Customer Reviews

Customer Reviews

by Customer Lobby, LLC

6 ratings
4 reviews

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • January 15, 2015
  • January 15, 2015

Features

Customer Reviews screenshot #1 for iPhone
Customer Reviews screenshot #2 for iPhone
iphone
ipad
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About

This app allows businesses to collect customer reviews in person. Customers can submit feedback directly on a mobile device, and their contact information is collected for confirmation before publication. Businesses receive notifications for new reviews.

In-person review collection
Customer contact information capture
Review confirmation process
New review notifications
Mobile device compatibility
Show original description

What's New in Customer Reviews

1.1.1

January 15, 2015

This app has been updated by Apple to display the Apple Watch app icon.

User reviews

App does not let me log in

I am not able to Login. I get an error saying kiosk feature not available.

Great app

This app is a very direct way to get customer reviews. Very helpful already!

Thanks

Long-time customer, glad to have the app.

Simple app. Works great.

Easy way to get reviews from customers when they are face to face with me.

Developer apps

FAQ

How does Customer Reviews collect feedback?

Customer Reviews allows customers to write reviews directly on a business's mobile device while they are still face-to-face. This ensures immediate feedback collection before the customer leaves the premises.

What happens after a customer submits a review?

After a customer submits a review, they will be prompted to enter their email or mobile number. A follow-up message will be sent to confirm the review before it is published.

Does Customer Reviews notify businesses of new feedback?

Yes, businesses will be notified whenever they receive a new customer review through the Customer Reviews application. This allows for timely engagement with customer feedback.

What devices is Customer Reviews available on?

Customer Reviews is available on iPhone, iPad, and iPod devices, making it accessible for businesses using Apple's mobile ecosystem.

What is the age rating for Customer Reviews?

Customer Reviews has an age rating of 4+, indicating it is suitable for users of all ages and does not contain mature content.

When was Customer Reviews last updated?

Customer Reviews was last updated on January 15, 2015, with version 1.1.1. The initial release date was also January 15, 2015.

How does Customer Reviews compare to online review platforms?

Customer Reviews focuses on collecting feedback in real-time, face-to-face interactions, which differs from online platforms where reviews are typically submitted after the customer has left. This allows for immediate capture of sentiment.