for taking the time to share your feedback. We're delighted to hear that you find our app fast, easy, and appreciate our competitive rates. Your kind words mean a lot to us and serve as a great motivation for our team.